WITH 293 REVIEWS
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Average: 5.00 stars
Steven, Tech, Market = Syracuse
I tried to leave my house and, much to my surprise, the spring in my garage door had broken and I couldn't get out. I called the original installer and 2 other companies, all of whom couldn't come out for days to a week. I called Precision and within 30 minutes, they had a tech (Steven) at my house. He diagnosed the problem, provided me with options, and made sure I understood the differences before he started working. In no time at all, I had a working garage door and peace of mind. Thank you all so much for your help!
- Jaclyn Schildkraut
was very pleased. svc man great. Was only going to fix one door that was not working well, but he convinced me to fix both. Glad I did, they work very easily.
- Julie Claridge
Steven the technician was wonderful. He explained everything and was very helpful. Did a great job.
- Sandy Graceffo
Would recommend Precision Door to anyone that needs garage door service. Steve was absolutely amazing, took the time to explain what’s going on and fixed everything same day! No headaches, no BS. Such a great experience given the circumstances.
- Caitlin Milton
My garage door cable broke this morning at 10:30 am. I called Precision and they had a tech there by 12:45. Steve was professional , courteous and had everything back in service within a few hours. Couldn’t be more appreciative of the job he did or how quickly it was done. I would highly recommend Precision for anyone in need of garage door repairs.
- Richard B.
The technician is a really professional guy, now the door looks like a newone.
- Ben Yang
Steven and his helper were fantastic. Our garage door spring broke in the middle of the night and we were trapped with both cars in the garage and no way to open the door. They provided me several options for the service and did not hard sell or pressure me in any way. Service was quick and professional.
- Dale Craig
Excellent service! The technicians were knowledgeable and professional. They explained our options for repairs. They explained in detail what caused the garage door to breakdown. Overall, a very positive experience.
- Beth Cox
Chose Precision based on local current reviews and recognizing some reviewers. Precision's service from first phone call to final inspection of the work performed was top shelf. Technician was knowledgeable, professional attitude, to the point and a no non-sense worker. All financial exposure was upfront and no pressure to do this and not that. Schedule was prompt and technician was on time to the minute. I am very more than pleased and would highly recommend them to any friend.
- Robert McCrobie
Steve my installer did a fantastic job fast and informative,explained what he did to my door,would highly recommend your company and Steve.
- Richard DeCarlo
Three Mile Bay, NY
Prompt response and professional service. Steven diagnosed the problem and fixed my garage door. Will definitely call again if I have any garage door problems.
- Steve Cairns
Steven was great. Very friendly and knowledgeable; explained the situation and walked me through why I was having issues, and never like I was being talked down to or sold on needing additional items or upgrades. Would definitely recommend!
- Jarod Perkioniemi
Very professional friendly people that I dealt with! Steve was outstanding installing our new equipment, as well as explaining all options to us. HIGHLY recommend Precision for garage work!
- Ron Nix
Got there on time. Personable and efficient.
- John Maroney
Came on time . Polite , mechanic took time to make sure door operated correctly and safely .
- Peter Geatrakas
Excellent service. Technician very knowledgeable, friendly and respectful. I would call precision again.
- Deborah Elsea
Great service (one day) by great tech staff (Steven). Very competent, polite and friendly.
- mike murphy
I am very happy with the exceptional service that I received from Steve. I highly suggest this business to anyone in need of garage door repair.
- Dawn Noble
He explained my options for fixing the door and gave me a price for each. He was courteous and kind. I would recommend the co. to anybody.
- Barry Reiner
Excellent service by our service technician. Our garage door opener was an old Genie and could not be fixed so he installed a new one and explained how everything worked.
- Terry Walden
Precision Door provided excellent customer service and a same day appointment to repair my garage door. Steve was a very knowledgeable and friendly technician. Highly recommend.
- Derek Hanna
Service was prompt. Steve and Anthony were knowledgeable and friendly ! We were very happy with the whole process and will continue to use Precision Door Service.
- Lauren Hopkins
Dear Anthony, I prayed who to call and felt strongly to connect ,even though a gal my age suggested different. I am 82 + and was so pleased and grateful for his politeness and good manners coming to the door and not too close. We chatted and he sure listened well and encouraged me with such gentleness and then explained after he checked all over talking about what he saw. Good and not so good. Repeated more as well. He answered the choices he had after I went in the house to leave him to continue. He did not mind me watching and learning what I could. I just sensed an honesty as we chatted and then again explaining the new door and the rebuild choice. What a prayer was answered, as he completed fixing the door as it sure looks great. He will be back to finish the one problem I have with mice who chew the rubber seal on Wednesday. He is type who I would do business again because of his overall approach and kindness with his honesty. Madeline Nolan
- Madeline Nolan
North Syracuse, NY
Pleasantly surprised. The tech who serviced my garage door opener was superb. He knew what he was doing. He also did not rush through the job but looked at everything in great detail. He was able to fix the assigned problem (A previous installer had left the job with cuts in the wires to the sensors...in 2 places) as well as going some anticipatory guidance. It is great to see a business where the employee cares about what he is doing and does an excellent job. An uplifting experience in contrast to the rest of the world.
- David Terasaka
I was very pleased with the installer. He was very polite and knowledgeable. He explained everything he did and how everything worked. I would definitely recommend Precision to others.
- Joohn Maiorano
The Precision service man came quickly and solve our problem quickly. The price was good.
- Timothy Bunn
Steve did a great job when fixing our garage door Very personable tech. I called for service about 9 am and Steve arrived at 12:30 the same day! I would definitely recommend Precision Door to friends and family
- John Vander Veer
We are very pleased with the swiftness our problem was addressed and fixed. Our garage door is not one of their produces, but they were happy to come out and handle the problem we were having with it. The technician was very good.
- Guy Davis
I am very satisfied with the service provided by Precision Overhead Garage Door. My initial call to the company was handled courteously and with understanding of my concerns. An appointment for service was made as early as possible. The problem was effectively resolved the next day
- Pat Connolly
Very hard these days to find someone to come on time and do a professional job. The service technician Steven T was a knowable and answered all my questions about the repair. I would not hesitate to call Precision Garage Door again if needed. As a additional note the prices were fair. Good help is hard to find.
- David Farina