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Precision Garage Door of Syracusehas received 58 reviews, averaging 4.83 Stars:
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Herkimer, NY
I would highly recommend this company. My garage door broke the other day so I look on the Internet inside precisions ad. I called and they were ready to send somebody down that day. It was late so they send somebody the first thing the next day. Scott was very professional. he called and let me know when he would be there. he went over all that was wrong and what it would take to fix it. He gave me the estimated price which was very fair. Then he said he could begin working on it right then and there. In under 2 hours it was finished and working great! Scott even shoveled my steps in the front of the garage. I would have no trouble recommending them to anyone. My neighbor came over later and ask her I found anyone who could fix it. I told her it was already done. she was amazed! Thanks precision. great job.
- Colleen Griffith
Brewerton, NY
Arrived on time, got the job done
- Jo Francis
Baldwinsville, NY
Your technician, Joe, was very professional, courteous and knowledgeable. He checked the system, advised the door opener was working fine, that the problem involved the door system which had been in use for many years. He presented us with 3 options of repair and fully explained each. We selected the middle option and he proceeded to do the repairs. We checked the operation which ran smoothly and were very satisfied. I would highly recommend Precision to anyone.
- Blaine Fleming
Baldwinsville, NY
Fast, courteous and professional! No need to call anyone else.
- Tony Venditti
Cicero, NY
Scott is a super nice guy. Got back to us very quickly and arrived on time. Took care of our problem asap. Highly recommend him. Art and Sandy
- Art
Liverpool, NY
I experienced a significant garage door difficulty this past Saturday evening. I contacted the Precision Overhead Garage Door Service helpline and was in immediate contact with a live person. A service appointment was promptly scheduled for the following Monday. The service technician, Scott, arrived precisely at the scheduled time and was both professional and courteous. He quickly assessed my garage door needs and explained the necessary repairs in an understandable manner as well as the cost involved. More importantly, he also explained why I would not need more expensive services. Scott completed the job promptly and subsequently explained the work in detail. I was quite pleased with both the job outcome as well as the price. I rarely provide feedback in this manner. However, I feel the quality of work warranted such a response. I highly recommend Precision Overhead Garage Door Service for any of your garage door needs.
- Tom of Liverpool NY
Skaneatles, NY
GREAT GREAT SERVICE glad 2 know there' that there's still company's out there that really care about there service.Great JOB GUYS Wayne Saville Skaneateles NY
- Wayne Saville
Adams Center, NY
Exceeded expectations! Was surprised at how fast they responded and completed the work. No hassles and coming back later to do the job. I was very impressed with the tech who was very professional and courteous. I would and have already recommended your company to a friend. Door works great after replacing springs and cables. Same day service.
- Francis Frary
Syracuse, NY
Overhead Door opener replacement... Scott was Great! He was early, and took time to explain what he would do, and then what he did once finished. Customer service from point of call to end of installation, Precision was spot on!!
- Pamela Beaudin
Syracuse, NY
Scott showed up on time full of info on exactly what I needed to do my job more efficiently and any man that can help me make money deserves a bonus. Thanks dude!!!
- Frank Huddlesworth
Pennellville, NY
Overall service was good. The website is a little misleading. I was not offered same day service as noted. I also had a garage door with a spring system that they could not repair, only replace. Tech was very knowledgeable and had job completed very quickly.
- TK
Camillus, NY
I had concern regarding my door. I had Mr. Scott Fowler provide evaluation and service. I could not be happier with the decision to do the repair today. Mr. Fowler was profession, pleasant and a gentelman. I had surgery a few weeks ago and he did everything in his power to facilitate me seeing what needed to be done, how it would be done and the cost. I whole heartily endorse this company and will be a long term customer
- Victor Rodriguez
Brewerton, NY
Exceeded my expectation, great customer service and quick response (Same day) ! I would give 5 starts except I thought prices was a little high. That being said people are willing to pay a little more for good service and quick response! Scott Fowler was professional, friendly and knowledgeable. He calmly and professionally went through all my options. I ended up having opener repaired as it roughly 30 days before Christmas. I plan on replacing the garage door in the spring so I will definitely call you back for estimates. Thank you for a great job!
