WITH 182 REVIEWS
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Average: 4.63 stars
Scott F's Bio:
New Hartford, NY
Precision Door representative Scott makes us glad we chose this business. We moved here recently, and knew nothing about garage doors and who can service them. Scott is always more than prompt, kind, thorough, and explains whatever predicament we have found ourselves in. He is able to correct the issues and tells us the how and why. We are always glad to see him (even though that means we need garage door service). Thank you!
- The Gulf
New York Mills, NY
Precision installed my garage door openers october 15 last year. The last couple days of october this year one of the doors did not close. Precision promptly scheduled a apointment for me. Scott thd technician discovered the sensor lights at the base of the doors were not working. He replaced them, also readjusted the spring tension to the perfect setting. He also did not charge me. He said I had a 5 year warrenty on last years installation. I was completely satisfied.
- Donald Hebert
Precision was a name I knew. They came on time, finished in a reasonable time, and did excellent work. Price was what I expected and fair. This you expect from a service call. The additional feeling of a good employee, Scott, that took time to explain every thing before he started, and then again to make sure I was happy.
- Alex Turkett
One of Our problems wasn’t addressed. The doors are squealing so the tech recommended replacing the rollers. The squealing is loud and just as persistent as before the new rollers.
- Nora Jansen
North Syracuse, NY
Very nice service man - fabulous job - good price
- Jennifer Boughton
West Winfield, NY
I called Precision and within 2 hours Scott was at our door. He was very friendly and very knowledgeable. He took his time and operated the door several times and then told us exactly what needed to be done. We agreed and within an hour he had our door working perfectly. It was a pleasure working with Scott.
- Harvey Hunter
Scott our tech was great. He was very friendly, knowledgeable, and helpful. He did not come with an agenda and did not attempt to push me into buying anything. In fact said we could get by for a while with a tune up. We did end up buying a new opener and our old door works great. Oh and Frank was a pleasure to meet also.
- Hope Santamore
fast response, and great service. tech was polite and knowledgeable. would recommend them.
- Joe P.
I would recommend this company to everyone. Scott was my representative and just great. He was very patient to explained everything to me and listened to my concerns. He told me what I needed to fix the problem and was clear what they had to offer if I wanted more. Very informative and kind. Went above and beyond explaining things when I asked questions. Five stars!
- Mary A
What a positive experience it was to get our garage door opener replaced and have an estimate completed for a new garage door. Scott was a pleasure to work with his calm demeanor professional attitude and knowledge of the job we were very pleased with Precision Door and would not hesitate to do business again with them. Keep up the excellent work.
- Cindy Todeschini
Scott was professional, knowledgeable, and very helpful. Great customer service, I would definitely recommend him to others!
- Michael Kuczynski
Old Forge, NY
Scott Fowler was very professional and great to work with.
- Bill Jarvi
Scott arrived at the exact time of the appointment, gave me my options and got straight to work…he fixed my door, programmed a new universal remote for my second door and all was done in under an hour…he was competent, professional and very engaging. I would never hesitate to call Precision for any needs in the future! Great job!
- Betsy Mondrick
Quick, same day service. Knowledgeable and courteous professional named Scott assessed situation, fixed it, and gave advice to avoid the problem in the future.
- Stephen Connors
Scott was very professional. He explained our options and worked quickly and efficiently! Thanks, Carol Keser
- Christopher Keser
I called Precision Door to fix my Garage Door. I called them because their web site clearly indicated that they did service work. One of the steel cables snapped and lifting the door manually was a real pain. I called on a tuesday and their service technician Scott was at my house the next afternoon as scheduled. He explained everything is very clear details as what were my options and the associated costs. We agreed on what I wanted done. He had all of the parts in his truck and completed the entire job quickly. Exactly what I was looking for. Knowledgeable, prepared and completed as agreed upon. I'm sure when I decide to upgrade I'll give them the first call.
- Tom D,
After breaking an extension spring last night, I called this morning and had a technician on-site within hours. The woman who dispatched my call was wonderful, thorough, and professional. The technician was phenomenal. Scott explained what needed to be done thoroughly and worked fast to replace the necessary parts, no upselling, no b.s. I highly recommend Precision Overhead Garage Door.
- Jonathan Crandall
Scott provided very professional and speedy service. The spring and garage door opener were replaced and we would recommend Precision to our friends and family.
- Deb Cortese
Scott was great! He explained all my options but was not pushy in any way. Great experience. Highly recommend.
- Chris Messina
Your employee Scott was very polite and explained to me, a new widow, the options that I may have depending on what he finds once he opens the back of the electronic system. I am so glad I called your company since Scott put mi mind at ease by fixing the unit and saving me money from purchasing a new one. Congratulations for having service people of the quality of Scott.
- Maria Lourdes Fallace
Excellent and timely service. Torsion spring snapped over the weekend, phone was answered immediately at 7pm, service was scheduled for between 2-4pm Monday. Scott arrived by 215pm and was finished in under an hour. Door working perfectly. Thank you.
- William Burton
Scott was here less than 20 minutes and charged me $145.00 dollars for doing absolutely NOTHING!!! My garage door is in the same condition that it was before he came. I am not Satisfied! Right now I am also making a complaint to the BBB. BTW Scott asked me if he could put my initials on his computer and I said NO! When he asked me why I told him that I am not Satisfied with him for doing nothing.
- Evelyn Kinsey
Sylvan Beach, NY
Prices are too high.
- Joe Benedict
Yesterday, Scott came to repair my garage door. It was one of the worse weather days we have had, cold,windy, and snow. He came was very positive, gave me his recommendations, finished the job and explained what he did, and cleaned up . I found him to be helpful, honest, and professional. I would definitely use Precision again and request Scott.
- Mary Haley
Scott F. was prompt, knowledgeable, and professional. And when I had an issue a week later, he came out that same day and took care of it. I recommend highly this company, at least the in Utica area!
- Daniel Burgess
I would highly recommend this company. My garage door broke the other day so I look on the Internet inside precisions ad. I called and they were ready to send somebody down that day. It was late so they send somebody the first thing the next day. Scott was very professional. he called and let me know when he would be there. he went over all that was wrong and what it would take to fix it. He gave me the estimated price which was very fair. Then he said he could begin working on it right then and there. In under 2 hours it was finished and working great! Scott even shoveled my steps in the front of the garage. I would have no trouble recommending them to anyone. My neighbor came over later and ask her I found anyone who could fix it. I told her it was already done. she was amazed! Thanks precision. great job.
- Colleen Griffith
Arrived on time, got the job done
- Jo Francis
Scott is a super nice guy. Got back to us very quickly and arrived on time. Took care of our problem asap. Highly recommend him. Art and Sandy
I experienced a significant garage door difficulty this past Saturday evening. I contacted the Precision Overhead Garage Door Service helpline and was in immediate contact with a live person. A service appointment was promptly scheduled for the following Monday. The service technician, Scott, arrived precisely at the scheduled time and was both professional and courteous. He quickly assessed my garage door needs and explained the necessary repairs in an understandable manner as well as the cost involved. More importantly, he also explained why I would not need more expensive services. Scott completed the job promptly and subsequently explained the work in detail. I was quite pleased with both the job outcome as well as the price. I rarely provide feedback in this manner. However, I feel the quality of work warranted such a response. I highly recommend Precision Overhead Garage Door Service for any of your garage door needs.
- Tom Higgins
Overhead Door opener replacement... Scott was Great! He was early, and took time to explain what he would do, and then what he did once finished. Customer service from point of call to end of installation, Precision was spot on!!
- Pamela Beaudin