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Garage Door Repair Reviews in Syracuse Area, NY (Updated July 2026)
Precision Garage Door of Syracusehas received 307 reviews, averaging 4.93 Stars:
East Syracuse, NY
Syracuse, NY
Great service provided!!! very Impressed with quick turnaround. Very easy to schedule my Appointment. The technician, Steven, was very Knowledgable And repaired my door in no time at all. I love how quiet my door is now!!! Thank You for Awesome service
- MICHAEL Jones
Fayetteville, NY
Your service today was nothing short of fabulous! I called Jessica later in the morning because our garage door had broken and we couldn't open it (with the cars inside!). She made an appointment with Mike and Ry and they were here within a couple of hours. They explained everything clearly, with Mike showing us various repair scenarios and alternatives. They replaced all the parts in the door and installed a new battery, showing us how to use the remotes, etc. Throughout the period of service they were super polite and informative and showed that they were clearly experts in the repair and installation. They really saved the day and I would recommend them and Precision to anyone who might need garage door service. We can't thank you all enough! Lewis Josephs
- Lewis Josephs
Syracuse, NY
Technicians came on time. Explained what was wrong clearly and presented the solutions in an organized and easy to understand way. Quick service done right!
- Matt Brown
Marcellus, NY
The Precision team was utilized two times in the past month by Tuscarora Golf Glub when overhead doors that are badly needed for our daily operations required repairs. On both occasions the response time to my phone request was within an hour and the repairs completed by the next day. Pricing was also very reasonable. We also received a quote to potentially replace one of the doors that was also timely and reasonable.
- tuscararo golf club
Syracuse, NY
Anthony was incredibly knowledgeable about the products and setting proper expectations. He never tried to push product he wanted to know what we needed and listened. He provided several options and explained pros and cons. His knowledge and delivery provided a world class experience. Would recommend Precision and Anthony to anyone in need of service or purchasing new items.
- Christopher Wall
Fayetteville, NY
Booked appointment on line. Was immediately contacted to confirm. Technician called to see if he could come earlier. Came, assessed door opener issue, explained, offered options, installed, demonstrated new door opener, answered all questions, cleaned up, and left. Super friendly, up front, and engaging. Biggest bonus—same day service. Might have been a little pricey but I didn’t have time to shop around. Based on my experience with Precision I would highly recommend them.
- Barbara O' Donnell
Liverpool, NY
Excellent service all around. Special shout out to Steve who did a great job.
- Bill Anthes
Liverpool, NY
I googled my issue and your company came up as highly rated.With your 24 hour emergency call service (not that this was an emergency) I felt great about getting an appointment the same day.You have a professional and knowledgeable team.They took the time to explain our options with no pressure to go one way or the other.It was simple put let us look at what’s wrong first!!!!
- Sandy Thomas
Marietta, NY
EXCELLENT tech knows his business. Have always had good experiences with Precision.
- Christine Bailer
Syracuse, NY
Came promptly to repair garage door opener, were efficient, charged fairly.
- Allan Mazur
Marcellus, NY
I moved into this home a couple years ago and from the beginning when opening the garage door, it sounded like a truck was pulling in! I happened to be at a neighbors and their garage door hardly made a sound! They said call Precision Doors so that's exactly what I did and luckily for me they had an appointment that afternoon. The technicians arrived as stated and they did a good inspection of my door. They pointed out that the cable was wound too tight and the motor was an older model. The technician offered a couple different options to remedy the issue but being proactive when doing upgrades rather than reactive, I decided to update a couple items. The work was completed in a couple of hours and I could not be happier with the results! Now I can hardly hear the garage door open.....just like my neighbors!! I highly recommend Precision Doors!!
- Judy S.
Syracuse, NY
The job was very well done. The technician was professional, courteous, and knowledgeable throughout the entire process. Everything was completed efficiently, and I truly appreciated the excellent service provided. Highly recommend!
- Theresa
Syracuse, NY
Brandon was outstanding. The service was impeccable. The price to replace a broken garage door opener was exorbitant. It’s still a good company but pricing is shocking in the is regard
- Harry Colangelo
Jamesville, NY
Right on time. Fast, courteous and proficient.
