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Read what people are saying
about Precision Garage Door in:

Utica and Rome Area, NY

Precision Garage Door of Syracuse
has received 31 reviews, averaging 4.74 Stars:
1 2 3 4 5
Review:

Anthony was prompt, thorough and efficient. He explained the issues well and came up with solutions. My doors now work again

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
Review:

The Precision Team was very efficient and proficient in diagnosing our Garage Door's situation. Problems were thoroughly explained and demonstrated for us. Replacement of worn out parts was completed in an hour and a correctly operating door was again demonstrated for us.

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Anthony Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony
Review:

Our technicians were very helpful, and noticed a potential concern with the size of the door spring. They discussed the concern, shared repair options and remediated the problem. They were knowledgeable and informative and completed repairs promptly.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Very satisfied. Professional and experienced.

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
Review:

Super professional, fixed in a flash! Cody was super nice AAA++++

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Service Provided:
Garage Door Opener Repair

Review:

Your representative, Logan Cottrell, was above and beyond "courteous and professional." He very skillfully sized up our situation, then proceeded to give us the best possible estimate to meet our current needs.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We used your service a couple of years ago and were satisfied with the service provided at that time.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am very satisfied with the service provided by Precision Overhead Garage Door. My initial call to the company was handled courteously and with understanding of my concerns. An appointment for service was made as early as possible. The problem was effectively resolved the next day

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

very timely, excellent service person, thank you again

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Service Provided:
Install Garage Doors

Review:

I found you on the internet. You came right out and took care of my door. The main spring was broke and he fixed it right away. Then we decided I should change the door out completely. He did a great job installing the new door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We chose Precision Door Service based on their quality, service, and professionalism. We were not disappointed with our choice. Purchased 2 garage doors and openers and had them installed. The installer was Carter who called before he arrived with his ETA. He was very professional removing old garage doors and openers, installing new doors and openers, and clean up when he was finished. Carter answered all our questions and concerns. I would recommend Precision Door Service for installation of new garage doors or repair of existing doors.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I called Precision Overhead about repairing my overhead garage door at 1:00PM and by 4:30 it was fixed. Joe Wall was very professional and knew exactly what was wrong and how to fix it. I will always call on them in the future if I have any issues with my doors.

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Joe W Service Provided:
Garage Door Repair

Installer: Joe W
Review:

The tech was great.He was early actually,which is good,he was friendly and knowledgeable and efficient.I would recommend precision to anyone.

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Service Provided:
Garage Door Repair

Review:

Great service!!! Same day as promised. The service provider was polite and extremely knowledgeable. He fixed the issue very quickly.

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Service Provided:
Garage Door Repair

Review:

Precision Door representative Scott makes us glad we chose this business. We moved here recently, and knew nothing about garage doors and who can service them. Scott is always more than prompt, kind, thorough, and explains whatever predicament we have found ourselves in. He is able to correct the issues and tells us the how and why. We are always glad to see him (even though that means we need garage door service). Thank you!

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Service Provided:
Garage Door Repair

Review:

Precision installed my garage door openers october 15 last year. The last couple days of october this year one of the doors did not close. Precision promptly scheduled a apointment for me. Scott thd technician discovered the sensor lights at the base of the doors were not working. He replaced them, also readjusted the spring tension to the perfect setting. He also did not charge me. He said I had a 5 year warrenty on last years installation. I was completely satisfied.

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Service Provided:
Garage Door Repair

Review:

I called Precision and within 2 hours Scott was at our door. He was very friendly and very knowledgeable. He took his time and operated the door several times and then told us exactly what needed to be done. We agreed and within an hour he had our door working perfectly. It was a pleasure working with Scott.

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Service Provided:
Garage Door Repair

Review:

Scott our tech was great. He was very friendly, knowledgeable, and helpful. He did not come with an agenda and did not attempt to push me into buying anything. In fact said we could get by for a while with a tune up. We did end up buying a new opener and our old door works great. Oh and Frank was a pleasure to meet also.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Scott Fowler was very professional and great to work with.

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Service Provided:
Garage Door Repair

Review:

Scott arrived at the exact time of the appointment, gave me my options and got straight to work…he fixed my door, programmed a new universal remote for my second door and all was done in under an hour…he was competent, professional and very engaging. I would never hesitate to call Precision for any needs in the future! Great job!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The installation was done to perfection .Technition Jerry did a perfect job and his walk around information covered everything and then some. He is a real professional .would highly recommend your company .

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Gerry B Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Gerry B
Review:

Excellent and timely service. Torsion spring snapped over the weekend, phone was answered immediately at 7pm, service was scheduled for between 2-4pm Monday. Scott arrived by 215pm and was finished in under an hour. Door working perfectly. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Prices are too high.

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Service Provided:
Garage Door Repair

Review:

Scott F. was prompt, knowledgeable, and professional. And when I had an issue a week later, he came out that same day and took care of it. I recommend highly this company, at least the in Utica area!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I would highly recommend this company. My garage door broke the other day so I look on the Internet inside precisions ad. I called and they were ready to send somebody down that day. It was late so they send somebody the first thing the next day. Scott was very professional. he called and let me know when he would be there. he went over all that was wrong and what it would take to fix it. He gave me the estimated price which was very fair. Then he said he could begin working on it right then and there. In under 2 hours it was finished and working great! Scott even shoveled my steps in the front of the garage. I would have no trouble recommending them to anyone. My neighbor came over later and ask her I found anyone who could fix it. I told her it was already done. she was amazed! Thanks precision. great job.

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Service Provided:
Garage Door Repair

Review:

Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.

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A Response from: Anthony Paruta

Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.

Service Provided:
Garage Door Repair

Review:

Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.

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Service Provided:
Install Garage Doors

Review:

Rekha Trivedi

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mike was very friendly and helpful. Giving me different options !!! Great worker

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Mike H Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Manager: Mike H
Review:

excellent business and performance

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Mike H Service Provided:
Garage Door Opener Repair

Manager: Mike H
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Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057