4.9 1 2 3 4 5 327 Reviews

From Syracuse, NY Homeowners

Garage Door Repair in Syracuse, NY

Precision Garage Door

Same-day garage door repair in Syracuse, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Syracuse, NY FREE Service Call With Any Repair Valued at $69

Serving Syracuse, NY

Proudly serving the Syracuse community with same day service.

Service truck

Local Garage Door Repair in Syracuse, NY

Precision Garage Door of Syracuse provides same-day garage door repair in Syracuse, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Syracuse homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Syracuse and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 325 most recent customer reviews

Precision Garage Door of Syracuse is praised across the Syracuse area for fast, often same-day service, knowledgeable technicians, and clear, professional communication. Customers consistently describe the team as courteous, helpful, and thorough, with many noting that repairs and installations are completed efficiently and explained in plain language. Reviewers also frequently highlight honest recommendations, fair or reasonable pricing in many cases, and strong results that leave garage doors and openers working better, quieter, and more reliably.

What Customers in Your Area Mention Most

Professionalism (138) Reviews consistently describe technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers repeatedly praise the company for quick callbacks, fast scheduling, and rapid arrival, often the same day or within hours of the request. Expertise (118) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems accurately and handle complex repairs or installations. Communication (110) Many reviewers value the clear explanations, detailed walkthroughs, upfront options, and timely calls or texts before arrival. Speed (102) Service is often described as quick, efficient, and completed promptly, with many jobs finished in under a couple of hours. Service (96) Customers praise the overall service experience as helpful, friendly, attentive, and focused on making the repair process easy. Workmanship (74) Customers say the repairs and installations are done well, with doors, openers, springs, and related hardware left working properly and often better than before. Trustworthiness (68) Reviewers often mention honest estimates, no-pressure recommendations, and confidence that the company recommends only what is needed. Value (41) Many reviews describe the pricing as fair, reasonable, or good value, especially when paired with the quality of work and warranty coverage.

Recent Reviews from Syracuse, NY

Peter Rafalow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jamesville, NY 10/08/2026

Steve came over to solve my unit's keypad issue right away. He knows his stuff, and is knowledgeable and friendly. Thank you, Steve!

Steven

Technician: Steven

Service: Garage Door Opener Repair

Gail Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 10/06/2026

The young man that came to fix my door was very nice and professional your company have very nice people

Steven

Technician: Steven

Service: Garage Door Repair

Cynthia Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 10/03/2026

Anthony Femano was fantastic - explained everything that a pervious installer from a different company did OH SO WRONG! He fixed everything and I am so Happy I called Precision to solve my problems and concerns with the garage door and the keypad! THANKS P recision for giving me peace of mind!!!

Anthony

Technician: Anthony

Service: Garage Door Repair

Product: Remotes / Keypad

Jennifer Gosson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Memphis, NY 10/02/2026

I was in desperate need of repair on a garage door that came off the track the night before. I did a Google search for garage repair and Precision was the first to pop up with great reviews. I was able to book an appt online for same day service. Steven reached out when he was approx 15 minutes from arrival. He was very professional and courteous. I showed him the problem and he went to work. He explained the issue and unfortunately, when my house was built, the contractor used cheap parts and installed the door incorrectly. Steven was able to give me a temporary fix and I ordered a new door. This was the 2nd time the door had come off the track since it was installed by the builder in May and due to the weight of the door and poor installation from the previous contractor, I need a new door. First time, I went back to the builder and had it repaired, 2nd time I decided to call a professional so there won't be a 3rd time! I am looking forward to my new door!

Steven

Technician: Steven

Service: Garage Door Repair

Product: Garage Doors

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 10/02/2026

Precision service was recommended for the great service they provide. I had a garage door opener installed and was impressed with the quick, prompt service. Michael Bowels was the technician that installed the unit and he was courteous and professional. He explained all I needed to know about the opener and was done within 90 minutes. Great experience with this company and Michael. Thank you.

Mike B

Technician: Mike B

Service: Garage Door Opener Install

Product: Opener

Diane Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 10/01/2026

Received same day service to replace weather stripping on one of my garage doors. Excellent work and Technician Michael Bowles was excellent as well. Great work and customer service.

