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about Precision Garage Door in:
Syracuse, NY
Precision Garage Door of Syracusehas received 29 reviews, averaging 4.79 Stars:
Syracuse, NY
Syracuse, NY
When my garage spring broke, Precision came through for me with same day service. I’m impressed with the professionalism of the staff. Logan was pleasant and polite, explained the quote before starting the job, fixed the door quickly and made the whole experience straightforward and easy.
- David Hawley
Syracuse, NY
Joe did a fantastic job explaining our garage door opener situation, explaining our options, prices, etc. and helping us with our selection of a new opener. My only recommendation is that during the installation Joe should have better explained how the wall switch on the inside of the garage (not the outdoor keypad) was going to be difficult and not line up like our other switch did. I am still not sure the best way to repair how messy the wall looked after the new switch was put in place. He said to "just slab some paint on the exposed spot" but that won't work. unfortunate end to what would have been a very nice job.
- Mary Fox
Syracuse, NY
As told, we received a call ahead of arrival & service was provided by ‘Carter’ who was very efficient, professional & did a very good job.
- Theodore Phillips
Syracuse, NY
Saw the advertisement on TV. My LiftMaster Garage door opener was acting up. Called early morning and scheduled a same day appointment. The guy introduced himself, asked what was going on, evaluated our setup, walked us through the options and provided a solution. Great services, friendly, professional and trustworthy.
- Tom Rosa
Syracuse, NY
Prompt service, pleasant and helpful staff. Appropriate recommendations on what was the best product for my needs. I would work with this company again.
- Susan Bland-Medicis
Syracuse, NY
Fantastic, professional service. Chat technician very helpful Service technician, Mike, extremely knowledgeable Very helpful Highly recommend A+++
- John Friedman
Syracuse, NY
My technician, Joe, was experience courteous and professional. He assess what was wrong, gave me options on pricing and explained the difference. Precision was very quick in their response to my need, just 3 after Christmas and one after the spring broke. Cost was a little high compare to 8 years ago. I would recommend Precision to my friends.
- Darris Williams
Syracuse, NY
Gerry and Carter came out to repair our garage door. They were prompt, courteous, thorough and repaired our door on the same day that we contacted Precision. We were very pleased with the excellent service they provided!
- Maureen
Syracuse, NY
The garage door purchased through Precision looks fantastic- 100% improvement over the old wood door. The installation crew led by Gerry took the time to fit the door perfectly, Gerry called to make sure the window section was where I wanted it to be, and everything was cleaned up before they left. Highly recommend.
- Kelly Cullen
Syracuse, NY
Precision was a name I knew. They came on time, finished in a reasonable time, and did excellent work. Price was what I expected and fair. This you expect from a service call. The additional feeling of a good employee, Scott, that took time to explain every thing before he started, and then again to make sure I was happy.
- Alex Turkett
Syracuse, NY
fast response, and great service. tech was polite and knowledgeable. would recommend them.
- Joe P.
Product:
Syracuse, NY
Joe W. did an outstanding job! He had a clear understanding of my unique need and addressed my garage door situation in a professional and timely manner. I appreciate his communication with appointment times and he arrived as scheduled. Thank you so much, Joe!
- Betsy Kennedy
Syracuse, NY
What a positive experience it was to get our garage door opener replaced and have an estimate completed for a new garage door. Scott was a pleasure to work with his calm demeanor professional attitude and knowledge of the job we were very pleased with Precision Door and would not hesitate to do business again with them. Keep up the excellent work.
- Cindy Todeschini
Product:
Syracuse, NY
Joe was courteous and professional. He was in and out quickly and did a great job. I would recommend these people over any other. It was such a pleasure. George Presby
- George Presby
Syracuse, NY
From my phone call on I knew I made the right choice. The customer service rep (who actually answered the phone) listened to my problem (heavy old garage door with broken cables and a husband in a wheelchair whose ramp was in the garage). Joe came the next morning, promptly repaired it and when I inquired about replacing the door he did a great job of explaining my options. Including no charge for the service call and if the door should need repair again before the replacement arrives, its covered. Joe was.very helpful with ordering the replacement and I feel its a good value.
- Karen Ladd
Syracuse, NY
Quick, same day service. Knowledgeable and courteous professional named Scott assessed situation, fixed it, and gave advice to avoid the problem in the future.
- Stephen Connors
Syracuse, NY
The tech was very well skilled and took care of any question we had at the time, covering with enough details on his answers. We are very happy with the service and also with the easy online billing and invoicing, where an email is sent with those.
