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Yes, thank you for your prompt same day service. Colin our technician was wonderful and corrected the low door issue. Since the cars are not in the garage until the snow flies, there is no way to know if the garage door height was always sent low or not. It is now up to the level of the door frame and my car tailgate can open completely without banging into the bottom of the raised garage door. Fingers crossed this solves the momentary issue. Great Job!!!! Dana & Constance Decker

- Dana & Connie Decker

Mike was excellent. I needed a remote and general maintenance of my garage door opener. Mike was very thorough with what was needed and did the job very quickly even though I have a drop ceiling in my garage. He managed to lubricant the rails and recommend new rollers which he showed me how poorly they were operating. He was also able to get a new remote working for me as the opener is a bit old but still working fine. I will surely call Precision when I am ready to replace it.

- Christine Hampson

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

- Dan Stith

We were very pleased with the service from Precision today. Mike was very helpful and did a great job installing the new opener and explaining the features. We appreciated the quick and professional service that Precision delivers. Thank you!-diana

- Diana

Precision had a repairman to our home within 24 hours. He was polite and explained everything to us. Would highly recommend this company.

- Anthony Lizzio

Brandon did a great job. Highly recommended

- Bennett Bouchard

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

- Dan And Barb Parkes

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

- Ron Beebe

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

- Sarah Hall

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

- Richard Keene

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

- Cynthia Daniels

Steven Thayer was very professional and pleasant and he did an awesome job, Vey pleased with his service.

- Brenda Penoyer

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

- Maggie Meier

My garage door needed repair. I called Precision. Within an hour I got a call from the technician, Anthony, that he was on his way. When he arrived he quickly assessed my problem, prepared a quote for repair, and explained everything to me. He had all the necessary parts on the truck and repaired everything. My garage door has not worked this well since I have owned this house. Anthony was polite and professional. He did a wonderful job and the price was very reasonable.

- Thomas Russell

Awesome job! Our Tech, Brandon, had to fix two large garage doors and completed the job in under 2 hours. Amazing work. I highly recommend them!

- Sr.Beth Ann of the Daughters Of St. Mary's Of Providence

Anthony Femano Met all my expectations. He is courteous, professional, and helpful. He's on time and listened to my problem, then jumped right into it and knew what had to be done. He has helped me before and works very fast to fix the problems. He makes sure everything is working perfectly before he leaves. I can't say enough about Anthony except he is Great!

- Christine Foley

After waiting 5 fruitless hours for another garage door repair service company to arrive, I was desperate to get my car out of the garage! I called Precision Garage Door Service and explained my problem. I was given a 2-6 pm window for a repair. To my surprise, he (Joe Hall) arrived by 2:30, repaired the door as well as another issue that would was soon to become a problem, and was gone in 45 minutes! Fast, informative, and efficient…... he did an outstanding job! I highly recommend the company and Mr. Hall.

- Floyd Richeson

Anthony Femano did the service on my door. Very professional and knowledgeable and he went over and above. I highly recommend the company.

- Mark Braunitzer

I had an urgent situation, they got a technician out promptly who was great, very knowledgeable, explained everything, could not have been nicer. Finished the job in the time frame he estimated. Highly recommend Ginny

- Virginia Moore

Everything was straight forward no hidden fees or surprises. Anthony came out and gave me an estimate on the job and when he left the door was fixed within an hour. Great customer service and workmanship. Thank you!

- Louis Holloway

Repairperson was professional, courteous, and knowledgeable. He explained what needed to be repaired and why and was able to do the work on the spot. Thanks for the great service!

- Karen R

Our garage done needed an adjustment. It was done perfectly. Michael was very professional and helpful.

- Mary Ann Binkowski

Awesome service, and my technician, Brandon explained everything before and after the work was completed.

- Karen Aubrey

I’m very pleased with the service I received. I needed a new track for one of the doors. The clinician was professional and dealt with the issue promptly.

- Chris Marrone

Excellent service and a true knowledge of my individual needs to make my replacement door perfect for the exact requirements.

- Stephanie Brown

They did a wonderful job

- James Trace

Anthony was very friendly and professional. Great to do business with a company that has people that arrive when they say they will and answer all my questions and concerns. Looking forward to seeing the door installed. Once again a pleasure to do business with Anthony.

- Norma Berry

Great service prompt and complete

- Dennis Matyko

Brandon was punctual, professional, and thorough. He went the extra mile to ensure I was satisfied and current with my garage door needs. There was no hard sell for an upgrade, because he determined that I honestly did not need one. Will use again when if there are any future problems or I am ready for an upgrade.

- Ralph Habib

I am happy with my choice of Precision Garage Door of Syracuse. The installer was prompt and professional. I would definitely recommend them to friends and family.

- Sid Rhyant