Mike B

Technician: Mike B

Service: Garage Door Repair

Jean Blundell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience. Came out the same day and replaced the spring on my garage door. Steven, the tech, was very friendly and professional.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Malcolm Macnaught

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 09/22/2026

Precision Garage Door was remarkable . . . cordial, attentive, professional and extremely helpful with my garage door repair. My initial service request call was answered within less than two (2) hours with an on-site, same day appointment/installer-repair man at my residence. The installer was up front, inspected my problem(s) and addressed my concerns/ answered my questions and pointed out suggested repairs with cost comparisons. No sales pressure and let me decide what would be ultimately done. He had any/all parts in his truck and was at my disposal to replace/repair my existing door springs/install new lift cables and door track rollers and bearings and helped me complete my new door opener install that I had already purchased/started. 'PROFESSIONAL' and quality/courteous service beyond my expectations! All was completed in less than two (2) hours. I knew and had used 'PRECISION DOOR' at a previous residence in years past, so I knew their abilities, but today was exceptional!

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Lena Birardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 09/17/2026

Very pleased with the service I was provided. Ridall was very professional and knowledgeable. It was a pleasure to have him here. I would definitely recommend your company to anyone.

Service: Garage Door Opener Repair

Product: Springs

Erik Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Camillus, NY 09/14/2026

Friendly, quick and outstanding service. I am extremely satisfied, Ridall did an amazing job.

Service: Garage Door Repair

Product: Springs

Emily Qiu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manlius, NY 09/11/2026

Very efficient professional services. Completed job in less than two hours from online booking. Highly recommend!

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Marylou Lake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 09/03/2026

My experience with Precision Garage Door Service was exceptional! They were able to send a technician the same day that I called. The technician Steven Thayer was outstanding. He was able to identify the problem immediately and able to fix the problem right away. He was very knowledgeable and professional. He explained everything he needed to do and answered all my questions. He performed an overall rebuild of my garage door opener with a new motor , spring, cables, and installed a new key pad. I would highly recommend Precision Garage Door Service!

Steven

Technician: Steven

Service: Garage Door Repair

Product: Springs

James Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 08/28/2026

3 hours after my initial call to Precision Garage Doors, I had a completely refurbished garage door. Steve had replaced all bearings, pulleys cables, plate braces with higher quality parts. He also replaced the outside keypad. Steve was a very accomplished technician and represented his company very well. His recommendations allows me to get a 10 year warranty on my garage door at a very reasonable price.

Steven

Technician: Steven

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Patricia H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 08/24/2026

Efficient professional service. This is the 2nd time I have used Precision. Would use them again!

Service: Garage Door Opener Install

Product: Opener

Sylvia Zibuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was told that paying by check would reduce the cost by 3%, but you charged 3% or $12.69; this policy needs to be clearly stated and documented.

Service: Garage Door Opener Repair

Judy Thurber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 08/18/2026

Very fast, reliable service. Much appreciated!

Steven

Technician: Steven

Service: Garage Door Opener Repair

Pat Hannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 08/17/2026

Was very pleased with the service I got. Steve was wonderful. Thankyou.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Cables

Merle Eldred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirkville, NY 08/13/2026

Timely arrival, thorough inspection before offering several different level solutions, answered all questions, clean up and results tested for verification. Entire service was professionally done and exceeded my expectations.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Sarah Rife

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 08/10/2026

I was just seeking an estimate and ended up being fortunate enough to get my repair taken care of on the spot during that appointment! Anthony F was friendly and professional, explaining all of my options thoroughly as well as walking me through all of the fixes at the end. The company overall was highly professional to work with as well, sending an appointment confirmation and a text with a photo and information of the person I would be expecting to arrive at my home. This was highly reassuring! I would absolutely recommend working with Precision Door Service!

Anthony

Technician: Anthony

Service: Garage Door Repair

Product: Springs

David Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jamesville, NY 08/05/2026

We recently had our garage door serviced by Precision Overhead Garage Door Service. The phone call was easy, and the wait for service was very short. Our service tech, Michael Bowles, was on time, pleasant and polite. He quickly found the source of our problem and fixed it on the spot. He also checked the system out and gave some recommendations. I was very pleased to meet Michael and the service he gave us was grand.

