4.7 1 2 3 4 5 17 Reviews

From Watertown, NY Homeowners

Garage Door Repair in Watertown, NY

Precision Garage Door

Same-day garage door repair in Watertown, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Watertown, NY

Serving Watertown, NY

Proudly serving the Watertown community with same day service.

Service truck

Local Garage Door Repair in Watertown, NY

Precision Garage Door of The Entire CNY Area provides same-day garage door repair in Watertown, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Watertown homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Watertown and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 17 most recent customer reviews

Precision Garage Door of Syracuse earns consistently strong reviews across the Watertown area for prompt, professional garage door service. Customers repeatedly praise fast response times, knowledgeable technicians who explain options clearly, and repairs or installations that leave doors working properly. Reviewers also frequently mention courteous, friendly service, straightforward communication, and fair or reasonable pricing when it is discussed positively.

What Customers in Your Area Mention Most

Responsiveness (8) Customers frequently highlight quick callbacks, fast appointments, same-day or next-day scheduling, and technicians arriving on time or keeping them updated on arrival timing. Professionalism (8) Reviews consistently describe the team as professional, courteous, polite, and well mannered, with technicians presenting themselves as reliable home-service pros. Expertise (8) Many reviewers praise knowledgeable technicians who diagnose problems quickly, explain options or systems clearly, and offer helpful advice on maintenance and solutions. Speed (6) Customers often note that repairs and installations were completed quickly, with several saying the work was done in no time or within a short visit. Service (6) Reviewers describe the overall service experience as excellent, amazing, or highly satisfying, with several saying they would use Precision again and recommend it to others. Communication (6) Customers appreciate clear communication through calls, text confirmations, ETA updates, and technicians who explain the work and next steps in plain language. Friendliness (6) Technicians and office staff are often described as friendly, nice, polite, and easy to work with, creating a positive customer experience. Product Quality (5) Reviews frequently mention doors, openers, remotes, springs, and cables working properly after service, with fixes described as effective and lasting. Value (3) When pricing is discussed positively, customers describe estimates or service as reasonable, affordable, or worthwhile for the work performed.

Recent Reviews from Watertown, NY

Leonard Longo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My wife and I had Stephen Thayer from Precision Garage Door Service work on our doors and he was fantastic! He called giving us an arrival time, he was on time and did excellent work. He explained all the options for he repairs along with the different quotes. He worked quickly and when he was finished our garage doors were functioning perfectly! We'll be calling Precision and asking for Stephen again for garage door repair.

Steven

Technician: Steven

Service: Garage Door Repair

Rubina Khatoon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 04/15/2026

On time , friendly and professional, highly recommend them

Steven

Technician: Steven

Service: Install Garage Doors

James O'Brien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 02/04/2026

I APPRECIATED THE REPAIRMAN (STEVE) WORK WAS EXCELLENT. I THOUGHT THE PRICE WAS A LITTLE STEEP

Steven

Technician: Steven

Service: Garage Door Opener Repair

Product: Springs

Joshua Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 12/10/2025

Our technician, Steven, was very knowledgeable and friendly. He’s the type of person you want when dealing with professional home services. He gave straight forward answers and advice and helped us find the best solution for our situation. Only downside was the cost, I will admit I didn’t shop around so the prices could’ve bee competitive but costs have gone up everywhere. I will say that after our year warranty on parts is up, we will be shopping around if/when the need for services arises.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Alfred Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lacona, NY 09/02/2025

Our technician, Brian McWayne, called to give us a ETA and he arrived on time. Our remote (which we got from Precision 2 yrs ago) was malfunctioning. He was able to get it working again. Brian was very professional, courteous, and informative. He showed us how to remove a difficult to open remote cover and gave us the battery number. He was able to get the remote working again. In our book Brian is a "keeper" for you company. If needed, we will use Precision again and recommend you to our friends and family.

Service: Garage Door Opener Repair

Diane Miron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

the work was very professionally done...

Steven

Technician: Steven

Service: Garage Door Repair

Product: Rollers

Tom Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 01/15/2025

Steve came today to show me new door options. I found him to be knowledgeable, polite and I felt like a valued customer.

Steven

Technician: Steven

Service: Install Garage Doors

Product: Garage Doors

Don Manfred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door provided excellent service. I called and they sent Steve the next day. Steve was friendly, professional, and knowledgeable. He had the door fixed in no time and went the extra mile and checked my other garage door and explained to me how to maintain and lubricate it. Not only will I be calling Precision Door again if I need garage door repair but I'll be telling anyone who might need their garage door repaired or replaced.

Steven

Technician: Steven

Service: Garage Door Repair

Alka Srivastava

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 02/13/2024

Very quick appointment. Very honest and helpful tech who explained things well and gave a reasonable estimate. Would highly recommend them.

Steven

Technician: Steven

Service: Garage Door Repair

Ray Macintosh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chaumont, NY 01/14/2024

I called precision door by mistake,thought I was calling overhead door, but I am glad I did.The lady on the phone was super nice.She made an appointment that afternoon,I received a text confirmation,and when the tech was running late ,he called me to let me know,and showed up right on time.He fixed my door ,gave me lots of advice on maintaining it to prevent future problems,and was done in 30 minutes.Best service I have had to get something fixed ,especialy considering both vehicles were in the garage and the door wouldn't open at all due to a broken spring.

Steven

Technician: Steven

Service: Garage Door Repair

Fritz Roc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response. Employee was courteous and polite, professional. Problem not solved due to the nature of my garage.

Steven

Technician: Steven

Service: Garage Door Opener Install

Steve Cairns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt response and professional service. Steven diagnosed the problem and fixed my garage door. Will definitely call again if I have any garage door problems.

Steven

Technician: Steven

Service: Garage Door Repair

Alfred Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lacona, NY 01/17/2023

We found you on the internet, and was impressed at how quickly you responded. Your sales rep/repair guy, Joe, was great, and our door and light work fine(light would not come on). The only surprise was the cost($600), which was about twice as much as expected, but I guess that's...inflation! I apologize for misspelling "precision" on your check, but I'm hard at hearing, and did not understand Joe when he corrected me(presition-changed c to s instead t to s)I think I had it). If you can't cash it, we'll mail you another one with correct spelling. Sorry and Thanks. Kirk Ellis.

Joe W

Manager: Joe W

Service: Garage Door Repair

Jean Unson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pulaski, NY 11/11/2022

Service was excellent, I called late in the afternoon and he was there the next day at 8:00 am. Everything is working great.

Steven

Technician: Steven

Service: Garage Door Repair

Product: Garage Door Opener

Justin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, NY 03/12/2022

My honest opinion, the service was amazing. I got a text and call prior to my tech coming out to visit and he was totally professional, polite and prepared. Joe was skilled in his craft and walked me through the system that I had and started with the smallest steps to fix my issue. He did not try to upsell me or anything. Service was fast, easy and affordable. 10/10 I would use these guys again. Cheers!

Joe W

Manager: Joe W

Service: Garage Door Opener Install

Product: Remotes / Keypad

Jerry Ashcroft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pulaski, NY 09/25/2021

Joe was prompt , professional and competent. I did not get military or senior discount.

Joe W

Manager: Joe W

Service: Garage Door Opener Repair

Product: Opener

Francis Frary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Exceeded expectations! Was surprised at how fast they responded and completed the work. No hassles and coming back later to do the job. I was very impressed with the tech who was very professional and courteous. I would and have already recommended your company to a friend. Door works great after replacing springs and cables. Same day service.

Joe W

Manager: Joe W

Service: Garage Door Repair

Product: Springs

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