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Read what people are saying
about Precision Garage Door

Precision Garage Door of Syracuse
has received 589 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael was a true professional He did a fantastic job very very pleased with him and you are lucky to have him

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Mike B Service Provided:
Garage Door Repair

Product:
Springs

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called this morning at about 8:45 and Steven was at my place with in an hour not only setting up and replacing my garage door opener, but also giving me an estimate on an upcoming garage door replacement. Not only did he provide lightning like fast service, fantastic work, but he was also very friendly, knowledgeable and thorough in his work. Extremely reasonably priced too. Top notch company all around, would recommend them to anyone

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Steven Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing company! The technician was extremely polite, knowledgeable and professional. I absolutely recommend this company to anyone who needs help and/or repairs to their garage door.

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Mike B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was on time, friendly, courteous, professional. We were impressed with his diagnosis of the problem and showing us the various solutions. We were also surprised that he carried all the needed parts to make the repairs on the initial visit. the cost was more than expected, but we are pleased to have working garage doors.

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Mike B Service Provided:
Garage Door Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve had work done before so with a new issue I called them back, to my surprise this service was under warranty which I didn’t realize I had. Anthony was great to have as my service tech. He explained everything he was doing letting me know what the issue was and figured out what the cause was. He took about 25 minutes to complete the entire service. Anthony was very friendly. I will definitely call and request him again if I ever need service.

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have always been impressed with your service both times at our house. Very professional and polite. I would recommend your company to everyone.

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Steven Service Provided:
Garage Door Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I moved to my new residence last year and my garage door needed repair. I looked on-line for a repair business and because of the positive reviews for Precision, I called and a representative came out that day and fixed the problem. Last Tuesday, I could not open my garage door. The motor was very old and, again, Mike came out within a couple of hours and replaced the motor and all that went with it. Both times, Mike explained what he needed to do and was very courteous. I am very satisfied with Precision and will always recommend to anyone needing a repair or a new motor. Thank you!!

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Mike B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a service provider my self . Quick fast and very friendly , service was excellent as I used this company before technician was done with an hour after he found the problem and fixed it , office staff was friendly and not trying to rush you off the phone . Could not be any happier! Thank you guys

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Steven Service Provided:
Garage Door Repair

Product:
Cables

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding prompt service. Our overhead garage door was operational in a very short period of time after the arrival of Steve (our technician). He discussed every detail before and after his work. As employees go, every company should be so lucky to have someone like him on their staff. Our country could use more courteous and kind human beings such as Steve. If I had anything at all to complain about it would be the cost. It wasn’t out of line from what other companies were quoting but I suspect the horrible tax in the form of tariffs on the American public played a role.

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Steven Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Recently I called your firm to have my garage door repaired. Each time I would push the wall button to lower the garage door I needed to hold the wall button during the entire travel of the door to the floor. If I stopped pushing the button at any time during the doors closure it would immediately stop, reverse direction and return to a fully open status. After just a few moments the repair technician, determined it was a bad garage door floor sensor which caused the door to behave in this manner. He replaced this sensor and everything worked acceptably. Additionally, He noticed that the door did not close completely on one end of the garage floor. He was able to do additional adjustments on the torsion springs that greatly improved the doors closure and alleviated this problem. This was all above and beyond what was needed and I greatly appreciated his efforts to address this situation. I will always tout your firm's professionalism and expertise regarding garage door installations, troubleshooting and repair, Thanks again, for a truly rewarding professional service call !

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I choose precison becaure they available the day followingthe door failure .and the technician had the supplies with him when surveyed my situation.Mike was polite, answered all my questions and completed the work in a couple of hours.he knew his stuff. i would reccoment him to anyone that sakedfor a overhead door replacement,

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Mike B Service Provided:
Garage Door Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring on my door broke. It was late, 10PM, and I booked, on Precision’s website, an appointment for the next day. At 8AM I got a call from Anthony telling me he was on his way. He arrived and replaced the broken spring and some rusted cables, rollers and brackets. All done in a little over an hour. I highly recommend Precision and Anthony.

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Anthony Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a fantastic job Brandon McWayne did! My husband and I cant be anymore thrilled with our garage door openers install with keypads. Brandon went above and beyond to make sure the install was perfect and then took the time to go over his work with us before he left. Brandon is courteous, professional, and overall we are so beyond grateful! Thank you!

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Brandon M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brandon M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had our garage Springs replaced today by Anthony Femano was very professional gave me a quote before the repair and was quick with the repair. He also walked me through adjustments on my other garage door. Will definitely request him in the future for any other repairs

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Anthony Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As always amazing service. I highly recommend this company.

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Brandon M Service Provided:
Garage Door Opener Repair

Technician: Brandon M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called in the morning to have an estimate done for a new garage door opener. They set me up for a 2-6 appointment. The tech contacted me that he was on his way, my request, and arrived around 3ish. He gave me the low down on all the new products and the cost. My Craftsman door opener is over 21 years old and works but the wifi connectivity was not working as well. The tech Steve made a comment that he had one in the vehicle and could change it out now. That made the deal right then and there. Steve helped me with getting the app set up, all the remotes working and even got my car on line. He didn't know how to do it but was able to find the setting and got it working. Steve accepted me watching the install on the door and answered all my questions. It was a win win for both of us learning install to car setup. Turns out Steve is from my home town. I see why they get 5 star reviews on line.

