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Read what people are saying
about Precision Garage Door in:

Liverpool, NY

Precision Garage Door of Syracuse
has received 38 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Anthony was prompt in coming to my home. He took care of the problem with my broken remote contol. He is an asset to the Precision Door company and in my opinon should receive a bonus or a raise for the quality work he does. Thank You Anthony Merry Christmas

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Anthony Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

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Steven Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

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Anthony Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have a manual door and I needed a new lock put on and I thought it was a little expensive over $200. I just thought it was a little expensive. But on the flipside, the tech was very friendly and explained what he was going to do and was actually a lot earlier than they said that they were going to show which helped me out.

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Mike B Service Provided:
Garage Door Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke at 2 PM rendering my door completely closed. I called Precision and was impressed with the entire experience from the initial phone call with the woman who answered the phone to inquire about service to the completion of my repairs. The super quick response was appreciated.The tech Mike was professional, friendly and courteous, explaining all of my repair options and the total costs. Mike also explained the whole repair process along the way and encouraged me to ask any questions. I was totally pleased with the work done and Mike’s performance. I will be needing a garage door opener shortly and rest assured I will be calling Precision when it’s time to purchase. I will also be asking for Mike as the Tech again because he did such a great job with the repair.

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Mike B Service Provided:
Garage Door Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am writing to express my dissatisfaction with the recent service experience I had with your company. I was extremely disappointed with the misleading information I was given and the overall unprofessional conduct of your representative. I was told I needed services that were completely unnecessary. Rather than assisting with the simple task of resetting my passcode, your representative attempted to pressure me into purchasing a new remote control or an entirely new door system—neither of which I needed. I found this approach to be deceptive and inappropriate. Additionally, I was initially quoted $149 for the service, which I believe was excessive given the circumstances. Only after I questioned the charge was it reduced to $79, which further raised concerns about the integrity of your pricing practices. Based on this experience, I do not feel comfortable doing business with your company in the future and would not recommend your services to others. I hope you take this feedback seriously and address the professionalism and transparency of your service practices. Sincerely,

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Mike B Service Provided:
Garage Door Opener Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

OUTSTANDING experience, all around! Easy to book a next day appointment. The technician gave a call when they were on their way, and was very knowledgeable and thorough with explanations and the multiple portions for levels of service/product available to complete the repairs/upgrades. I know this review already sounds like an advertisement, but I sincerely am SO glad I found Precision!

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Steven Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was wonderful. The service person (Brandon, I believe his name) was very timely. He was very professional. He described my options without pressure, and easily showed me the work needed. I was 100% satisfied with him and the service. I would call Precision again if needed. He gives your company a great representation.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech Steve great: Explained everything and was very caring

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Steven Service Provided:
Garage Door Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike is a hard worker and really knows his job. Will gladly recommend precision doors since they do great work.

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Mike B Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision tech (Anthony)who did the repair and general maintenance, on my garage door, was excellent! Anthony, explained what work he's done with clarity. He suggested things what I can do to keep my door in tip-top shape!

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech Joe outstanding

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Joe W Service Provided:
Garage Door Repair

Manager: Joe W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Incredible service and quality work.

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Anthony Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service Cody was very professional and helpful explaining how to work my new opener. I would recommend you to anyone looking for a service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steven was great. Very friendly and knowledgeable; explained the situation and walked me through why I was having issues, and never like I was being talked down to or sold on needing additional items or upgrades. Would definitely recommend!

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve did a great job when fixing our garage door Very personable tech. I called for service about 9 am and Steve arrived at 12:30 the same day! I would definitely recommend Precision Door to friends and family

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Steven Service Provided:
Garage Door Opener Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A spring broke on my garage door. I called Precision and they sent Anthony Femano within 2 hours. Anthony looked at the door and gave me options of what could be done to fix it. He had everything on his truck and the door had all new parts and a 10 year warranty. Anthony was done within 2 hours. He was courteous, professional, efficient, friendly, and explained everything to me. A pleasure to have a company and employee for their company that knew what he was doing and helped me immediately so I could use my garage door with winter right around the corner. THANK YOU!!!! My sister had Precision fix her garage door and she highly recommended them.

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Anthony Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Time was from 2-5. Arrived at 2:05 and left at 3:15. Very polite young Man. I would recommend this company Highly. I called on a Wednesday and they were here on Thursday the next Day.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called late in the morning, and the installer, Anthony, was at my home by 4 p.m. the same day. He was extremely professional and fully explained what was needed. I had been considering installing an opener. He went over the options and said that he had all of the materials in his truck to do the installation. He did not pressure me in any way to purchase the opener. While examining my door, he recommended that the springs should be replaced, as the original springs had failed much earlier than they should have (the reason for my original call to the company). He had to correct a couple of errors that the original installer had made, which made Anthony's job somewhat more difficult. I would fully endorse Precision Garage Door for any of your garage door maintenance issues or installations.

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Anthony Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Logan was great. Explaining my options and doing the job right. Was very personable and on time. Would definitely recommend Precision for any of your garage door service.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called when our opener stopped working and was old anyway. You came same day! Replaced it right then and we were relieved our problem was eliminated expertly! The service person was friendly and competent.

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Joe W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: Joe W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saw there truck down the road from my house at another home and I have been having trouble with my garage door. So I call to get an appointment and got one promptly. The two technicians that came to my home were very polite and did an evaluation of what was going on with my door opener and rollers. They explained what was going on so I could definitely understand. They were able to do the work that evening even though it was after 5 pm. They were very respectful of my home. I was very glad I made that phone call

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Steven Service Provided:
Garage Door Opener Install

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We’re so glad we found this company to fix our issue with our garage door. They were prompt, professional and friendly. We were so happy they could fix our issue on the same day we called. Gerry was very knowledgeable, and he took time answering all of our questions. We will definitely have Gerry back and use this company again should the need arise.

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Gerry B Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Gerry B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Installing my new door was done very nicely. The tech. (Gerry) was very nice and did a excellent job. He showed me everything that I needed to know about my new door and opener. Very happy with everything from start to finish. Thank you very much

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Gerry B Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: Gerry B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerry, our technician, was so wonderful and kind. He did a great job for us and answered all our questions.

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Gerry B Service Provided:
Garage Door Opener Install

Technician: Gerry B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, Courteous and Professional. I would recommend.

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Joe W Service Provided:
Garage Door Opener Repair

Manager: Joe W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service. Technician Joe was very professional and just a nice person. He did great work!!!

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Joe W Service Provided:
Garage Door Repair

Product:
Rollers

Manager: Joe W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, tech showed up on time so very prompt and finished the job in less than an hour. My garage door is opening again! Thank you Anthony and to your tech Joe!

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Joe W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Joe W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scott was very professional. He explained our options and worked quickly and efficiently! Thanks, Carol Keser

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Service Provided:
Broken Garage Door Spring Repair

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Syracuse Area (315) 215-6648
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Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057