WITH 274 REVIEWS
To view local phone numbers
Average: 4.88 stars
Logan has lived in the Syracuse area his entire life. He has over 10 years experience as a mechanic and has transferred that knowledge into repairing overhead doors. Logan lives with his girlfriend and has a passion for cars.
Very professional company from answering the first phone call making the appointment right thru the service. I was happy that I could call for an appointment after hours. The person was very thorough and set me up with an appointment the next day. I received both a confirmation email and text message. In the morning I received an email that the tech was on his way and it also included a picture of him...nice touch doing that! Logan was our tech and he was very professional. We trusted him with fixing our problem. The door works great now. I highly recommend Precision Door Company!
Your representative, Logan Cottrell, was above and beyond "courteous and professional." He very skillfully sized up our situation, then proceeded to give us the best possible estimate to meet our current needs.
We needed a repair for our overhead door in order to continue to get in and our of our garage. We contacted Precision, whom we had used previously. They came the same day and repaired the track that had rusted through. The technician was quick, fixed the problem correctly, and was friendly, respectful and explained what the problem was, what needed to be done, and told us the cost up front. Will call again if we need to, a positive experience.
- Thomas Springer
I called Monday early afternoon, and Logan was in my driveway just after 6. He recognized that it wasn't a major repair needed. Our door came down on our car and bent the arm on our lift, making it inoperable. And since he noticed our door and opener were only a couple years old, he was able to fix it with a new arm, instead of trying to sell me a new door and opener. The whole process was smooth and the charge for the labor was very fair. Logan was friendly, transparent, and knew what to do. If and when I need a door or service, I'll definitely call again.
- Michael Basilone
My technician was Logan. He was on time and explained multiple available options to address my garage door issues. My door functions better now than it ever has and I am very pleased with Logan and Precision Door Services. I would recommend them to anyone.
- Mark Crisafulli
New Hartford, NY
We used your service a couple of years ago and were satisfied with the service provided at that time.
- Gail Baldwin
We are very pleased with our recent experience with Precision Overhead Garage Door Service. We were able to schedule a service call at MY convenience and the communication regarding the window of time was clearly relayed to us. Also, a text was sent when they were on their way. The technician was very professional and knowledgeable regarding our spring repair and provided us with options. He performed the repair in a timely manner and was pleasant to deal with. We will definitely use Precision again for any future issues with our overhead garage door.
- Debbie McGee
Excellent trustworthy service - Logan was great! Will certainly come back for our new door.
Time was from 2-5. Arrived at 2:05 and left at 3:15. Very polite young Man. I would recommend this company Highly. I called on a Wednesday and they were here on Thursday the next Day.
- Patricia Dix
Logan was prompt and professional. Repair was done quickly. Would recommend.
- Jean Brooks
Logan was our tech and did a great job. He was thorough with explaining the options and patient with questions. We appreciate the timely manner in which our door hardware was repaired.
- Noelle Raymond
Logan was great. Explaining my options and doing the job right. Was very personable and on time. Would definitely recommend Precision for any of your garage door service.
- Pete Saule
Precision is our go-to repair service for all of our garage door maintenance. We've used them 3 times for routine maintenance and a recent repair, and the excellent service remains consistent. You don't have to wait a week for a service call and pricing is quite reasonable. Their techs have always arrived on the scheduled time, are they're courteous and respectful of property. Best of all, they're equipped with the necessary knowledge and tools to get the job done right.
- Robert Hicks
The rep was very professional and very well informed and repair the problem within minutes. Would recommend Precision Door service to anyone.
- Paul Tryon
Installer was quick to install the garage door opener. The only thing he did incorrect is not see the pre-wired garage for the door opener.
- Dennis Rounsaville
Great service, Logan was my technician he explained my options and performed the service I choose in a timely manner. Would definitely use Precision again. Thanks Logan!
- Wayne Schumaker
Excellent job completed by Precision Garage Door service. Logan showed up on time and was very professional and knew exactly what he was doing. He replaced all appropriately needed parts and was in and out in a couple of hours. He has saved me trips to the chiropractor. The garage door now works as it should and is quieter due to the new plastic wheels. Thanks so much for the quality service.
- Timothy Maloney
Called at 4 and Logan was here by 445. He was very helpful and knowledgeable. He took the time to talk to me about the best options for me.
- Erica Stetson
Very happy with the job done and the technician Logan Cottrell. He knew what he was doing and was very pleasant. He explained everything to me. He showed up on time and worked on the door. I purchased a remote and he programed it for me. Overall, he did a great job. I will tell people about how pleased I am with the service and repair job done. I am the tenant; Keith Harden is the property owner. Sincerely, Cheryl A. Kenyon Morgan
- Keith Harden
The tech was great.He was early actually,which is good,he was friendly and knowledgeable and efficient.I would recommend precision to anyone.
- Laurie Pierce
When my garage spring broke, Precision came through for me with same day service. I’m impressed with the professionalism of the staff. Logan was pleasant and polite, explained the quote before starting the job, fixed the door quickly and made the whole experience straightforward and easy.
- David Hawley
Logan did a GREAT job on putting in my new opener. He was very friendly, professional, and worked very quickly with no mess. He took the time to explain everything. Price was fair too!! I have a small rattle in the chain, but Logan said to wait and see if it clears up, No biggie!! Glad I found you. Larry Fontana
- Larry Fontana
Great service!!! Same day as promised. The service provider was polite and extremely knowledgeable. He fixed the issue very quickly.
- Christine Button
Technician was on time and very polite. We discussed alternatives to remedy my situation. I found him knowledgeable and helpful at suggesting solutions. The work was done well. I was very happy with my decision to go to Precision Overhead Garage Door Service.
- Tom Kutzer