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Precision Garage Door of Syracusehas received 453 reviews, averaging 4.92 Stars:
Marcellus, NY
Product:
Auburn, NY
Precision Garage Service knocked it out of the park. I chose this company based on a review by someone I know. Brandon called to ask if he could come earlier than scheduled appt. He gave me anticipated eta and showed up as he said. There is something to be said when the service provider introduces himself, maintains eye contact, smiles and shakes your hand. Everything was explained well in advance and when job was completed, Brandon reviewed what was accomplished. There was no high pressure "upsell". It was nice to receive a prompt email thanking me for my business along with an attached invoice and guarantee. Again, pleased with professionalism and service provided.
- Karen Green Hoyt
Product:
Baldwinsville, NY
Very pleased of the response time of arriving after I called. The service rep Mike explained everything that needed to be done and made sure that after that he answered any questions we had.Mike was courteous and new exactly what needed to be done and took care of it. Also I was very pleased with the cost to do the job and would definity refer Precision to any body needy this type of replacement or repair!
- Tom Shofkom
Utica, NY
This was our first experience with Precision Door and it was very good. Michael arrived on time and was very friendly and knowledgeable. He explained everything in detail and advised us of what the best solution would be. He came back the next morning and installed two new motors with sensors, remotes, and keypads in record time. He answered all our questions. The price was very reasonable. We are completely satisfied with the job done and would recommend Michael to anyone who needs repairs on their overhead doors.
- Barbara Shelanskey
Wellesley Island, NY
the work was very professionally done...
- Diane Miron
Westmoreland, NY
The technician Michael that repaired our garage door was very knowledgeable and professional very nice person . He repaired our garage door he could not reset the opener because our power was out because of the storm he explained to me how to reset it when power came back on. Michael left I called your company back to see if Michael was still in our area because our power came on the nice lady at your business said give me a moment she came back on the phone and said Michael could come back and reset the opener he came back in like 10 minutes reset our opener. Great customer services . If I had check you web site I would have asked for a senior discount and I missed out on a 15.00 coupon
- Michael Tedesco
Clay, NY
Chris, Steve our installer was courteous, thorough, efficient, and able to complete the job the same day! The door repairs and the garage door opener all work great! Thank you Steve!
- Chris Brown
Liverpool, NY
OUTSTANDING experience, all around! Easy to book a next day appointment. The technician gave a call when they were on their way, and was very knowledgeable and thorough with explanations and the multiple portions for levels of service/product available to complete the repairs/upgrades. I know this review already sounds like an advertisement, but I sincerely am SO glad I found Precision!
- Dion Labatos
Syracuse, NY
Brandon was courteous and non pressuring. Told me clearly what was wrong and showed that to me. Answered all my questions and left me his business card in case I needed to ask anything else. Could not be more pleased
- David Cannucciari
Product:
Rome, NY
I am a new home owner by inheritance. The garage doors are the original doors and are over 50 years old. It was tired and the springs broke and the cables were worn out. I called Precision because of the wonderful reviews in the Rome area on the website. I was very surprised from the first call, follow up communications, to the technician, as to how professional and efficient everyone was. Michael was so friendly and did the job quickly and efficiently. I will recommend Precision Doors to everyone. Thank you so much.
- Yvette Bilton-Rogers
Syracuse, NY
Professional job done promptly.
- Carol Merritt
Camden, NY
Quick turnaround and great customer service and repair. Thanks Mike!
- Margret
Oswego, NY
We can’t say enough about our positive experience with Precision Door and our technician Steven T. We called yesterday afternoon about a repair, the appt was made for today between 8 and 10. The technician called first, was right on time and was courteous and knowledgeable throughout (a rare thing these days). After 30 years, we are due for 3 new garage doors so he walked my wife and I through the many different options, discussed our needs, provided suggestions and savings opportunities and we made the order. The company policy is repair is free if order within 30 days so no charge today to get us back in business. We look forward to writing another good review when our new doors and operators are installed soon.
- Tom Paeno
Jamesville, NY
Brandon was extremely knowledgeable, friendly, and thorough. He was a pleasure to work with.
- Neil Gold
Product:
Cicero, NY
Your rep Anthony was a pleasure and very helpful in determining our needs. Can’t wait for to installation!
- Lorraine bara
Liverpool, NY
The service was wonderful. The service person (Brandon, I believe his name) was very timely. He was very professional. He described my options without pressure, and easily showed me the work needed. I was 100% satisfied with him and the service. I would call Precision again if needed. He gives your company a great representation.
- Kathleen Obrien
Product:
Marietta, NY
The technitions were very friendly and did an outstanding job. Even when a problem arose after the day after installation they came back assesed the problem and fixed it quickly.I have a five year warrenty and I am sure they will honor it. All in all I am pleased with this new very quiet door assembly.
