I called Precision Overhead Door Customer service they showed up within a few hours from calling . Steven was my tech I told him what was going on he assessed the situation and took care of it in a timely fashion . I highly recommend this company and would continue to use them in the future .

- Jessie Orlando

Very courteous person who answered the phone. Technician Brandon texted that he could come early ….I said yes ! Making appts. On the Website was easy. Good system! I would definitely recommend Precision to my friends.

- Marti Vasiliades

I was a previous customer a couple of years ago and purchased new garage doors. I called for service and Precision was able to accommodate me a day later. The technician was prompt, friendly, and efficient! Thank you for your service!

- Marcella Baxter

Wow. What an awesome experience. They actually DO repairs, not just push a sale. The website is clear, their chat works great, appointment was fast, tech was amazing on estimate clarity, work scheduled fast, and executed Job with precision attentiveness and within estimate. Respectfully of property. Best contractor experience in Syracuse for years. Thank you

- Michele H

Replaced an obsolete 20 year old system with state of the art, smart, quiet and smooth opener with associated hardware. All in under two hours!! Friendly talented installer who explained everything clearly and step by step. Very satisfied, would reccommend to friends.

- Howard Schler

Professional, very knowledgeable. Our door was not staying up without a prop. After a couple of cable adjustments we're good. Thanks.

- John Newsom

Overall great experience with Precision garage door service. Technician Brandon McWayne was very knowledgable and informative. He did a great job replacing broken spring and suggesting we do the gold package because we use the door so often. All parts replaced lubricated and tested. He went over exactly what was done at the end of process. Very satisfied with service provided and i would recommend Precision to anyone who needs a repair. D.Adams

- D. Adams

My wife and I had Stephen Thayer from Precision Garage Door Service work on our doors and he was fantastic! He called giving us an arrival time, he was on time and did excellent work. He explained all the options for he repairs along with the different quotes. He worked quickly and when he was finished our garage doors were functioning perfectly! We'll be calling Precision and asking for Stephen again for garage door repair.

- Leonard Longo

Our old opener, installed by me, failed on Thursday afternoon, and Precision was on site first thing Friday morning to install a new opener. They worked with me to understand our needs for wall mounts and external keypads. Very fast, courteous, competent, and trustworthy services!

- Ted Endreny

Excellent service on all counts!!! Technician Steve Thayer was courteous, professional & thorough. Steve walked me through the operation & mechanics of my newly installed garage door opener. Strongly endorse & recommend Precision Overhead Garage Door Service.

- Edward Brooks

Brandon was the tech that provided services for me. He arrived on time, was very courteous, professional, efficient and skilled in his craft. He explained all options, functions and details as I requested, and with kind personality and patience. All materials were with him. I felt very confident with the job, as he did, also. He paid attention to detail and to checking/rechecking the job. He took care of 4 doors. All was working better than ever when he finished. I am grateful for the complete service provided, including the follow-up. More services/companies should be like this one. I will be sharing my experience with others. Thank you.

- Donna C

Professional work. Highly recommended. Good job Brandon. Thanks!

- Gerardo Clerigo

We had Precision Door Service install a door opener last year and were very pleased with the service. We misplaced or lost the remote receivers and needed them to be replaced. We also wanted the opener checked as door appeared a little noisy. Michael Bowles did an excellent job, resetting the codes, etc. The quick response was awesome. The office quickly located and confirmed our information. An appointment was immediately scheduled. Definitely five stars!!!

- Michael Schmidt

Perfect service, on time friendly servicemanExplained everything he was going to do. A real asset to the company!!

- John Morrow

Our technician, Michael Bowles was great ! Fast service and courteous!

- Chris and Julie Godfrey

So glad to have called Precision again after using their services years ago. Anthony went right to work and had it fixed within 45 minutes. He explained everything he did and was very respectful and personable. Great service and very affordable. Will definitely call them again if needed. Five Stars Plus!

- Mary Atkinson

Mike did a fantastic job evaluating my opener motor unit and helping me choose a new one. I also ordered a new door with the benefits I wanted. Mike installed the new motor quickly. From my initial phone call to the end of the installation, every aspect was professional. I recommend this company for all your garage door needs!

- Steve Nagy

On time , friendly and professional, highly recommend them

- Rubina Khatoon

Anthony Fermano showed up 3 hours after I called today and was wonderful providing door information and quote. (Overhead door was 2 weeks out before they could make it) In addition, my door was stuck and not working at all manually, and he said, "We cant have that" and proceeded to put things back in order and working before he knew whether I would buy a door or not. What great service! I did buy my 2 doors from him right there and then.

- Gwen Mannion

Anthony came to my house within two hours of my initial phone call. He was able to fix my garage door enough so that I could use it temporarily until replacing it. What a relief that I could shut and lock my door!

- Beth T

Last night the spring broke on our garage door. I did a google search and selected Precision Door because I could schedule an online appointment. By 8:00am this morning, I had received a call from the technician, Mike, letting me know he was on his way. He assessed the door and discussed options. We made our selection and he got to work. As he worked, he found other parts that were damaged and needed replacing. All of this work was done for the agreed price without and additional increase. Mike was very professional and completed the entire job in less than two hours. We are very pleased with the excellent and rapid service we received and would not hesitate to recommend them. Thank you, Mike!

- Kimberly Kennedy

Our Tech Steve was super friendly and super profesional! Very knowledgeable about our issue.

- Al Hare

A company that actually responds promptly and communicates well through the appointment process. Steven Thayer is a first-class person and technician. You may pay a bit more for Precision's service and products, but you get exactly what you pay for and that's uncommon in this day and age. Incredibly easy to work with and trust.

- Denny Giantomasi

I called on a Sunday afternoon and they were at my house Monday morning. Replaced my springs and rollers, my garage door has never worked as well as it does now. I recommend them.

- Lyle Baxter`

The technician Michael Bowles Was very knowledgeable.He explained everything in great detail.Explained what needed to be done what parts needed to be replaced and upfront costs of the installation.My garage door was rebuilt and runs perfect now.I'm very happy with the work that was done.This is the first time I've used Precision overhead door and I'm glad I did,I can see why they have had such great reviews.

- Brent Barnard

Tony was terrific and did a super job on replacing my two garage door openers. Efficient and everything was perfect! Thank you!!

- Kathleen Gorman

Mike was awesome and so professional.Our experience so far was great.Mike told us to call anytime with any questions or if something needs to be checked out.We’ll definitely recommend your company to neighbors,friends and family. Thanks so much for finally a wonderful experience.

- Raymond Chester

Excellent service, prompt and professional. Told me what was wrong/ broke - gave me options without pressure. Answered all questions.

- Christine

We had a power outage yesterday and my garage door would only close halfway. Stephen came the same day and had me going in 5 minutes! GEAT JOB! I would recommend these folks to anyone! THANKS

- Rich Davis

James Gowans technician did an amazing job!!!! Prompt, timely response very helpful and happy with his service and work… Precision Doors excellent customer service!!!!!!

- Steve Barone