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Steven
Average: 4.98 stars
Steven's Bio:
Baldwinsville, NY
Manlius, NY
Steve Thayer came within two hours of my call. He fixed the problem in about 10 minutes. Professional and courteous
- Karen Yeager
Oswego, NY
great service at a great price, fast and reliable
- Doug White
Cape Vincent, NY
Precision Door provided excellent service. I called and they sent Steve the next day. Steve was friendly, professional, and knowledgeable. He had the door fixed in no time and went the extra mile and checked my other garage door and explained to me how to maintain and lubricate it. Not only will I be calling Precision Door again if I need garage door repair but I'll be telling anyone who might need their garage door repaired or replaced.
- Don Manfred
Syracuse, NY
Steve did an amazing job installing spring systems for my 3 garage doors! Steve was very professional and personable; it was a pleasure having him work on my home.
- Judith Sands
Syracuse, NY
Your people met all my expectations and beyond. I was so pleased with the quick response to my needs Thank you for the courteous and professionalism of your staff.
- Carol Fox
Auburn, NY
Excellent on the service. Technician is excellent and very knowledgeable. Clean and efficient workmanship. This was the second time we precision. We had used Precision about two years ago on a totally different problem and knew immediately that we would call back when we experienced a new problem with a different part of our door system.
- Lee & Susan Michaels
Camillus, NY
I was referred to Precision Door CNY by a friend. I was very impressed with the customer service immediately from the first phone call to the very professional service technician that came to assess my situation. He was very knowledgeable and did not pressure me . I appreciated his patience with questions also. Ordered 2 new doors.
- Cheryl Crockett
Camden, NY
Our technicians were very helpful, and noticed a potential concern with the size of the door spring. They discussed the concern, shared repair options and remediated the problem. They were knowledgeable and informative and completed repairs promptly.
- Diane O'Rourke
Oswego, NY
The installer was prompt, knowledgeable and efficient. He ex- plained my options and installed a new garage opener within 45 minutes. I am very pleased.
- Julia Vivlemore
Oswego, NY
I chose them because they were open 24/7. They responded quickly and were both friendly and professional.
- Laurie Seguin
,
Steve Thayer was knowledgeable, listened closely to my needs and installed my new garage spring in a professional, timely manner. Nice experience
- Teresa D'Angelo
Cortland, NY
I really appreciated your same day service. Steve called to let me know when he would be at my house. He immediately ascertained what needed to be done and gave me a couple of options. He replaced the springs and rollers so the garage door is like new. I am very pleased with Steve's work. He did an excellent job!! I would recommend your company to anyone who needs quick and reliable service.
- Mike Cz
Nedrow, NY
I called on a Monday and they were out the next day and repaired my garage door. They did a great job and were very fast!! Steve did the service on my door and he was great and knowledgeable and very professional!!!
- Sean Mott
Syracuse, NY
The new garage door opener was installed on time, and was so quiet that I didn't even know that it was being used because it was so quiet. The service man explained how everything worked.
- Bruce Ottaway
Syracuse, NY
Precision Garage Door is amazing! They replaced my old motors with newer, better, quieter ones. One thousand times better than genie!! Knowledgeable and friendly technicians installed the new opener very quickly. Office staff was very friendly and responsive.
- Maggie l
Auburn, NY
Extremely pleased - came on time; assessed the problem and gave me my options. Did not try to up sell the work needed. Did the necessary repairs to the door assembly, installed a door opener, keypads and remotes. I could not ask for a better contractor.
- Anna Rakusch
Fulton, NY
Steve was at our house this am excellent. He repaired 1 of our doors after talking to him we put deposit down to get 2 new doors super guy Thanks Sandy Green
- Robert Green
Watertown, NY
Very quick appointment. Very honest and helpful tech who explained things well and gave a reasonable estimate. Would highly recommend them.
- Alka Srivastava
Oswego, NY
I called Precision based upon the quality website - especially the video illustrating important installation details to look for during installation of a new door operator. I spent time speaking with Chrissy and Mike and was impressed with their knowledge, experience and positive attitudes. I concluded that Precision is a quality company and can be depended upon to provide future support if required. Steve, the installation technician called ahead and arrived exactly on time. He was professional, answered all of my questions, ensured that the new door operator, a PDS 370, functioned as designed and that I understood all of the system operating features. I can recommend Precision based upon the quality of the product and the professional service that I received. Good job!
- Bill H.
Product:
Technician: Steven
Chaumont, NY
I called precision door by mistake,thought I was calling overhead door, but I am glad I did.The lady on the phone was super nice.She made an appointment that afternoon,I received a text confirmation,and when the tech was running late ,he called me to let me know,and showed up right on time.He fixed my door ,gave me lots of advice on maintaining it to prevent future problems,and was done in 30 minutes.Best service I have had to get something fixed ,especialy considering both vehicles were in the garage and the door wouldn't open at all due to a broken spring.
- Ray Macintosh
LaFayette, NY
Steve was very professional and nice.
- Derek Schmitt
Wellesley Island, NY
Quick response. Employee was courteous and polite, professional. Problem not solved due to the nature of my garage.
- Fritz Roc
Clay, NY
I tried to leave my house and, much to my surprise, the spring in my garage door had broken and I couldn't get out. I called the original installer and 2 other companies, all of whom couldn't come out for days to a week. I called Precision and within 30 minutes, they had a tech (Steven) at my house. He diagnosed the problem, provided me with options, and made sure I understood the differences before he started working. In no time at all, I had a working garage door and peace of mind. Thank you all so much for your help!
- Jaclyn Schildkraut
Brewerton, NY
was very pleased. svc man great. Was only going to fix one door that was not working well, but he convinced me to fix both. Glad I did, they work very easily.
- Julie Claridge
,
Steven the technician was wonderful. He explained everything and was very helpful. Did a great job.
- Sandy Graceffo
Clay, NY
Would recommend Precision Door to anyone that needs garage door service. Steve was absolutely amazing, took the time to explain what’s going on and fixed everything same day! No headaches, no BS. Such a great experience given the circumstances.
- Caitlin Milton
Baldwinsville, NY
My garage door cable broke this morning at 10:30 am. I called Precision and they had a tech there by 12:45. Steve was professional , courteous and had everything back in service within a few hours. Couldn’t be more appreciative of the job he did or how quickly it was done. I would highly recommend Precision for anyone in need of garage door repairs.
- Richard B.
Syracuse, NY
The technician is a really professional guy, now the door looks like a newone.
- Ben Yang
Phoenix, NY
Steven and his helper were fantastic. Our garage door spring broke in the middle of the night and we were trapped with both cars in the garage and no way to open the door. They provided me several options for the service and did not hard sell or pressure me in any way. Service was quick and professional.
- Dale Craig
(315) 215-6648
(315) 215-6648(315) 227-2908
(315) 227-2908(315) 236-9980
(315) 236-9980(315) 216-7449
(315) 216-7449(315) 257-6930
(315) 257-6930(607) 225-8880
(607) 225-8880(315) 239-4566
(315) 239-4566(315) 217-5218
(315) 217-5218Office: (315) 888-5899
18 Corporate Circle
Suite 6
East Syracuse, NY 13057
Steven arrived promptly at the beginning of the time slot. After a friendly greeting he assessed the problem, made recommendations, and I approved the work. Twenty five to thirty minutes later he was done. He offered some suggestions, said goodbye, and was on his way. Absolutely excellent service! Highly recommended.
- Bill Criss