- James MacKillop
Liverpool, NY
Steve was on time, pleasant, efficient, and explained the process, the products, and the operation. We are pleased with the result.
- Susan Fabian
Syracuse, NY
Very professional, did a great job, and installed new springs and rollers in one hour, the same day.
- Bill D.
Liverpool, NY
Anthony was punctual, pleasant and professional. He was able to fix my door opener competently. I am very pleased with Precision overhead garage door service. Highly recommend!!
- Sandra Polimino
Camillus, NY
We love our new Precision garage door + the amazing and prompt service, whenever we call! We recently had a small piece of trim that needed to be secured and immediate attention was given to my text message with a follow up phone call; once the solution was explained a technician scheduled a visit to complete the task. A job well done!! Thanks to Jaymes the trim looks great! Content in Camillus
- Dan And Barb Parkes
Syracuse, NY
The technician, Brandon, that came to the house was very professional and pleasant. He explained the issue and made a recommendation. I am very satisfied with the service.
- Anne Gregory
Syracuse, NY
Had an issue with my garage door and needed repair ASAP. I call at 7:45AM and had an appointment for a technician to arrive between 8AM and noon. Within the hour, 8:45AM, the technician arrived and completed the repair within 30 minutes. He was efficient and professional, answering all of my questions. I was throughly pleased with the service provided. Precision will be my first call for any garage door needs.
- Bill Karl
Fayetteville, NY
Very courteous person who answered the phone. Technician Brandon texted that he could come early ….I said yes ! Making appts. On the Website was easy. Good system! I would definitely recommend Precision to my friends.
- Marti Vasiliades
Syracuse, NY
Wow. What an awesome experience. They actually DO repairs, not just push a sale. The website is clear, their chat works great, appointment was fast, tech was amazing on estimate clarity, work scheduled fast, and executed Job with precision attentiveness and within estimate. Respectfully of property. Best contractor experience in Syracuse for years. Thank you
- Michele H
Fayetteville, NY
Replaced an obsolete 20 year old system with state of the art, smart, quiet and smooth opener with associated hardware. All in under two hours!! Friendly talented installer who explained everything clearly and step by step. Very satisfied, would reccommend to friends.
- Howard Schler
Camillus, NY
Overall great experience with Precision garage door service. Technician Brandon McWayne was very knowledgable and informative. He did a great job replacing broken spring and suggesting we do the gold package because we use the door so often. All parts replaced lubricated and tested. He went over exactly what was done at the end of process. Very satisfied with service provided and i would recommend Precision to anyone who needs a repair. D.Adams
- D. Adams
Syracuse, NY
Our old opener, installed by me, failed on Thursday afternoon, and Precision was on site first thing Friday morning to install a new opener. They worked with me to understand our needs for wall mounts and external keypads. Very fast, courteous, competent, and trustworthy services!
- Ted Endreny
Syracuse, NY
Perfect service, on time friendly servicemanExplained everything he was going to do. A real asset to the company!!
- John Morrow
Liverpool, NY
Mike did a fantastic job evaluating my opener motor unit and helping me choose a new one. I also ordered a new door with the benefits I wanted. Mike installed the new motor quickly. From my initial phone call to the end of the installation, every aspect was professional. I recommend this company for all your garage door needs!
- Steve Nagy
Fayetteville, NY
Anthony Fermano showed up 3 hours after I called today and was wonderful providing door information and quote. (Overhead door was 2 weeks out before they could make it) In addition, my door was stuck and not working at all manually, and he said, "We cant have that" and proceeded to put things back in order and working before he knew whether I would buy a door or not. What great service! I did buy my 2 doors from him right there and then.
- Gwen Mannion
Liverpool, NY
Anthony came to my house within two hours of my initial phone call. He was able to fix my garage door enough so that I could use it temporarily until replacing it. What a relief that I could shut and lock my door!
- Beth T
The technician, Steve T., was knowledgable and communicated my service options very well. He showed me a comparison of costs for alternative solutions to my overhead garage door issues. He was punctual, quickly implemented the solution, and then clearly explained the new equipment that he installed.
- Bob B.