Garage Door Repair in Liverpool, NY

Bill Anthes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service all around. Special shout out to Steve who did a great job.

Sandy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I googled my issue and your company came up as highly rated.With your 24 hour emergency call service (not that this was an emergency) I felt great about getting an appointment the same day.You have a professional and knowledgeable team.They took the time to explain our options with no pressure to go one way or the other.It was simple put let us look at what’s wrong first!!!!

Susan Fabian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve was on time, pleasant, efficient, and explained the process, the products, and the operation. We are pleased with the result.

Sandra Polimino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was punctual, pleasant and professional. He was able to fix my door opener competently. I am very pleased with Precision overhead garage door service. Highly recommend!!

Steve Nagy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did a fantastic job evaluating my opener motor unit and helping me choose a new one. I also ordered a new door with the benefits I wanted. Mike installed the new motor quickly. From my initial phone call to the end of the installation, every aspect was professional. I recommend this company for all your garage door needs!

Beth T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony came to my house within two hours of my initial phone call. He was able to fix my garage door enough so that I could use it temporarily until replacing it. What a relief that I could shut and lock my door!

Brent Barnard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Michael Bowles Was very knowledgeable.He explained everything in great detail.Explained what needed to be done what parts needed to be replaced and upfront costs of the installation.My garage door was rebuilt and runs perfect now.I'm very happy with the work that was done.This is the first time I've used Precision overhead door and I'm glad I did,I can see why they have had such great reviews.

Raymond Chester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was awesome and so professional.Our experience so far was great.Mike told us to call anytime with any questions or if something needs to be checked out.We’ll definitely recommend your company to neighbors,friends and family. Thanks so much for finally a wonderful experience.

GLENN DAVIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Tech Anthony was very Professional: He kept me advised what he was going to do and then completed his work efficiently. I will alway be a satisfied customer because of employees like Anthony

Joe Zingaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Professional Organization I have utilized twice now and both times they have been efficient, timely and all around professionals. Technician Steven T. was not only professional but also communicated the issues in a clear, easily understandable way and even offered some advice on maintenance for the future etc. Great company to do business with. Joe Z.

Deidre Henley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super easy and convenient online booking. Michael B. came right out and fixed my garage door and got it working again until my new door is installed. He was very friendly and helpful.

Suzanne Rubino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was timely, professional,pleasant and truly wanted us to be happy with our purchase. It was a job well done.

David Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was a true professional He did a fantastic job very very pleased with him and you are lucky to have him

Allen Wombacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Anthony was prompt in coming to my home. He took care of the problem with my broken remote contol. He is an asset to the Precision Door company and in my opinon should receive a bonus or a raise for the quality work he does. Thank You Anthony Merry Christmas

Dan Stith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

Ron Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

Cynthia Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

Dan Roark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a manual door and I needed a new lock put on and I thought it was a little expensive over $200. I just thought it was a little expensive. But on the flipside, the tech was very friendly and explained what he was going to do and was actually a lot earlier than they said that they were going to show which helped me out.

Brent Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke at 2 PM rendering my door completely closed. I called Precision and was impressed with the entire experience from the initial phone call with the woman who answered the phone to inquire about service to the completion of my repairs. The super quick response was appreciated.The tech Mike was professional, friendly and courteous, explaining all of my repair options and the total costs. Mike also explained the whole repair process along the way and encouraged me to ask any questions. I was totally pleased with the work done and Mike’s performance. I will be needing a garage door opener shortly and rest assured I will be calling Precision when it’s time to purchase. I will also be asking for Mike as the Tech again because he did such a great job with the repair.

Alif Crowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am writing to express my dissatisfaction with the recent service experience I had with your company. I was extremely disappointed with the misleading information I was given and the overall unprofessional conduct of your representative. I was told I needed services that were completely unnecessary. Rather than assisting with the simple task of resetting my passcode, your representative attempted to pressure me into purchasing a new remote control or an entirely new door system—neither of which I needed. I found this approach to be deceptive and inappropriate. Additionally, I was initially quoted $149 for the service, which I believe was excessive given the circumstances. Only after I questioned the charge was it reduced to $79, which further raised concerns about the integrity of your pricing practices. Based on this experience, I do not feel comfortable doing business with your company in the future and would not recommend your services to others. I hope you take this feedback seriously and address the professionalism and transparency of your service practices. Sincerely,

Dion Labatos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

OUTSTANDING experience, all around! Easy to book a next day appointment. The technician gave a call when they were on their way, and was very knowledgeable and thorough with explanations and the multiple portions for levels of service/product available to complete the repairs/upgrades. I know this review already sounds like an advertisement, but I sincerely am SO glad I found Precision!

Kathleen Obrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was wonderful. The service person (Brandon, I believe his name) was very timely. He was very professional. He described my options without pressure, and easily showed me the work needed. I was 100% satisfied with him and the service. I would call Precision again if needed. He gives your company a great representation.

GLENN DAVIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Steve great: Explained everything and was very caring

Marie Buczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike is a hard worker and really knows his job. Will gladly recommend precision doors since they do great work.

Charlie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Precision tech (Anthony)who did the repair and general maintenance, on my garage door, was excellent! Anthony, explained what work he's done with clarity. He suggested things what I can do to keep my door in tip-top shape!

GLENN DAVIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Joe outstanding

Terry Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredible service and quality work.

Robert Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service Cody was very professional and helpful explaining how to work my new opener. I would recommend you to anyone looking for a service.

Jarod Perkioniemi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steven was great. Very friendly and knowledgeable; explained the situation and walked me through why I was having issues, and never like I was being talked down to or sold on needing additional items or upgrades. Would definitely recommend!

John Vander Veer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve did a great job when fixing our garage door Very personable tech. I called for service about 9 am and Steve arrived at 12:30 the same day! I would definitely recommend Precision Door to friends and family