Steven

Replaced an obsolete 20 year old system with state of the art, smart, quiet and smooth opener with associated hardware. All in under two hours!! Friendly talented installer who explained everything clearly and step by step. Very satisfied, would reccommend to friends.

- Howard Schler

My wife and I had Stephen Thayer from Precision Garage Door Service work on our doors and he was fantastic! He called giving us an arrival time, he was on time and did excellent work. He explained all the options for he repairs along with the different quotes. He worked quickly and when he was finished our garage doors were functioning perfectly! We'll be calling Precision and asking for Stephen again for garage door repair.

- Leonard Longo

Excellent service on all counts!!! Technician Steve Thayer was courteous, professional & thorough. Steve walked me through the operation & mechanics of my newly installed garage door opener. Strongly endorse & recommend Precision Overhead Garage Door Service.

- Edward Brooks

Perfect service, on time friendly servicemanExplained everything he was going to do. A real asset to the company!!

- John Morrow

On time , friendly and professional, highly recommend them

- Rubina Khatoon

Our Tech Steve was super friendly and super profesional! Very knowledgeable about our issue.

- Al Hare

A company that actually responds promptly and communicates well through the appointment process. Steven Thayer is a first-class person and technician. You may pay a bit more for Precision's service and products, but you get exactly what you pay for and that's uncommon in this day and age. Incredibly easy to work with and trust.

- Denny Giantomasi

I called on a Sunday afternoon and they were at my house Monday morning. Replaced my springs and rollers, my garage door has never worked as well as it does now. I recommend them.

- Lyle Baxter`

Excellent service, prompt and professional. Told me what was wrong/ broke - gave me options without pressure. Answered all questions.

- Christine

We had a power outage yesterday and my garage door would only close halfway. Stephen came the same day and had me going in 5 minutes! GEAT JOB! I would recommend these folks to anyone! THANKS

- Rich Davis

Today was my first experience using this company and I have all positive things to say. The process from calling to make an appointment to working with Steven the technician was easy, efficient and effective. Steven took the time to explain concerns and provide options without making me feel pressured. When he was done he walked me through his work and ensured everything was done to my satisfaction.

- C.H.

Great Professional Organization I have utilized twice now and both times they have been efficient, timely and all around professionals. Technician Steven T. was not only professional but also communicated the issues in a clear, easily understandable way and even offered some advice on maintenance for the future etc. Great company to do business with. Joe Z.

- Joe Zingaro

The new garage door cables and sensors I had installed 14 months ago appeared to be balky and then I was unable to get the drive chain reconnected after disconnecting. Steve, the Precision technician, arrived at my home within 90 minutes of my call for help. Steve demonstrated what I was doing incorrectly with the disconnected drive chain and that problem instantly disappeared. Then the overhead door that had bounced and refused to close, again and again, quietly and quickly, closed for Steve. Could have been balky due to even a light buildup of ice/snow from recent storms, Steve said. Everything looked fine, Steve told me and should work for years. Steve's explanations and advice were priceless, but so was the service call, literally. No charge! Thank you, Steve and Precision.

- Bill

Steven did a fantastic job replacing my Lift-Master. This is the second unit he's installed for me. On time, professional, and knowledgeable. I am so happy I found this company.

- Denord Rerrie

I called at 9:30 am Monday morning because our garage door broke due to the winter temperatures being below zero. Within 30 minutes, I had a phone call that they would be coming out between 10 and 2. They arrived and had the door fixed before 11:30 am. I can't tell you how impressed I am with their service. They also gave me pricing options; they were honest and very professional. I would highly recommend using Precision Garage Doors and would use them again, no question!

- Nadine Hoag

I APPRECIATED THE REPAIRMAN (STEVE) WORK WAS EXCELLENT. I THOUGHT THE PRICE WAS A LITTLE STEEP

- James O'Brien

Absolutely stunned by how quickly, professionally and efficiently they solved my issue. I contacted them at 8:30 and they were there by 11:00 the same day. Within an hour, everything was fixed and humming. The technician Steven was kind and considerate. Recommend highly!

