Read what people are saying
about Precision Garage Door

Our technician, Brian McWayne, called to give us a ETA and he arrived on time. Our remote (which we got from Precision 2 yrs ago) was malfunctioning. He was able to get it working again. Brian was very professional, courteous, and informative. He showed us how to remove a difficult to open remote cover and gave us the battery number. He was able to get the remote working again. In our book Brian is a "keeper" for you company. If needed, we will use Precision again and recommend you to our friends and family.

- Alfred (Kirk) Ellis

had a very pleasant first the service person who took my case was most pleasant when she called in answer to my computer query. she set up an appointment for me long before i expected. the service tech who arrived exactly when he said he would.\ he examined the door and explained just what he would suggest as the proper course of action. brandon completed the work when he said he would and then showed and explained his repairs. this was a very well done service from start to finish, i was very impressed

- Paul Rehbein

Precision Door has always been prompt to answer my service needs. Mike came to adjust the opening and closing of one of my garage doors. The door was not staying shut but returning to the open position each time I attempted to close it. I had tried several times to make the adjustment myself to no avail. Mike took care of the issue right away when he arrived. His quick assessment of the issue was reassuring. Mike was professional and personable during his time fixing the issue. Over the past 16 years I have had several instances of needing service from Precision. Each time they provided quick and competent solutions. Have a garage door issue? Call Precision.

- John Bucci

Good Morning, I want to leave review to say, if you need help with any garage door problem, call Precision Door Service. Please make sure you ask for Anthony Femano. He showed up exactly on time, and was very courteous and professional. I had a door spring that broke after it was serviced about 20 years ago from another company. Anthony answered all my questions and gave sound advise. Thank you again for all your help, I really appreciate it.

- Timothy Hulbert

Very pleased with service. Steve was very courteous.

- Paul Amidon

Anthony was on time and greeted me with a handshake and a great attitude. He explained everything that he was going to do in detail, and executed his job professionally. If I have any problem down the road I will be sure to ask for Anthony. Thanks again!

- Jim LaVerne

I’m very pleased with the service I received. I needed a new track for one of the doors. The clinician was professional and dealt with the issue promptly.

- Chris Marrone

Excellent service and a true knowledge of my individual needs to make my replacement door perfect for the exact requirements.

- Stephanie Brown

Great job

- Richard Jantzi

They did a wonderful job

- James Trace

Anthony was very friendly and professional. Great to do business with a company that has people that arrive when they say they will and answer all my questions and concerns. Looking forward to seeing the door installed. Once again a pleasure to do business with Anthony.

- Norma Berry

Great service prompt and complete

- Dennis Matyko

Brandon was punctual, professional, and thorough. He went the extra mile to ensure I was satisfied and current with my garage door needs. There was no hard sell for an upgrade, because he determined that I honestly did not need one. Will use again when if there are any future problems or I am ready for an upgrade.

- Ralph Habib

I am happy with my choice of Precision Garage Door of Syracuse. The installer was prompt and professional. I would definitely recommend them to friends and family.

- Sid Rhyant

Stephen arrived when he said he would. He checked the door and gave me a couple options. He was very polite and knowledgeable. I would not hesitate to have him fix our garage door if it breaks again.

- Craig Proulx

Precision has been conducting business locally for many years and has a good reputation for reliable work. I had an urgent issue with needed repairs and was able to contact them outside of normal business hours and schedule repairs for the next day. The technician was on time, on task, provided estimate options and honest recommendations for needed vs optional repairs. I would highly recommend them.

- Maureen

Precision did a great job all the way through. From the initial presentation to the door installed everything was just as described. Would certainly recommend them to anyone needing a new garage door.

- Tom King

While Mike the technician was very good, I was not happy with the price of the safety sensor replacement. I understand there would be a mark up for the part, but this was an extremly large mark up-approximately 300%! Shame on me for not researching the price of these sensors before signing off for job done. Please be aware!

- Allisyn Roszel

I called this morning and by the afternoon my garage door was fixed. Mike arrived on time and was wonderful helping me set up the WiFi on my phone and remotes. This is the second time I’ve used Precision Door and am VERY satisfied

- Nancy Graham

Precision was quick, easy to deal with and reasonably priced. He was also able to provide us estimates on future work.

- Matt Greathouse

Anthony Femano provided outstanding service and helped me with a temporary fix to my problem. If I decide to order a new garage door system I will definitely use your company as a direct result of his service, problem solving skills and personal/professional demeanor.. Thank you.

- David DiMaggio

This is the second time I have used Precision and as the first time I have no regrets. The office scheduler was great and considerate. The technician was on time and called as they said he would about 30 minutes from my location. The Tech was above greatness as he was very polite, listened to what and how the problem came about and got right after the work scope. Cant say enough and will continue to use you guys!!! Thx for the customer care!

- Robert McCrobie

The spring on my garage door broke Steve of precision garage door service came over at 9 o’clock in the morning and told me exactly what the problem was and fix it in about 20 minutes explained everything to me was very polite and knew what he was doing. Would recommend precision garage door opener service. They did a great job. Thank John C

- John Cavelli

Tank you for the quick response and repair. Your technician was excellent and personable.

- James Cullinan

I have a manual door and I needed a new lock put on and I thought it was a little expensive over $200. I just thought it was a little expensive. But on the flipside, the tech was very friendly and explained what he was going to do and was actually a lot earlier than they said that they were going to show which helped me out.

- Dan Roark

My garage door spring broke at 2 PM rendering my door completely closed. I called Precision and was impressed with the entire experience from the initial phone call with the woman who answered the phone to inquire about service to the completion of my repairs. The super quick response was appreciated.The tech Mike was professional, friendly and courteous, explaining all of my repair options and the total costs. Mike also explained the whole repair process along the way and encouraged me to ask any questions. I was totally pleased with the work done and Mike’s performance. I will be needing a garage door opener shortly and rest assured I will be calling Precision when it’s time to purchase. I will also be asking for Mike as the Tech again because he did such a great job with the repair.

- Brent Harris

I am writing to express my dissatisfaction with the recent service experience I had with your company. I was extremely disappointed with the misleading information I was given and the overall unprofessional conduct of your representative. I was told I needed services that were completely unnecessary. Rather than assisting with the simple task of resetting my passcode, your representative attempted to pressure me into purchasing a new remote control or an entirely new door system—neither of which I needed. I found this approach to be deceptive and inappropriate. Additionally, I was initially quoted $149 for the service, which I believe was excessive given the circumstances. Only after I questioned the charge was it reduced to $79, which further raised concerns about the integrity of your pricing practices. Based on this experience, I do not feel comfortable doing business with your company in the future and would not recommend your services to others. I hope you take this feedback seriously and address the professionalism and transparency of your service practices. Sincerely,

- Alif Crowley

Anthony Femano took care of the issue it being the door would not close. Very friendly kind informative. This is the second time I’ve needed my door looked at 2 very different issues and I wouldn’t hesitate to recommend Precision Door. They are excellent!!!

- Sharon Young

Brandon was a pleasure to work with and offered the best and most cost effective solution for my garage door. Highly recommended.

- Bill Collins

Highly recommend. Quick and friendly service with a knowledgeable technician.

- Peter Crossett