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Steven

Steven
Technician
Reviews: 58
Average: 4.98 stars
Steven has received 58 reviews, averaging 4.98 Stars:
1 2 3 4 5

Steven's Bio:

Steven, Tech, Market = Syracuse

Review:

I was referred to Precision Door CNY by a friend. I was very impressed with the customer service immediately from the first phone call to the very professional service technician that came to assess my situation. He was very knowledgeable and did not pressure me . I appreciated his patience with questions also. Ordered 2 new doors.

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Steven Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Steven
Review:

Our technicians were very helpful, and noticed a potential concern with the size of the door spring. They discussed the concern, shared repair options and remediated the problem. They were knowledgeable and informative and completed repairs promptly.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

The installer was prompt, knowledgeable and efficient. He ex- plained my options and installed a new garage opener within 45 minutes. I am very pleased.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
Review:

I chose them because they were open 24/7. They responded quickly and were both friendly and professional.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
1 2 3 4 5
Date: 04/14/2024
Garage Door Repair
,
Review:

Steve Thayer was knowledgeable, listened closely to my needs and installed my new garage spring in a professional, timely manner. Nice experience

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

I really appreciated your same day service. Steve called to let me know when he would be at my house. He immediately ascertained what needed to be done and gave me a couple of options. He replaced the springs and rollers so the garage door is like new. I am very pleased with Steve's work. He did an excellent job!! I would recommend your company to anyone who needs quick and reliable service.

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

I called on a Monday and they were out the next day and repaired my garage door. They did a great job and were very fast!! Steve did the service on my door and he was great and knowledgeable and very professional!!!

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

The new garage door opener was installed on time, and was so quiet that I didn't even know that it was being used because it was so quiet. The service man explained how everything worked.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
Review:

Precision Garage Door is amazing! They replaced my old motors with newer, better, quieter ones. One thousand times better than genie!! Knowledgeable and friendly technicians installed the new opener very quickly. Office staff was very friendly and responsive.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
Review:

Extremely pleased - came on time; assessed the problem and gave me my options. Did not try to up sell the work needed. Did the necessary repairs to the door assembly, installed a door opener, keypads and remotes. I could not ask for a better contractor.

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Steven Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Steven
Review:

Steve was at our house this am excellent. He repaired 1 of our doors after talking to him we put deposit down to get 2 new doors super guy Thanks Sandy Green

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Very quick appointment. Very honest and helpful tech who explained things well and gave a reasonable estimate. Would highly recommend them.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

I called Precision based upon the quality website - especially the video illustrating important installation details to look for during installation of a new door operator. I spent time speaking with Chrissy and Mike and was impressed with their knowledge, experience and positive attitudes. I concluded that Precision is a quality company and can be depended upon to provide future support if required. Steve, the installation technician called ahead and arrived exactly on time. He was professional, answered all of my questions, ensured that the new door operator, a PDS 370, functioned as designed and that I understood all of the system operating features. I can recommend Precision based upon the quality of the product and the professional service that I received. Good job!

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Steven Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Steven
Review:

I called precision door by mistake,thought I was calling overhead door, but I am glad I did.The lady on the phone was super nice.She made an appointment that afternoon,I received a text confirmation,and when the tech was running late ,he called me to let me know,and showed up right on time.He fixed my door ,gave me lots of advice on maintaining it to prevent future problems,and was done in 30 minutes.Best service I have had to get something fixed ,especialy considering both vehicles were in the garage and the door wouldn't open at all due to a broken spring.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Steve was very professional and nice.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Quick response. Employee was courteous and polite, professional. Problem not solved due to the nature of my garage.

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Steven Service Provided:
Garage Door Opener Install

Technician: Steven
Review:

I tried to leave my house and, much to my surprise, the spring in my garage door had broken and I couldn't get out. I called the original installer and 2 other companies, all of whom couldn't come out for days to a week. I called Precision and within 30 minutes, they had a tech (Steven) at my house. He diagnosed the problem, provided me with options, and made sure I understood the differences before he started working. In no time at all, I had a working garage door and peace of mind. Thank you all so much for your help!

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Steven
Review:

was very pleased. svc man great. Was only going to fix one door that was not working well, but he convinced me to fix both. Glad I did, they work very easily.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Steven the technician was wonderful. He explained everything and was very helpful. Did a great job.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
Review:

Would recommend Precision Door to anyone that needs garage door service. Steve was absolutely amazing, took the time to explain what’s going on and fixed everything same day! No headaches, no BS. Such a great experience given the circumstances.

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

My garage door cable broke this morning at 10:30 am. I called Precision and they had a tech there by 12:45. Steve was professional , courteous and had everything back in service within a few hours. Couldn’t be more appreciative of the job he did or how quickly it was done. I would highly recommend Precision for anyone in need of garage door repairs.

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Steven Service Provided:
Garage Door Repair

Product:
Cables

Technician: Steven
Review:

The technician is a really professional guy, now the door looks like a newone.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Steven and his helper were fantastic. Our garage door spring broke in the middle of the night and we were trapped with both cars in the garage and no way to open the door. They provided me several options for the service and did not hard sell or pressure me in any way. Service was quick and professional.

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Steven
Review:

Excellent service! The technicians were knowledgeable and professional. They explained our options for repairs. They explained in detail what caused the garage door to breakdown. Overall, a very positive experience.

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Steven
Review:

Chose Precision based on local current reviews and recognizing some reviewers. Precision's service from first phone call to final inspection of the work performed was top shelf. Technician was knowledgeable, professional attitude, to the point and a no non-sense worker. All financial exposure was upfront and no pressure to do this and not that. Schedule was prompt and technician was on time to the minute. I am very more than pleased and would highly recommend them to any friend.

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

Steve my installer did a fantastic job fast and informative,explained what he did to my door,would highly recommend your company and Steve.

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Steven Service Provided:
Garage Door Repair

Product:
Springs

Technician: Steven
Review:

Prompt response and professional service. Steven diagnosed the problem and fixed my garage door. Will definitely call again if I have any garage door problems.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
Review:

Steven was great. Very friendly and knowledgeable; explained the situation and walked me through why I was having issues, and never like I was being talked down to or sold on needing additional items or upgrades. Would definitely recommend!

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Steven
Review:

Very professional friendly people that I dealt with! Steve was outstanding installing our new equipment, as well as explaining all options to us. HIGHLY recommend Precision for garage work!

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Steven Service Provided:
Broken Garage Door Spring Repair

Technician: Steven
Review:

Got there on time. Personable and efficient.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
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Syracuse Area

(315) 215-6648

(315) 215-6648
Utica and Rome Area

(315) 227-2908

(315) 227-2908
Clay and Cicero Area

(315) 236-9980

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Auburn Area

(315) 216-7449

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Watertown Area

(315) 257-6930

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Cortland Area

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Oswego Area

(315) 239-4566

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Oneida Area

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Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057