Read what people are saying
about Precision Garage Door

Our experience with Precision Garage Door exceeded expectations! Our technician- Steven Thayer- was prompt, courteous, and professional. He arrived on time, quickly identified the problem, explained clearly what he recommended, and then proceeded to fix the issue. We highly recommend this company and will use them again in the future if the need arises. Thank you Steven! Sincerely, Lee and Frank Ernenwein

- Frank Ernenwein

Yes, thank you for your prompt same day service. Colin our technician was wonderful and corrected the low door issue. Since the cars are not in the garage until the snow flies, there is no way to know if the garage door height was always sent low or not. It is now up to the level of the door frame and my car tailgate can open completely without banging into the bottom of the raised garage door. Fingers crossed this solves the momentary issue. Great Job!!!! Dana & Constance Decker

- Dana & Connie Decker

Mike was excellent. I needed a remote and general maintenance of my garage door opener. Mike was very thorough with what was needed and did the job very quickly even though I have a drop ceiling in my garage. He managed to lubricant the rails and recommend new rollers which he showed me how poorly they were operating. He was also able to get a new remote working for me as the opener is a bit old but still working fine. I will surely call Precision when I am ready to replace it.

- Christine Hampson

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

- Dan Stith

We were very pleased with the service from Precision today. Mike was very helpful and did a great job installing the new opener and explaining the features. We appreciated the quick and professional service that Precision delivers. Thank you!-diana

- Diana

Precision had a repairman to our home within 24 hours. He was polite and explained everything to us. Would highly recommend this company.

- Anthony Lizzio

Brandon did a great job. Highly recommended

- Bennett Bouchard

Unbelievable, Michael showed up early and we discussed the problem with the door. We were given an estimate and I thought that they would be back later for the installation. Surprise surprise. All the parts were in the truck and two hours later my new garage door was installed. No surprise extras and the new opener is so quiet that I cannot hear it when I’m in the room next to the garage. I’ve used Precision before and if I need anything with the garage door I will be using them again.

- Joe Visconti

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

- Dan And Barb Parkes

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

- Ron Beebe

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

- Sarah Hall

My husband Rick and I were very pleased with the quick response to our garage door opener issue. We received exceptional service from Michael Bowles! Though we thought our problem would be a mere adjustment, we learned that because the system we inherited when we bought our home was over 20 years old, it required a complete overhaul. Michael was very professional and courteous. He explained everything to us in detail and when we agreed to move forward, he fixed everything right then and there. Within a couple of hours we had a beautifully working garage door with new remotes. I highly recommend your company and Michael!

- Julie Montalbano

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

- Richard Keene

Service and technician were excellent!

- Debbie Sperry

In the past when my garage door failed I called precision and was amazed at how quickly they got to my house. They did a fabulous job rebuilding the door with new springs cables. Everything else in addition to a 10 year guarantee. A week later, my dear old aunt backed into her garage door with a new car. She screwed around with a couple companies and then asked me what to do. I told her to call precision. I went out to her house the day that the representative came. He was able to salvage her door in addition to programming the opener in her car, which I was not able to do, and the Mercedes dealer was not able to do. So I am really happy with this company!! Once the weather got colder the keypad opener on my door was giving me problems so I called Precision to come and replace that and check out the door lubricate whatever we need. The representative did a wonderful job in addition to educating me on some different issues with garage doors. I’m always thankful for anybody that teaches me anything; education is very valuable. Thanks for your help sincerely, John.

- John Burger

Mike was courteous and professional!! He did a great job and I would recommend this company to looking for good quality work to be done!!

- Terry Kelly

I am AMAZED and SUPER PLEASED with the job Brandon did. I had 3 (20 year old) doors in horrible condition. He was here bright and early, gave me several options, was professional and personable. I can't believe he did all that work in ONE DAY! He rebuilt those doors! I would certainly recommend your company and hope Brandon gets credit for his excellent work and representation of your company!

- Julia Southwick

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

- Cynthia Daniels

Michael did a great job. He was prompt and friendly, going over all our options. Nice job

- Burt K

Steven Thayer was very professional and pleasant and he did an awesome job, Vey pleased with his service.

- Brenda Penoyer

They came right away and solved the problem very nice people glad I called them technician was a very nice gentleman good job

- Rosemary Barnes

Incredibly fast response from calling to completion. Very impressed with customer service both on phone and at my home. Tech was great. Very knowledgeable and direct. Would highly recommend.

- Duke Epolito

We are happy with the service. Making the appt was quick and easy. Our technician Steven was polite, very knowledgeable, and did a great job. It took him no time to get our door fixed. We will be in touch if any need for service pops up in the future. Thanks Steve.

- Jesse

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

- Maggie Meier

Service was excellent from making the appointment and Anthony who came to repair the door the next morning. In addition to the repair, he inspected everything on the door to make sure it was in good working order. Very professional attitude and explained everything he did. I would highly recommend Precision for a purchase of a new garage door.

- Kathy & Paul

My garage door needed repair. I called Precision. Within an hour I got a call from the technician, Anthony, that he was on his way. When he arrived he quickly assessed my problem, prepared a quote for repair, and explained everything to me. He had all the necessary parts on the truck and repaired everything. My garage door has not worked this well since I have owned this house. Anthony was polite and professional. He did a wonderful job and the price was very reasonable.

- T. Russell

Awesome job! Our Tech, Brandon, had to fix two large garage doors and completed the job in under 2 hours. Amazing work. I highly recommend them!

- Sr.Beth Ann of the Daughters Of St. Mary's Of Providence

I scheduled a maintenance appointment. They came onsite same day and were there within 1 hour of my call. The schedulers were polite and informative. The technician Michael was fabulous. He explained everything, was very professional and did an excellent job. Great customer service. Would highly recommend.

- Rob

Brandon came out as scheduled and provided exemplary customer service and repaired the garage door with the recommended replacement parts. If you don't believe me have Precision come out at no charge because seeing it is worth your time and money.

- Jaime Laracuente

Anthony Femano Met all my expectations. He is courteous, professional, and helpful. He's on time and listened to my problem, then jumped right into it and knew what had to be done. He has helped me before and works very fast to fix the problems. He makes sure everything is working perfectly before he leaves. I can't say enough about Anthony except he is Great!

- Christine Foley