Read what people are saying
about Precision Garage Door

Anthony Femano provided outstanding service and helped me with a temporary fix to my problem. If I decide to order a new garage door system I will definitely use your company as a direct result of his service, problem solving skills and personal/professional demeanor.. Thank you.

- David DiMaggio

This is the second time I have used Precision and as the first time I have no regrets. The office scheduler was great and considerate. The technician was on time and called as they said he would about 30 minutes from my location. The Tech was above greatness as he was very polite, listened to what and how the problem came about and got right after the work scope. Cant say enough and will continue to use you guys!!! Thx for the customer care!

- Robert McCrobie

The spring on my garage door broke Steve of precision garage door service came over at 9 o’clock in the morning and told me exactly what the problem was and fix it in about 20 minutes explained everything to me was very polite and knew what he was doing. Would recommend precision garage door opener service. They did a great job. Thank John C

- John Cavelli

Tank you for the quick response and repair. Your technician was excellent and personable.

- James Cullinan

I have a manual door and I needed a new lock put on and I thought it was a little expensive over $200. I just thought it was a little expensive. But on the flipside, the tech was very friendly and explained what he was going to do and was actually a lot earlier than they said that they were going to show which helped me out.

- Dan Roark

My garage door spring broke at 2 PM rendering my door completely closed. I called Precision and was impressed with the entire experience from the initial phone call with the woman who answered the phone to inquire about service to the completion of my repairs. The super quick response was appreciated.The tech Mike was professional, friendly and courteous, explaining all of my repair options and the total costs. Mike also explained the whole repair process along the way and encouraged me to ask any questions. I was totally pleased with the work done and Mike’s performance. I will be needing a garage door opener shortly and rest assured I will be calling Precision when it’s time to purchase. I will also be asking for Mike as the Tech again because he did such a great job with the repair.

- Brent Harris

I am writing to express my dissatisfaction with the recent service experience I had with your company. I was extremely disappointed with the misleading information I was given and the overall unprofessional conduct of your representative. I was told I needed services that were completely unnecessary. Rather than assisting with the simple task of resetting my passcode, your representative attempted to pressure me into purchasing a new remote control or an entirely new door system—neither of which I needed. I found this approach to be deceptive and inappropriate. Additionally, I was initially quoted $149 for the service, which I believe was excessive given the circumstances. Only after I questioned the charge was it reduced to $79, which further raised concerns about the integrity of your pricing practices. Based on this experience, I do not feel comfortable doing business with your company in the future and would not recommend your services to others. I hope you take this feedback seriously and address the professionalism and transparency of your service practices. Sincerely,

- Alif Crowley

Anthony Femano took care of the issue it being the door would not close. Very friendly kind informative. This is the second time I’ve needed my door looked at 2 very different issues and I wouldn’t hesitate to recommend Precision Door. They are excellent!!!

- Sharon Young

Brandon was a pleasure to work with and offered the best and most cost effective solution for my garage door. Highly recommended.

- Bill Collins

Highly recommend. Quick and friendly service with a knowledgeable technician.

- Peter Crossett

Anthony was wonderful. He fixed our garage door promptly with reasonable price. He was so friendly and nice. Fully satisfied so I highly recommend this company!

- Kobe

I found Precision Garage Door to be very responsive. My door was hanging up on the opener arm and it was realigned and now works better than it ever has. Not an easy job but done quickly and professionally.

- John Martin

Even on the afternoon of 7/3 Anthony was here. He was very honest with me. He was recommended to me by my neighbor. Another neighbor came over so I recommended him to Anthony. When I need a new garage door, I will call on Precision again.

- Marilyn C.

On time and thorough job.I would recommend him ,thank you , great job

- Joseph Castellino

Precision Garage Service knocked it out of the park. I chose this company based on a review by someone I know. Brandon called to ask if he could come earlier than scheduled appt. He gave me anticipated eta and showed up as he said. There is something to be said when the service provider introduces himself, maintains eye contact, smiles and shakes your hand. Everything was explained well in advance and when job was completed, Brandon reviewed what was accomplished. There was no high pressure "upsell". It was nice to receive a prompt email thanking me for my business along with an attached invoice and guarantee. Again, pleased with professionalism and service provided.

