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about Precision Garage Door in:
Utica and Rome Area, NYPrecision Garage Door of Syracuse
has received 21 reviews, averaging 4.62 Stars:
We chose Precision Door Service based on their quality, service, and professionalism. We were not disappointed with our choice. Purchased 2 garage doors and openers and had them installed. The installer was Carter who called before he arrived with his ETA. He was very professional removing old garage doors and openers, installing new doors and openers, and clean up when he was finished. Carter answered all our questions and concerns. I would recommend Precision Door Service for installation of new garage doors or repair of existing doors.
- Gary Jones
I called Precision Overhead about repairing my overhead garage door at 1:00PM and by 4:30 it was fixed. Joe Wall was very professional and knew exactly what was wrong and how to fix it. I will always call on them in the future if I have any issues with my doors.
- Nancy Graham
Technician: Joe W
The tech was great.He was early actually,which is good,he was friendly and knowledgeable and efficient.I would recommend precision to anyone.
- Laurie Pierce
Great service!!! Same day as promised. The service provider was polite and extremely knowledgeable. He fixed the issue very quickly.
- Christine Button
New Hartford, NY
Precision Door representative Scott makes us glad we chose this business. We moved here recently, and knew nothing about garage doors and who can service them. Scott is always more than prompt, kind, thorough, and explains whatever predicament we have found ourselves in. He is able to correct the issues and tells us the how and why. We are always glad to see him (even though that means we need garage door service). Thank you!
- The Gulf
New York Mills, NY
Precision installed my garage door openers october 15 last year. The last couple days of october this year one of the doors did not close. Precision promptly scheduled a apointment for me. Scott thd technician discovered the sensor lights at the base of the doors were not working. He replaced them, also readjusted the spring tension to the perfect setting. He also did not charge me. He said I had a 5 year warrenty on last years installation. I was completely satisfied.
- Donald Hebert
West Winfield, NY
I called Precision and within 2 hours Scott was at our door. He was very friendly and very knowledgeable. He took his time and operated the door several times and then told us exactly what needed to be done. We agreed and within an hour he had our door working perfectly. It was a pleasure working with Scott.
- Harvey Hunter
Scott our tech was great. He was very friendly, knowledgeable, and helpful. He did not come with an agenda and did not attempt to push me into buying anything. In fact said we could get by for a while with a tune up. We did end up buying a new opener and our old door works great. Oh and Frank was a pleasure to meet also.
- Hope Santamore
Old Forge, NY
Scott Fowler was very professional and great to work with.
- Bill Jarvi
Scott arrived at the exact time of the appointment, gave me my options and got straight to work…he fixed my door, programmed a new universal remote for my second door and all was done in under an hour…he was competent, professional and very engaging. I would never hesitate to call Precision for any needs in the future! Great job!
- Betsy Mondrick
The installation was done to perfection .Technition Jerry did a perfect job and his walk around information covered everything and then some. He is a real professional .would highly recommend your company .
- Edward Karl
Technician: Gerry B
Excellent and timely service. Torsion spring snapped over the weekend, phone was answered immediately at 7pm, service was scheduled for between 2-4pm Monday. Scott arrived by 215pm and was finished in under an hour. Door working perfectly. Thank you.
- William Burton
Sylvan Beach, NY
Prices are too high.
- Joe Benedict
Scott F. was prompt, knowledgeable, and professional. And when I had an issue a week later, he came out that same day and took care of it. I recommend highly this company, at least the in Utica area!
- Daniel Burgess
I would highly recommend this company. My garage door broke the other day so I look on the Internet inside precisions ad. I called and they were ready to send somebody down that day. It was late so they send somebody the first thing the next day. Scott was very professional. he called and let me know when he would be there. he went over all that was wrong and what it would take to fix it. He gave me the estimated price which was very fair. Then he said he could begin working on it right then and there. In under 2 hours it was finished and working great! Scott even shoveled my steps in the front of the garage. I would have no trouble recommending them to anyone. My neighbor came over later and ask her I found anyone who could fix it. I told her it was already done. she was amazed! Thanks precision. great job.
- Colleen Griffith
Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.
- Katherine Weller
Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.
Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.
- Kathy DeRuby
New Hartford, NY
- Rekha Trivedi
Mike was very friendly and helpful. Giving me different options !!! Great worker
- Cheri Ellis
Manager: Mike H
excellent business and performance
- Doug Tilbe
Manager: Mike H
Collin came on time, put the door up and had it working in as little as 4 1/2 hours. The quality was excellent. Clean up was great and my door never looked better.
- Keith Roux