- George C Davis Jr
Syracuse, NY
My door stopped going up or down. I called and they showed up at 8:30 the next morning as promised. Problem solved when he removed the item I had placed in front of the electric eye, by mistake. He then gave the door a review, and left me with a lot of information on maintenance, all at no charge. Alex M. Turkett
- Alex Turkett
Marcellus, NY
Fast and professional!
- Eric Lindgren
Syracuse, NY
Brandon was professional friendly, knowledgeable and skilled and performed difficult tedious repairs to a very old garage door. Works great and I am extremely satisfied.
- Karen Khanzadian
Syracuse, NY
I could not be happier with the service performed by Precision in Syracuse. I was in need of a garage door opener installed. After contacting Precision, Technician Brandon promptly called me back and fully explained the options and pricing. Brandon patiently answered every question I had and is a very knowledgeable technician. To my surprised, Brandon was able to come out to my house that same day, with a fully stocked truck and install the garage door opener. The service by Brandon was exceptional. He explained everything he was installing, explained all the features, and the operation/programming of the unit. I highly recommend Precision, especially due to Brandon's expertise, professionalism, quality of service and prompt installation. Thank you again, top notch service.
- Anthony C.
Product:
Clay, NY
Contacted Precision Garage Door services witn a broken cable/springs on one of our garage doors, and within less than one hour a technician was already working and fixing the issue. The technician Steven Thayer was very professional with his suggestion on how he was going to fix the problem and how much the cost was going to be. We were very satisfied on how the 1st repaired garage door came out, that we had the second door done at the same time. We were very satisfied with the prompt service received by Precision Garage Doors as well as their professional workmanship. We are definitely recommending Precision Garage Doors to our families and friends. Keep up the good work.
- Armando Ramirez
Camden, NY
This is an amazing company!!! My wife's garage door stopped working because it was getting jammed up when trying to open it. I gave Precision Garage Door a call around 2:00 pm on a Friday afternoon and they had someone at my house by 3:15 pm. I was amazed at how fast they arrived. A wonderful service man named Mike explained exactly how he was going to fix the problem and gave me an estimate. We told him that we accepted the offer and he got to work right away on it. I never expected that job would be done just a few hours after I called them. Mike did an amazing job on the doors and we were beyond pleased. I recommend this amazing company to anyone that needs work on their garage doors. Thank you Precision Garage Doors!!
- Chris Littler
Baldwinsville, NY
Probably one of the best customer service experiences I have ever had! From the ease of scheduling an online same day appointment, tech Steve called ahead, arrived early, clearly showed me the problem and offered two solutions. He made the repair quickly and was on his way. My neighbor asked what I had done and I told her what a great job Steve did and she said she wanted to have her door serviced and would give precision a call. to my surprise at 4:30 at the end of the workday Steve pulled into my neighbors driveway and waved to me as he got out. My neighbor was very pleased with your services as well. keep up the good work. I will continue to recommend your company.
- Beth Bellucci
Baldwinsville, NY
Steve was a very , courteous, knowledgeable, and efficient man.
- Nancy Sullivan
Jamesville, NY
Professional, competent and reasonable charges. They do not charge a visit fee....they came and fixed a loose wire and did not charge me anything (previous service was 2 years prior)! Strongly recommend!!
- Pratap Arasu
Syracuse, NY
Michael B was very professional and knowledgeable. He replaced my very old opener and worked on the workings of the door in very short time. I recommend Precision Garage very highly.
- Kathryn Dixon
Auburn, NY
Had to put in a service call for a cable/bracket that came apart. The tech came the next day. He made all the required repairs and even put in some extra measures to help prevent it from happening again. Top notch service from a knowledgeable company.
- Anthony Giacolone
Clay, NY
Steve T. was a friendly and professional guy who replaced our garage door springs in under 30 minutes. He came right on time, assessed the overall state of everything and went right to work. It was quick and painless encounter. Thank you.
- Prez
Camillus, NY
Had the pleasure of doing business with Precision Garage door today. Brendon was the serviceman who arrived at the promised time, was informative and proficient in replacing a new garage door opener. Very pleased with the job.
- Mary Mccrohan
Product:
(315) 215-6648
(315) 215-6648(315) 227-2908
(315) 227-2908(315) 236-9980
(315) 236-9980(315) 216-7449
(315) 216-7449(315) 257-6930
(315) 257-6930(607) 225-8880
(607) 225-8880(315) 239-4566
(315) 239-4566(315) 217-5218
(315) 217-5218Office: (315) 888-5899
18 Corporate Circle
Suite 6
East Syracuse, NY 13057
On time and thorough job.I would recommend him ,thank you , great job
- Joseph Castellino