Garage Door Repair Reviews in Clay and Cicero Area, NY (Updated June 2026)

I called Precision Overhead Door Customer service they showed up within a few hours from calling . Steven was my tech I told him what was going on he assessed the situation and took care of it in a timely fashion . I highly recommend this company and would continue to use them in the future .

- Jessie Orlando

I was a previous customer a couple of years ago and purchased new garage doors. I called for service and Precision was able to accommodate me a day later. The technician was prompt, friendly, and efficient! Thank you for your service!

- Marcella Baxter

Professional, very knowledgeable. Our door was not staying up without a prop. After a couple of cable adjustments we're good. Thanks.

- John Newsom

Excellent service on all counts!!! Technician Steve Thayer was courteous, professional & thorough. Steve walked me through the operation & mechanics of my newly installed garage door opener. Strongly endorse & recommend Precision Overhead Garage Door Service.

- Edward Brooks

Professional work. Highly recommended. Good job Brandon. Thanks!

- Gerardo Clerigo

So glad to have called Precision again after using their services years ago. Anthony went right to work and had it fixed within 45 minutes. He explained everything he did and was very respectful and personable. Great service and very affordable. Will definitely call them again if needed. Five Stars Plus!

- Mary Atkinson

A company that actually responds promptly and communicates well through the appointment process. Steven Thayer is a first-class person and technician. You may pay a bit more for Precision's service and products, but you get exactly what you pay for and that's uncommon in this day and age. Incredibly easy to work with and trust.

- Denny Giantomasi

Excellent service, prompt and professional. Told me what was wrong/ broke - gave me options without pressure. Answered all questions.

- Christine

We had a power outage yesterday and my garage door would only close halfway. Stephen came the same day and had me going in 5 minutes! GEAT JOB! I would recommend these folks to anyone! THANKS

- Rich Davis

Every time I call this company they arrive the same day and have done a top job! They are and always will be my first call if I need any work on my garage!

- Katherine Dubois

I called at 9:30 am Monday morning because our garage door broke due to the winter temperatures being below zero. Within 30 minutes, I had a phone call that they would be coming out between 10 and 2. They arrived and had the door fixed before 11:30 am. I can't tell you how impressed I am with their service. They also gave me pricing options; they were honest and very professional. I would highly recommend using Precision Garage Doors and would use them again, no question!

- Nadine Hoag

Steve was fantastic and came even after Winter Storm Fern hit our town. No delays, no worries about rescheduling. Great customer service, extremely personable with an easy lay out of the estimate and items that need to be fixed. Was done in under an hour and even fixed a portion of the garage that he saw was damaged and didn’t need to but did anyways. We’re calling precision and no one else.

- Matthew Eaton

Outstanding prompt service. Our overhead garage door was operational in a very short period of time after the arrival of Steve (our technician). He discussed every detail before and after his work. As employees go, every company should be so lucky to have someone like him on their staff. Our country could use more courteous and kind human beings such as Steve. If I had anything at all to complain about it would be the cost. It wasn’t out of line from what other companies were quoting but I suspect the horrible tax in the form of tariffs on the American public played a role.

- Brian & Patty Mitchell

What a fantastic job Brandon McWayne did! My husband and I cant be anymore thrilled with our garage door openers install with keypads. Brandon went above and beyond to make sure the install was perfect and then took the time to go over his work with us before he left. Brandon is courteous, professional, and overall we are so beyond grateful! Thank you!

- Lisa & Todd Dorsey

As always amazing service. I highly recommend this company.

- Sheila Curr

I called in the morning to have an estimate done for a new garage door opener. They set me up for a 2-6 appointment. The tech contacted me that he was on his way, my request, and arrived around 3ish. He gave me the low down on all the new products and the cost. My Craftsman door opener is over 21 years old and works but the wifi connectivity was not working as well. The tech Steve made a comment that he had one in the vehicle and could change it out now. That made the deal right then and there. Steve helped me with getting the app set up, all the remotes working and even got my car on line. He didn't know how to do it but was able to find the setting and got it working. Steve accepted me watching the install on the door and answered all my questions. It was a win win for both of us learning install to car setup. Turns out Steve is from my home town. I see why they get 5 star reviews on line.

- Nancy Tremlett

Was so impressed with this company. My garage door would go up but would not go down. My technician ,Steven, was prompt and courteous. It took him seconds to learn there was nothing wrong just dirt on the sensor. He was very personable and helpful explaining to me what to do next time. And to top it off, in a day and age where everyone is ripping everyone off he said there was no charge because he didn’t even do anything. Not even a service call charge for coming to the house. Thank you Steven and Precision door Service for being an honest, upstanding Company. Much appreciated from a Senior on SS.

- Ann L.

Excellent service very friendly

- Mark Owen

Great job and very reasonable, would definitely recommend Steven Thayer for doing an excellent job.

- Kais Elkaisy

Our experience with Precision Garage Door exceeded expectations! Our technician- Steven Thayer- was prompt, courteous, and professional. He arrived on time, quickly identified the problem, explained clearly what he recommended, and then proceeded to fix the issue. We highly recommend this company and will use them again in the future if the need arises. Thank you Steven! Sincerely, Lee and Frank Ernenwein

- Frank Ernenwein

Unbelievable, Michael showed up early and we discussed the problem with the door. We were given an estimate and I thought that they would be back later for the installation. Surprise surprise. All the parts were in the truck and two hours later my new garage door was installed. No surprise extras and the new opener is so quiet that I cannot hear it when I’m in the room next to the garage. I’ve used Precision before and if I need anything with the garage door I will be using them again.

- Joe Visconti

I am AMAZED and SUPER PLEASED with the job Brandon did. I had 3 (20 year old) doors in horrible condition. He was here bright and early, gave me several options, was professional and personable. I can't believe he did all that work in ONE DAY! He rebuilt those doors! I would certainly recommend your company and hope Brandon gets credit for his excellent work and representation of your company!

- Julia Southwick

We are happy with the service. Making the appt was quick and easy. Our technician Steven was polite, very knowledgeable, and did a great job. It took him no time to get our door fixed. We will be in touch if any need for service pops up in the future. Thanks Steve.

- Jesse Marion

Service was excellent from making the appointment and Anthony who came to repair the door the next morning. In addition to the repair, he inspected everything on the door to make sure it was in good working order. Very professional attitude and explained everything he did. I would highly recommend Precision for a purchase of a new garage door.

- Kathy & Paul

I scheduled a maintenance appointment. They came onsite same day and were there within 1 hour of my call. The schedulers were polite and informative. The technician Michael was fabulous. He explained everything, was very professional and did an excellent job. Great customer service. Would highly recommend.

- Rob

MIKE WAS GREAT, VERY KNOWLEDGEABLE,,FRIENDLY AND DID AGREAT JOB

- Tom Campagma

Appreciate the quick response to a broken garage door. As it turns out it was time to replace the door. Would like to recognize James G., the technician who installed the new door. Great customer service skills and technical abilities.

- Robert Patnode

Great service. Very nice staff

- Patricia Lawlar

Anthony was on time and greeted me with a handshake and a great attitude. He explained everything that he was going to do in detail, and executed his job professionally. If I have any problem down the road I will be sure to ask for Anthony. Thanks again!

- Jim LaVerne

Stephen arrived when he said he would. He checked the door and gave me a couple options. He was very polite and knowledgeable. I would not hesitate to have him fix our garage door if it breaks again.

- Craig Proulx