- Tracey McLean

Steve was fantastic and came even after Winter Storm Fern hit our town. No delays, no worries about rescheduling. Great customer service, extremely personable with an easy lay out of the estimate and items that need to be fixed. Was done in under an hour and even fixed a portion of the garage that he saw was damaged and didn’t need to but did anyways. We’re calling precision and no one else.

- Matthew Eaton

Called this morning at about 8:45 and Steven was at my place with in an hour not only setting up and replacing my garage door opener, but also giving me an estimate on an upcoming garage door replacement. Not only did he provide lightning like fast service, fantastic work, but he was also very friendly, knowledgeable and thorough in his work. Extremely reasonably priced too. Top notch company all around, would recommend them to anyone

- John Gosek

I have always been impressed with your service both times at our house. Very professional and polite. I would recommend your company to everyone.

- Lary Gauthier

As a service provider my self . Quick fast and very friendly , service was excellent as I used this company before technician was done with an hour after he found the problem and fixed it , office staff was friendly and not trying to rush you off the phone . Could not be any happier! Thank you guys

- Jeremy Webb

Outstanding prompt service. Our overhead garage door was operational in a very short period of time after the arrival of Steve (our technician). He discussed every detail before and after his work. As employees go, every company should be so lucky to have someone like him on their staff. Our country could use more courteous and kind human beings such as Steve. If I had anything at all to complain about it would be the cost. It wasn’t out of line from what other companies were quoting but I suspect the horrible tax in the form of tariffs on the American public played a role.

- Brian & Patty Mitchell

I called in the morning to have an estimate done for a new garage door opener. They set me up for a 2-6 appointment. The tech contacted me that he was on his way, my request, and arrived around 3ish. He gave me the low down on all the new products and the cost. My Craftsman door opener is over 21 years old and works but the wifi connectivity was not working as well. The tech Steve made a comment that he had one in the vehicle and could change it out now. That made the deal right then and there. Steve helped me with getting the app set up, all the remotes working and even got my car on line. He didn't know how to do it but was able to find the setting and got it working. Steve accepted me watching the install on the door and answered all my questions. It was a win win for both of us learning install to car setup. Turns out Steve is from my home town. I see why they get 5 star reviews on line.

- Nancy Tremlett

Wonderful company to work with.The installer Steve was explained in detail what was wrong with the garage door and what exactly needed to be done.Everything was completed in a timely manner.Thank you Steve for being such a professional. Connie

- Connie Alfieri

Was so impressed with this company. My garage door would go up but would not go down. My technician ,Steven, was prompt and courteous. It took him seconds to learn there was nothing wrong just dirt on the sensor. He was very personable and helpful explaining to me what to do next time. And to top it off, in a day and age where everyone is ripping everyone off he said there was no charge because he didn’t even do anything. Not even a service call charge for coming to the house. Thank you Steven and Precision door Service for being an honest, upstanding Company. Much appreciated from a Senior on SS.

- Ann L.

Excellent service very friendly

- Mark Owen

Our technician, Steven, was very knowledgeable and friendly. He’s the type of person you want when dealing with professional home services. He gave straight forward answers and advice and helped us find the best solution for our situation. Only downside was the cost, I will admit I didn’t shop around so the prices could’ve bee competitive but costs have gone up everywhere. I will say that after our year warranty on parts is up, we will be shopping around if/when the need for services arises.

- Joshua Brown

Great job and very reasonable, would definitely recommend Steven Thayer for doing an excellent job.

- Kais Elkaisy

Steve was great. He explained everything to me and gave insight on what I should do. Steve had a great friendly personality, very professional and made quick work of my problem.

- Victor Russo

Our experience with Precision Garage Door exceeded expectations! Our technician- Steven Thayer- was prompt, courteous, and professional. He arrived on time, quickly identified the problem, explained clearly what he recommended, and then proceeded to fix the issue. We highly recommend this company and will use them again in the future if the need arises. Thank you Steven! Sincerely, Lee and Frank Ernenwein

- Frank Ernenwein