Mike B

Technician: Mike B

Service: Garage Door Opener Repair

Bob B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician, Steve T., was knowledgable and communicated my service options very well. He showed me a comparison of costs for alternative solutions to my overhead garage door issues. He was punctual, quickly implemented the solution, and then clearly explained the new equipment that he installed.

Steven

Technician: Steven

Service: Garage Door Opener Install

Product: Garage Door Opener

MICHAEL Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 07/25/2026

Great service provided!!! very Impressed with quick turnaround. Very easy to schedule my Appointment. The technician, Steven, was very Knowledgable And repaired my door in no time at all. I love how quiet my door is now!!! Thank You for Awesome service

Steven

Technician: Steven

Service: Garage Door Opener Repair

Product: Springs

Lewis Josephs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your service today was nothing short of fabulous! I called Jessica later in the morning because our garage door had broken and we couldn't open it (with the cars inside!). She made an appointment with Mike and Ry and they were here within a couple of hours. They explained everything clearly, with Mike showing us various repair scenarios and alternatives. They replaced all the parts in the door and installed a new battery, showing us how to use the remotes, etc. Throughout the period of service they were super polite and informative and showed that they were clearly experts in the repair and installation. They really saved the day and I would recommend them and Precision to anyone who might need garage door service. We can't thank you all enough! Lewis Josephs

Mike B

Technician: Mike B

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Matt Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 07/16/2026

Technicians came on time. Explained what was wrong clearly and presented the solutions in an organized and easy to understand way. Quick service done right!

Mike B

Technician: Mike B

Service: Garage Door Repair

Product: Springs

tuscararo golf club

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marcellus, NY 07/16/2026

The Precision team was utilized two times in the past month by Tuscarora Golf Glub when overhead doors that are badly needed for our daily operations required repairs. On both occasions the response time to my phone request was within an hour and the repairs completed by the next day. Pricing was also very reasonable. We also received a quote to potentially replace one of the doors that was also timely and reasonable.

Joe W

Manager: Joe W

Service: Broken Garage Door Spring Repair

Christopher Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 07/14/2026

Anthony was incredibly knowledgeable about the products and setting proper expectations. He never tried to push product he wanted to know what we needed and listened. He provided several options and explained pros and cons. His knowledge and delivery provided a world class experience. Would recommend Precision and Anthony to anyone in need of service or purchasing new items.

Anthony

Technician: Anthony

Service: Install Garage Doors

Product: Garage Doors

Barbara O' Donnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Booked appointment on line. Was immediately contacted to confirm. Technician called to see if he could come earlier. Came, assessed door opener issue, explained, offered options, installed, demonstrated new door opener, answered all questions, cleaned up, and left. Super friendly, up front, and engaging. Biggest bonus—same day service. Might have been a little pricey but I didn’t have time to shop around. Based on my experience with Precision I would highly recommend them.

Anthony

Technician: Anthony

Service: Garage Door Opener Install

Product: Garage Door Opener

Bill Anthes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 07/10/2026

Excellent service all around. Special shout out to Steve who did a great job.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Sandy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 07/03/2026

I googled my issue and your company came up as highly rated.With your 24 hour emergency call service (not that this was an emergency) I felt great about getting an appointment the same day.You have a professional and knowledgeable team.They took the time to explain our options with no pressure to go one way or the other.It was simple put let us look at what’s wrong first!!!!

Mike B

Technician: Mike B

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Christine Bailer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marietta, NY 06/29/2026

EXCELLENT tech knows his business. Have always had good experiences with Precision.

Anthony

Technician: Anthony

Service: Garage Door Repair

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Join your Syracuse neighbors and let our experts take care of your garage door.

Syracuse Area (315) 215-6648
Utica and Rome Area (315) 227-2908
Clay and Cicero Area (315) 236-9980
Auburn Area (315) 216-7449
Watertown Area (315) 257-6930
Cortland Area (607) 225-8880
Oswego Area (315) 239-4566
Oneida Area (315) 217-5218
Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057
Precision Garage Door Service of Auburn
Office: 315-215-6302
7 South Main St
Jordan, NY 13080