Garage Door Repair Reviews in Syracuse Area, NY (Updated May 2026)

The technician, Brandon, that came to the house was very professional and pleasant. He explained the issue and made a recommendation. I am very satisfied with the service.

- Anne Gregory

Had an issue with my garage door and needed repair ASAP. I call at 7:45AM and had an appointment for a technician to arrive between 8AM and noon. Within the hour, 8:45AM, the technician arrived and completed the repair within 30 minutes. He was efficient and professional, answering all of my questions. I was throughly pleased with the service provided. Precision will be my first call for any garage door needs.

- Bill Karl

Very courteous person who answered the phone. Technician Brandon texted that he could come early ….I said yes ! Making appts. On the Website was easy. Good system! I would definitely recommend Precision to my friends.

- Marti Vasiliades

Wow. What an awesome experience. They actually DO repairs, not just push a sale. The website is clear, their chat works great, appointment was fast, tech was amazing on estimate clarity, work scheduled fast, and executed Job with precision attentiveness and within estimate. Respectfully of property. Best contractor experience in Syracuse for years. Thank you

- Michele H

Replaced an obsolete 20 year old system with state of the art, smart, quiet and smooth opener with associated hardware. All in under two hours!! Friendly talented installer who explained everything clearly and step by step. Very satisfied, would reccommend to friends.

- Howard Schler

Overall great experience with Precision garage door service. Technician Brandon McWayne was very knowledgable and informative. He did a great job replacing broken spring and suggesting we do the gold package because we use the door so often. All parts replaced lubricated and tested. He went over exactly what was done at the end of process. Very satisfied with service provided and i would recommend Precision to anyone who needs a repair. D.Adams

- D. Adams

Our old opener, installed by me, failed on Thursday afternoon, and Precision was on site first thing Friday morning to install a new opener. They worked with me to understand our needs for wall mounts and external keypads. Very fast, courteous, competent, and trustworthy services!

- Ted Endreny

Perfect service, on time friendly servicemanExplained everything he was going to do. A real asset to the company!!

- John Morrow

Mike did a fantastic job evaluating my opener motor unit and helping me choose a new one. I also ordered a new door with the benefits I wanted. Mike installed the new motor quickly. From my initial phone call to the end of the installation, every aspect was professional. I recommend this company for all your garage door needs!

- Steve Nagy

Anthony Fermano showed up 3 hours after I called today and was wonderful providing door information and quote. (Overhead door was 2 weeks out before they could make it) In addition, my door was stuck and not working at all manually, and he said, "We cant have that" and proceeded to put things back in order and working before he knew whether I would buy a door or not. What great service! I did buy my 2 doors from him right there and then.

- Gwen Mannion

Anthony came to my house within two hours of my initial phone call. He was able to fix my garage door enough so that I could use it temporarily until replacing it. What a relief that I could shut and lock my door!

- Beth T

The technician Michael Bowles Was very knowledgeable.He explained everything in great detail.Explained what needed to be done what parts needed to be replaced and upfront costs of the installation.My garage door was rebuilt and runs perfect now.I'm very happy with the work that was done.This is the first time I've used Precision overhead door and I'm glad I did,I can see why they have had such great reviews.

- Brent Barnard

Tony was terrific and did a super job on replacing my two garage door openers. Efficient and everything was perfect! Thank you!!

- Kathleen Gorman

Mike was awesome and so professional.Our experience so far was great.Mike told us to call anytime with any questions or if something needs to be checked out.We’ll definitely recommend your company to neighbors,friends and family. Thanks so much for finally a wonderful experience.

- Raymond Chester

James Gowans technician did an amazing job!!!! Prompt, timely response very helpful and happy with his service and work… Precision Doors excellent customer service!!!!!!

- Steve Barone

I called at 7:30 in the morning 3/9/26 for a repair on my door they responded by 9 AM i was shocked they showed up and repaired my door so quick and at a reasonable price. I will definitely let people i know to use these guys.

- Cathy Logan

My garage door would not open. I called Precision Garage Door to request service. Anthony showed up at my house in about 1 hour. He checked everything and resolved the issue within minutes. He also showed me how to reset my garage door opener with the battery backup. He also made a minor adjustment to the springs on the door. There was no charge for his service. Bottomline...I received fast, friendly service at no charge. I highly recommend Precision Garage Door for any garage door service.

- Rick Fitzgibbon

Today was my first experience using this company and I have all positive things to say. The process from calling to make an appointment to working with Steven the technician was easy, efficient and effective. Steven took the time to explain concerns and provide options without making me feel pressured. When he was done he walked me through his work and ensured everything was done to my satisfaction.

- C.H.

Your Tech Anthony was very Professional: He kept me advised what he was going to do and then completed his work efficiently. I will alway be a satisfied customer because of employees like Anthony

- GLENN DAVIS

Great Professional Organization I have utilized twice now and both times they have been efficient, timely and all around professionals. Technician Steven T. was not only professional but also communicated the issues in a clear, easily understandable way and even offered some advice on maintenance for the future etc. Great company to do business with. Joe Z.

- Joe Zingaro

Quick response, wonderful technician. Repair covered under warranty!

- Ross Gordon

The new garage door cables and sensors I had installed 14 months ago appeared to be balky and then I was unable to get the drive chain reconnected after disconnecting. Steve, the Precision technician, arrived at my home within 90 minutes of my call for help. Steve demonstrated what I was doing incorrectly with the disconnected drive chain and that problem instantly disappeared. Then the overhead door that had bounced and refused to close, again and again, quietly and quickly, closed for Steve. Could have been balky due to even a light buildup of ice/snow from recent storms, Steve said. Everything looked fine, Steve told me and should work for years. Steve's explanations and advice were priceless, but so was the service call, literally. No charge! Thank you, Steve and Precision.

- Bill

Steven did a fantastic job replacing my Lift-Master. This is the second unit he's installed for me. On time, professional, and knowledgeable. I am so happy I found this company.

- Denord Rerrie

Super easy and convenient online booking. Michael B. came right out and fixed my garage door and got it working again until my new door is installed. He was very friendly and helpful.

- Deidre Henley

Our technician was timely, professional,pleasant and truly wanted us to be happy with our purchase. It was a job well done.

- Suzanne Rubino

Absolutely stunned by how quickly, professionally and efficiently they solved my issue. I contacted them at 8:30 and they were there by 11:00 the same day. Within an hour, everything was fixed and humming. The technician Steven was kind and considerate. Recommend highly!

- Tracey McLean

Tech solved problem and I highly recommend this service

- Raymond Szymanoski

First time I had a garage door issue. Called this company and Mike was there in about one hour. Received text and calls when he would arrive. Mike was professional and gave me options of what issues had to be completed and what also could be completed. Don’t know prices of other companies but the response time and repair was excellent work

- Ken, Solvay, NY

Michael was a true professional He did a fantastic job very very pleased with him and you are lucky to have him

- David Turner

As a service provider my self . Quick fast and very friendly , service was excellent as I used this company before technician was done with an hour after he found the problem and fixed it , office staff was friendly and not trying to rush you off the phone . Could not be any happier! Thank you guys

- Jeremy Webb