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Brandon did a great job. Highly recommended

- Bennett Bouchard

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

- Dan And Barb Parkes

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

- Ron Beebe

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

- Sarah Hall

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

- Richard Keene

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

- Cynthia Daniels

Steven Thayer was very professional and pleasant and he did an awesome job, Vey pleased with his service.

- Brenda Penoyer

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

- Maggie Meier

My garage door needed repair. I called Precision. Within an hour I got a call from the technician, Anthony, that he was on his way. When he arrived he quickly assessed my problem, prepared a quote for repair, and explained everything to me. He had all the necessary parts on the truck and repaired everything. My garage door has not worked this well since I have owned this house. Anthony was polite and professional. He did a wonderful job and the price was very reasonable.

- T. Russell

Awesome job! Our Tech, Brandon, had to fix two large garage doors and completed the job in under 2 hours. Amazing work. I highly recommend them!

- Sr.Beth Ann of the Daughters Of St. Mary's Of Providence

Anthony Femano Met all my expectations. He is courteous, professional, and helpful. He's on time and listened to my problem, then jumped right into it and knew what had to be done. He has helped me before and works very fast to fix the problems. He makes sure everything is working perfectly before he leaves. I can't say enough about Anthony except he is Great!

- Christine Foley

After waiting 5 fruitless hours for another garage door repair service company to arrive, I was desperate to get my car out of the garage! I called Precision Garage Door Service and explained my problem. I was given a 2-6 pm window for a repair. To my surprise, he (Joe Hall) arrived by 2:30, repaired the door as well as another issue that would was soon to become a problem, and was gone in 45 minutes! Fast, informative, and efficient…... he did an outstanding job! I highly recommend the company and Mr. Hall.

- Floyd Richeson

Anthony Femano did the service on my door. Very professional and knowledgeable and he went over and above. I highly recommend the company.

- Mark Braunitzer

I had an urgent situation, they got a technician out promptly who was great, very knowledgeable, explained everything, could not have been nicer. Finished the job in the time frame he estimated. Highly recommend Ginny

- Virginia Moore

Everything was straight forward no hidden fees or surprises. Anthony came out and gave me an estimate on the job and when he left the door was fixed within an hour. Great customer service and workmanship. Thank you!

- Louis Holloway

Repairperson was professional, courteous, and knowledgeable. He explained what needed to be repaired and why and was able to do the work on the spot. Thanks for the great service!

- Karen R

Our garage done needed an adjustment. It was done perfectly. Michael was very professional and helpful.

- Mary Ann Binkowski

Awesome service, and my technician, Brandon explained everything before and after the work was completed.

- Karen Aubrey

I’m very pleased with the service I received. I needed a new track for one of the doors. The clinician was professional and dealt with the issue promptly.

- Chris Marrone

Excellent service and a true knowledge of my individual needs to make my replacement door perfect for the exact requirements.

- Stephanie Brown

They did a wonderful job

- James Trace

Anthony was very friendly and professional. Great to do business with a company that has people that arrive when they say they will and answer all my questions and concerns. Looking forward to seeing the door installed. Once again a pleasure to do business with Anthony.

- Norma Berry

Great service prompt and complete

- Dennis Matyko

Brandon was punctual, professional, and thorough. He went the extra mile to ensure I was satisfied and current with my garage door needs. There was no hard sell for an upgrade, because he determined that I honestly did not need one. Will use again when if there are any future problems or I am ready for an upgrade.

- Ralph Habib

I am happy with my choice of Precision Garage Door of Syracuse. The installer was prompt and professional. I would definitely recommend them to friends and family.

- Sid Rhyant

Anthony Femano provided outstanding service and helped me with a temporary fix to my problem. If I decide to order a new garage door system I will definitely use your company as a direct result of his service, problem solving skills and personal/professional demeanor.. Thank you.

- David DiMaggio

I have a manual door and I needed a new lock put on and I thought it was a little expensive over $200. I just thought it was a little expensive. But on the flipside, the tech was very friendly and explained what he was going to do and was actually a lot earlier than they said that they were going to show which helped me out.

- Dan Roark

My garage door spring broke at 2 PM rendering my door completely closed. I called Precision and was impressed with the entire experience from the initial phone call with the woman who answered the phone to inquire about service to the completion of my repairs. The super quick response was appreciated.The tech Mike was professional, friendly and courteous, explaining all of my repair options and the total costs. Mike also explained the whole repair process along the way and encouraged me to ask any questions. I was totally pleased with the work done and Mike’s performance. I will be needing a garage door opener shortly and rest assured I will be calling Precision when it’s time to purchase. I will also be asking for Mike as the Tech again because he did such a great job with the repair.

- Brent Harris

I am writing to express my dissatisfaction with the recent service experience I had with your company. I was extremely disappointed with the misleading information I was given and the overall unprofessional conduct of your representative. I was told I needed services that were completely unnecessary. Rather than assisting with the simple task of resetting my passcode, your representative attempted to pressure me into purchasing a new remote control or an entirely new door system—neither of which I needed. I found this approach to be deceptive and inappropriate. Additionally, I was initially quoted $149 for the service, which I believe was excessive given the circumstances. Only after I questioned the charge was it reduced to $79, which further raised concerns about the integrity of your pricing practices. Based on this experience, I do not feel comfortable doing business with your company in the future and would not recommend your services to others. I hope you take this feedback seriously and address the professionalism and transparency of your service practices. Sincerely,

- Alif Crowley

Highly recommend. Quick and friendly service with a knowledgeable technician.

- Peter Crossett