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Steven Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael Bowles was professional and brilliant at resolving the myriad issues inevitable when renovating a 70 year old house.

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Mike B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful company to work with.The installer Steve was explained in detail what was wrong with the garage door and what exactly needed to be done.Everything was completed in a timely manner.Thank you Steve for being such a professional. Connie

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Steven Service Provided:
Garage Door Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Four years ago one of my friends in the remodeling trade referred me to Precision for a new garage door. I was very pleased with the ease of getting the job done and the professionalism of the installer and for the operation of the door for the last four years. For some unknown reason, the cable popped off on the Sunday evening before I was to leave for a week's vacation. My early morning call promised an afternoon service call, but then I got a call from the service tech for 9:00 AM. The problem was fixed in 10 minutes flat and my bill was $.00! Many thanks to Precision for the excellent experience!!

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was so impressed with this company. My garage door would go up but would not go down. My technician ,Steven, was prompt and courteous. It took him seconds to learn there was nothing wrong just dirt on the sensor. He was very personable and helpful explaining to me what to do next time. And to top it off, in a day and age where everyone is ripping everyone off he said there was no charge because he didn’t even do anything. Not even a service call charge for coming to the house. Thank you Steven and Precision door Service for being an honest, upstanding Company. Much appreciated from a Senior on SS.

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Steven Service Provided:
Garage Door Opener Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent

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Anthony Service Provided:
Garage Door Repair

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Anthony was prompt in coming to my home. He took care of the problem with my broken remote contol. He is an asset to the Precision Door company and in my opinon should receive a bonus or a raise for the quality work he does. Thank You Anthony Merry Christmas

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Anthony Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony Femano came to give us a free estimate. He was professional, intelligent and thorough. He first sold us a door and explained that it would take 6-8 weeks. He then "MacGyvered" our broken door so that it would work in the time being: FOR FREE. It was easily the best sales experience I've ever had. If the completed door is half as good as the repair/sales job, we will be more than happy. I highly recommend.

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Anthony Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service very friendly

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Steven Service Provided:
Garage Door Opener Repair

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the whole process. From the phone call down to the service. Jaymes did a great job and explained everything clearly.

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Jaymes G Service Provided:
Garage Door Repair

Installer: Jaymes G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Steven, was very knowledgeable and friendly. He’s the type of person you want when dealing with professional home services. He gave straight forward answers and advice and helped us find the best solution for our situation. Only downside was the cost, I will admit I didn’t shop around so the prices could’ve bee competitive but costs have gone up everywhere. I will say that after our year warranty on parts is up, we will be shopping around if/when the need for services arises.

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Steven Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job and very reasonable, would definitely recommend Steven Thayer for doing an excellent job.

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Steven Service Provided:
Garage Door Repair

Product:
Cables

Technician: Steven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael upgraded/modernized our 2 overhead garage doors. We contacted Precision because of their great reviews, and we were very happy with the results. This type of work is like a root canal. It's expensive, a bit painful, but you want it done right. Precision did it right.

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Mike B Service Provided:
Garage Door Repair

Technician: Mike B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was happy that I was appointment fast. I was fine with the service fee. It’s understandable but the thing that was very frustrating. Was everything was up sale. I was told the wrong price on the item that I got, which was super annoying. He told me it was $75 and then he told me after they where installing it was the wrong price $95 for each piece. The piece was already in the garage so I just paid for it, but after the fact, I was like I should’ve told him you messed up and I should not have to pay for all this. I feel like it was a bait and switch. I literally had to sage my garage to get the negative energy out of the garage because I did not want my garage to fall over because of this person telling me that I need a new door when. The springs are going to go anything is going to go literally anything in the garage is just gonna fall apart. I don’t appreciate that negative energy. I just wanted you to fix my garage door. I had another company come over and tell me that my door was fine. The door is fine. I’ve been here for 10 years plus and I’ve never had an issue with the door. I just feel like there was a lot of up sale and price swapping. I thought I was calling another company and I wish that I would’ve said no and it only took him 45 minutes to do the work. I got charged for the full hour. Which is fine I’m not mad about this, but I’m just annoyed that it was an easy fix and I should not have done the ups sale.

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Brandon M Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Brandon M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was great. He explained everything to me and gave insight on what I should do. Steve had a great friendly personality, very professional and made quick work of my problem.

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Steven Service Provided:
Garage Door Opener Install

Technician: Steven
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Syracuse Area (315) 215-6648
Utica and Rome Area (315) 227-2908
Clay and Cicero Area (315) 236-9980
Auburn Area (315) 216-7449
Watertown Area (315) 257-6930
Cortland Area (607) 225-8880
Oswego Area (315) 239-4566
Oneida Area (315) 217-5218
Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057