- Maria Montanez
Syracuse, NY
Your employee Scott was very polite and explained to me, a new widow, the options that I may have depending on what he finds once he opens the back of the electronic system. I am so glad I called your company since Scott put mi mind at ease by fixing the unit and saving me money from purchasing a new one. Congratulations for having service people of the quality of Scott.
- Maria Lourdes Fallace
Syracuse, NY
Scott was here less than 20 minutes and charged me $145.00 dollars for doing absolutely NOTHING!!! My garage door is in the same condition that it was before he came. I am not Satisfied! Right now I am also making a complaint to the BBB. BTW Scott asked me if he could put my initials on his computer and I said NO! When he asked me why I told him that I am not Satisfied with him for doing nothing.
- Evelyn Kinsey
Syracuse, NY
Very efficient answering our call. Appointment was scheduled and the technician showed up on time and fixed our problem. I highly recommend Precision and will definitely use them in the future.
- Dan Seeley
Syracuse, NY
Overhead Door opener replacement... Scott was Great! He was early, and took time to explain what he would do, and then what he did once finished. Customer service from point of call to end of installation, Precision was spot on!!
- Pamela Beaudin
Product:
Syracuse, NY
Scott showed up on time full of info on exactly what I needed to do my job more efficiently and any man that can help me make money deserves a bonus. Thanks dude!!!
- Frank Huddlesworth
Product:
Syracuse, NY
After 17 years my old garage door opener needed to be replaced. That night I searched the web for a reputable company & discovered Precision Overhead Garage Door Service. The next morning I called for an appointment & within 2 hours the tech was at my house to assess my current system. He was extremely patient, informative & did not pressure me into anything more than I needed. I have nothing but praise for the tech, the service rendered & the convenience & quietness of my new garage door opener. I would highly recommend this company for someone in need of a new garage door system.
- Debbie Bradley
Service Provided:
Product:
Technician: Joe W
Syracuse, NY
I am thrilled with the looks of my new door! Color is a perfect match with the trim on my house. Kudos to Michael Holbok who sold and installed the door. He is professional and helpful in every way. I look forward to many years of good service.
- Donna Miller
Syracuse, NY
I had called Overhead Doors to come repair a broken spring on an opener that had been installed by Overhead Doors about a year and 1/2 ago. I actually spoke with an Overhead Doors service representative who said that I would receive a call back the following week to set up an appt. date and time for the repair. 3 weeks went by. I never heard from them again. I decided to try another garage door place. I called Precision on a Sunday afternoon and spoke with a very pleasant representative who set me up with an appt. for the following Thursday. Michael Holbok came and quickly replaced the broken spring. While he was here I asked him if Precision replaced garage doors. When I found out that they did I ordered new garage doors. Within a few weeks the doors were in and Michael Holbok returned and installed them. We love our new doors and love Michael. He is so friendly, very personable and highly skilled at his job. I'm very pleased that I called Precision !!!!!! I highly recommend Precision Garage Doors for all of your garage door needs !!!!!
- Kathy Fancher
Syracuse, NY
I want to let you know that we very much appreciate the prompt service we received from your company. Our garage door opener was “destroyed “ by a power surge after power was restored by National Grid. Mike explained to us what needed to be done, how it will be done and the charge for the replacement. He was friendly, courteous and efficient. Great service, k&j
- John S
Syracuse, NY
It is comforting to know that this local business delivers the service they advertise and go above expectations. The staff are fantastic.
- Michelle Mathews-Rogers
Syracuse, NY
Collin was very helpful and courteous! Explained everything to a tee.I'm impressed with how quick he came after my call to you.Showed me everything that needed to be fixed,and when he was done went over everything that he did! Very informative and kind to take so much time to tell me everything!! The garage door works like a charm,and I know who I definitely will call and also recommend to friends and family,with garage door problems!!!!!Thank you!!
- Sandra Stark
(315) 215-6648
(315) 215-6648(315) 227-2908
(315) 227-2908(315) 236-9980
(315) 236-9980(315) 216-7449
(315) 216-7449(315) 257-6930
(315) 257-6930(607) 225-8880
(607) 225-8880(315) 239-4566
(315) 239-4566(315) 217-5218
(315) 217-5218Office: (315) 888-5899
10 Adler Dr
Suite 112
East Syracuse, NY 13057
Incredibly quick response ! Within 15 minutes of calling, I had an appointment confirmation and Anthony and Steve were on their way. They were both personable and knowledgable, and had our door up and running in short order. In fact, our 23 year old garage door has served us well, but the time has come, and we ordered an upgrade on the spot. I hope to see both Anthony and Steve for my new installation. Easy choice to use these folks in the future ...
- Mike Alberts