- Karen Green Hoyt

Very pleased of the response time of arriving after I called. The service rep Mike explained everything that needed to be done and made sure that after that he answered any questions we had.Mike was courteous and new exactly what needed to be done and took care of it. Also I was very pleased with the cost to do the job and would definity refer Precision to any body needy this type of replacement or repair!

- Tom Shofkom

This was our first experience with Precision Door and it was very good. Michael arrived on time and was very friendly and knowledgeable. He explained everything in detail and advised us of what the best solution would be. He came back the next morning and installed two new motors with sensors, remotes, and keypads in record time. He answered all our questions. The price was very reasonable. We are completely satisfied with the job done and would recommend Michael to anyone who needs repairs on their overhead doors.

- Barbara Shelanskey

the work was very professionally done...

- Diane Miron

The technician Michael that repaired our garage door was very knowledgeable and professional very nice person . He repaired our garage door he could not reset the opener because our power was out because of the storm he explained to me how to reset it when power came back on. Michael left I called your company back to see if Michael was still in our area because our power came on the nice lady at your business said give me a moment she came back on the phone and said Michael could come back and reset the opener he came back in like 10 minutes reset our opener. Great customer services . If I had check you web site I would have asked for a senior discount and I missed out on a 15.00 coupon

- Michael Tedesco

Chris, Steve our installer was courteous, thorough, efficient, and able to complete the job the same day! The door repairs and the garage door opener all work great! Thank you Steve!

- Chris Brown

OUTSTANDING experience, all around! Easy to book a next day appointment. The technician gave a call when they were on their way, and was very knowledgeable and thorough with explanations and the multiple portions for levels of service/product available to complete the repairs/upgrades. I know this review already sounds like an advertisement, but I sincerely am SO glad I found Precision!

- Dion Labatos

Brandon was courteous and non pressuring. Told me clearly what was wrong and showed that to me. Answered all my questions and left me his business card in case I needed to ask anything else. Could not be more pleased

- David Cannucciari

I am a new home owner by inheritance. The garage doors are the original doors and are over 50 years old. It was tired and the springs broke and the cables were worn out. I called Precision because of the wonderful reviews in the Rome area on the website. I was very surprised from the first call, follow up communications, to the technician, as to how professional and efficient everyone was. Michael was so friendly and did the job quickly and efficiently. I will recommend Precision Doors to everyone. Thank you so much.

- Yvette Bilton-Rogers

Professional job done promptly.

- Carol Merritt

Quick turnaround and great customer service and repair. Thanks Mike!

- Margret Accas

We can’t say enough about our positive experience with Precision Door and our technician Steven T. We called yesterday afternoon about a repair, the appt was made for today between 8 and 10. The technician called first, was right on time and was courteous and knowledgeable throughout (a rare thing these days). After 30 years, we are due for 3 new garage doors so he walked my wife and I through the many different options, discussed our needs, provided suggestions and savings opportunities and we made the order. The company policy is repair is free if order within 30 days so no charge today to get us back in business. We look forward to writing another good review when our new doors and operators are installed soon.

- Tom Paeno

Brandon was extremely knowledgeable, friendly, and thorough. He was a pleasure to work with.

- Neil Gold

Your rep Anthony was a pleasure and very helpful in determining our needs. Can’t wait for to installation!

- Lorraine bara

The service was wonderful. The service person (Brandon, I believe his name) was very timely. He was very professional. He described my options without pressure, and easily showed me the work needed. I was 100% satisfied with him and the service. I would call Precision again if needed. He gives your company a great representation.

- Kathleen Obrien

The technitions were very friendly and did an outstanding job. Even when a problem arose after the day after installation they came back assesed the problem and fixed it quickly.I have a five year warrenty and I am sure they will honor it. All in all I am pleased with this new very quiet door assembly.

- George C Davis Jr