Incredibly fast response from calling to completion. Very impressed with customer service both on phone and at my home. Tech was great. Very knowledgeable and direct. Would highly recommend.

- Duke Epolito

We are happy with the service. Making the appt was quick and easy. Our technician Steven was polite, very knowledgeable, and did a great job. It took him no time to get our door fixed. We will be in touch if any need for service pops up in the future. Thanks Steve.

- Jesse

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

- Maggie Meier

I enjoyed working with Steven on our garage door repair. He was at our house previously to repair the other door and did a spectacular job. It did not take long and he did a great job. Thanks for the great service.

- Mark Putman

Your service person, Steve, was prompt, polite and very friendly. He explained everything prior to my making a decision. I was very pleased with the service and that you were able to get someone here today.

- Pat Kotary

Repairperson was professional, courteous, and knowledgeable. He explained what needed to be repaired and why and was able to do the work on the spot. Thanks for the great service!

- Karen R

Very pleased with service. Steve was very courteous.

- Paul Amidon

They did a wonderful job

- James Trace

Stephen arrived when he said he would. He checked the door and gave me a couple options. He was very polite and knowledgeable. I would not hesitate to have him fix our garage door if it breaks again.

- Craig Proulx

Precision has been conducting business locally for many years and has a good reputation for reliable work. I had an urgent issue with needed repairs and was able to contact them outside of normal business hours and schedule repairs for the next day. The technician was on time, on task, provided estimate options and honest recommendations for needed vs optional repairs. I would highly recommend them.

- Maureen

The spring on my garage door broke Steve of precision garage door service came over at 9 o’clock in the morning and told me exactly what the problem was and fix it in about 20 minutes explained everything to me was very polite and knew what he was doing. Would recommend precision garage door opener service. They did a great job. Thank John C

- John Cavelli

Tank you for the quick response and repair. Your technician was excellent and personable.

- James Cullinan

Highly recommend. Quick and friendly service with a knowledgeable technician.

- Peter Crossett

the work was very professionally done...

- Diane Miron

Chris, Steve our installer was courteous, thorough, efficient, and able to complete the job the same day! The door repairs and the garage door opener all work great! Thank you Steve!

- Chris Brown

OUTSTANDING experience, all around! Easy to book a next day appointment. The technician gave a call when they were on their way, and was very knowledgeable and thorough with explanations and the multiple portions for levels of service/product available to complete the repairs/upgrades. I know this review already sounds like an advertisement, but I sincerely am SO glad I found Precision!

- Dion Labatos

We can’t say enough about our positive experience with Precision Door and our technician Steven T. We called yesterday afternoon about a repair, the appt was made for today between 8 and 10. The technician called first, was right on time and was courteous and knowledgeable throughout (a rare thing these days). After 30 years, we are due for 3 new garage doors so he walked my wife and I through the many different options, discussed our needs, provided suggestions and savings opportunities and we made the order. The company policy is repair is free if order within 30 days so no charge today to get us back in business. We look forward to writing another good review when our new doors and operators are installed soon.

- Tom Paeno

Contacted Precision Garage Door services witn a broken cable/springs on one of our garage doors, and within less than one hour a technician was already working and fixing the issue. The technician Steven Thayer was very professional with his suggestion on how he was going to fix the problem and how much the cost was going to be. We were very satisfied on how the 1st repaired garage door came out, that we had the second door done at the same time. We were very satisfied with the prompt service received by Precision Garage Doors as well as their professional workmanship. We are definitely recommending Precision Garage Doors to our families and friends. Keep up the good work.

- Armando Ramirez

Probably one of the best customer service experiences I have ever had! From the ease of scheduling an online same day appointment, tech Steve called ahead, arrived early, clearly showed me the problem and offered two solutions. He made the repair quickly and was on his way. My neighbor asked what I had done and I told her what a great job Steve did and she said she wanted to have her door serviced and would give precision a call. to my surprise at 4:30 at the end of the workday Steve pulled into my neighbors driveway and waved to me as he got out. My neighbor was very pleased with your services as well. keep up the good work. I will continue to recommend your company.

- Beth Bellucci

Steve was a very , courteous, knowledgeable, and efficient man.

- Nancy Sullivan

Professional, competent and reasonable charges. They do not charge a visit fee....they came and fixed a loose wire and did not charge me anything (previous service was 2 years prior)! Strongly recommend!!

- Pratap Arasu

Steve T. was a friendly and professional guy who replaced our garage door springs in under 30 minutes. He came right on time, assessed the overall state of everything and went right to work. It was quick and painless encounter. Thank you.

- Prez

Excellent service by Steven. Appreciate his communication and work.

- Brian Mcmanus

Anthony was excellent, very impressed! He was on time, answered every question, professional, friendly and knowledgeable!

- Lori Harrig

Your service tech Steve Thayer did a great job! He arrived on-time, explained my repair options, and had on his truck all the materials he needed to effect a completely satisfactory repair and improvement to our garage door. We are completely satisfied with every step of the operation and gladly recommend your service. Tom Richards, Fayetteville, NY

- Tom Richards

Precision Door more than met my expectations. I called on Sunday night and Steve was here on Monday morning. He was very courteous and professional. He explained my options and we decided to do a complete door rebuild. He did a great job in a very timely manner.

- Diane Poole

Awesome service! Our technician Steve arrived on time and explained the repair needed and cost. The repair was completed in about an hour! Thanks again for the great service!

- Bob Breh

Steve was excellent.

- Michael Gorr

I needed a repair on two doors at my house. Rails had corroded, a cable had broken and springs needed to be replaced. I had heard good things about Precision from neighbors and online on Facebook. The appointment booking process was so simple and easy. Steve arrived and in very short order had completed the repairs and now both doors work practically like new with new wheels, replacement rails and springs. Steve was EXCELLENT! Great job!

- Scot Peluso

They are very polite and will come out and answer any questions you have

- South Onondaga Fire Department