- Joseph Carfi
Fayetteville, NY
I called precision because my garage door was opening on its own without prompting. They arrived within 2 hours and gave me my options. I ended up purchasing a new unit as that seemed to be the best route forward. They were professional and timely and the opener has stopped opening on its own. I would recommend.
- Todd Engelhart
Erieville, NY
Scott was your tech that came. He did an excellent job and answered my questions and explained what the garage door needed. This isn’t the first door that has broke like ours did yesterday. I knew what happened and how to fix it. He did everything right and did not try to up sell the repair needs.
- Neil Rollins
Liverpool, NY
Thank you very much for sending Scott F. To do my garage repair and replacement of my opener. He is very kind and professional. He demonstrated your product and effectiveness. This helped me make an informed decision. I’m delighted with my new opener. I will recommend your company with my friends and family. Thank you
- Juanita Reynolds
Clay, NY
Scott Fowler was my service tech. Could not have had a better experience. Prompt, courteous and very knowledgeable!! Would definitely call Precision again and request him.
- Andrew Rudd
Jamesville, NY
The torsion spring and cables broke last night around 8 PM. I had a Precision support rep on the phone by 9 pm and an appointment for 8 AM the following morning. Scott from Precision arrived, was very friendly and informative, and upfront about my repair options and packages. The door was repaired by 11 am and I was able to get my two cars out of the garage :-)
- Andrew B.
Liverpool, NY
When I called and chose a service window period, the technician Scott arrived within 2 hours of that service window. He was very professional and very knowledgeable, I was impressed.
- Didi Eke
Whitesboro, NY
Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.
- Katherine Weller
Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.
Cicero, NY
the Gentleman who came to our home was very knowledgeable on the door we needed replaced came when he said he would gave us our estimate and we purchased a door and a electric door opener
- Ronald Gianni
,
You were the first name that was on the list when I googled garage door openers.
- Laura Moran
Bridgeport, NY
Work completed in 15 min. I had a broken wire was charged $189.The door 2 yrs old.was given 2 estimates for what he thought I should do over$500 and $800 I declined. Be careful!!!!
- Ellen Micho
Hello Ellen, Thank you for taking the time to review our service. We are sorry you didn't agree with the price. I hope you are not serious that your door is only 2 years old because we feel you may have been taken for a ride considering the poor condition. The price of $189 includes tax and travel to your home as well as the time we spend there making the repair. This amount for the repair is minimum type of charge in line with the industry standard. Most companies charge around $100 just to show up, we waive our service charge.
Garage Door Repair
Product:
Cables
Rome, NY
Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.
- Kathy DeRuby
Cicero, NY
Joe arrived - explained my options and performed work in a timely manor. If I decided to replace the doors in the future, will give you the first call. Thanks Bob Tringali
- Bob Tringali
Syracuse, NY
After 17 years my old garage door opener needed to be replaced. That night I searched the web for a reputable company & discovered Precision Overhead Garage Door Service. The next morning I called for an appointment & within 2 hours the tech was at my house to assess my current system. He was extremely patient, informative & did not pressure me into anything more than I needed. I have nothing but praise for the tech, the service rendered & the convenience & quietness of my new garage door opener. I would highly recommend this company for someone in need of a new garage door system.
- Debbie Bradley
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician: Joe W
Fayetteville, NY
The technician who repaired my garage door was tremendous. He did an amazing job!
- Donatella Ferriolo
Syracuse, NY
I am thrilled with the looks of my new door! Color is a perfect match with the trim on my house. Kudos to Michael Holbok who sold and installed the door. He is professional and helpful in every way. I look forward to many years of good service.
- Donna Miller
Cicero, NY
Excellent job .
- Hope Leblanc
(315) 215-6648
(315) 215-6648(315) 227-2908
(315) 227-2908(315) 236-9980
(315) 236-9980(315) 216-7449
(315) 216-7449(315) 257-6930
(315) 257-6930(607) 225-8880
(607) 225-8880(315) 239-4566
(315) 239-4566(315) 217-5218
(315) 217-5218Office: (315) 888-5899
10 Adler Dr
Suite 112
East Syracuse, NY 13057
Scott F. was prompt, knowledgeable, and professional. And when I had an issue a week later, he came out that same day and took care of it. I recommend highly this company, at least the in Utica area!
- Daniel Burgess