Garage Door Repair in Syracuse, NY - Page 3

Marc Castellano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent

Allen Wombacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Anthony was prompt in coming to my home. He took care of the problem with my broken remote contol. He is an asset to the Precision Door company and in my opinon should receive a bonus or a raise for the quality work he does. Thank You Anthony Merry Christmas

Daniel Hallinan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony Femano came to give us a free estimate. He was professional, intelligent and thorough. He first sold us a door and explained that it would take 6-8 weeks. He then "MacGyvered" our broken door so that it would work in the time being: FOR FREE. It was easily the best sales experience I've ever had. If the completed door is half as good as the repair/sales job, we will be more than happy. I highly recommend.

Marie Antil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the whole process. From the phone call down to the service. Jaymes did a great job and explained everything clearly.

Andrew Whiting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael upgraded/modernized our 2 overhead garage doors. We contacted Precision because of their great reviews, and we were very happy with the results. This type of work is like a root canal. It's expensive, a bit painful, but you want it done right. Precision did it right.

Mary Todeschini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy that I was appointment fast. I was fine with the service fee. It’s understandable but the thing that was very frustrating. Was everything was up sale. I was told the wrong price on the item that I got, which was super annoying. He told me it was $75 and then he told me after they where installing it was the wrong price $95 for each piece. The piece was already in the garage so I just paid for it, but after the fact, I was like I should’ve told him you messed up and I should not have to pay for all this. I feel like it was a bait and switch. I literally had to sage my garage to get the negative energy out of the garage because I did not want my garage to fall over because of this person telling me that I need a new door when. The springs are going to go anything is going to go literally anything in the garage is just gonna fall apart. I don’t appreciate that negative energy. I just wanted you to fix my garage door. I had another company come over and tell me that my door was fine. The door is fine. I’ve been here for 10 years plus and I’ve never had an issue with the door. I just feel like there was a lot of up sale and price swapping. I thought I was calling another company and I wish that I would’ve said no and it only took him 45 minutes to do the work. I got charged for the full hour. Which is fine I’m not mad about this, but I’m just annoyed that it was an easy fix and I should not have done the ups sale.

Victor Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve was great. He explained everything to me and gave insight on what I should do. Steve had a great friendly personality, very professional and made quick work of my problem.

Dana & Connie Decker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, thank you for your prompt same day service. Colin our technician was wonderful and corrected the low door issue. Since the cars are not in the garage until the snow flies, there is no way to know if the garage door height was always sent low or not. It is now up to the level of the door frame and my car tailgate can open completely without banging into the bottom of the raised garage door. Fingers crossed this solves the momentary issue. Great Job!!!! Dana & Constance Decker

Christine Hampson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was excellent. I needed a remote and general maintenance of my garage door opener. Mike was very thorough with what was needed and did the job very quickly even though I have a drop ceiling in my garage. He managed to lubricant the rails and recommend new rollers which he showed me how poorly they were operating. He was also able to get a new remote working for me as the opener is a bit old but still working fine. I will surely call Precision when I am ready to replace it.

Dan Stith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

Diana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the service from Precision today. Mike was very helpful and did a great job installing the new opener and explaining the features. We appreciated the quick and professional service that Precision delivers. Thank you!-diana

Anthony Lizzio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had a repairman to our home within 24 hours. He was polite and explained everything to us. Would highly recommend this company.

Bennett Bouchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon did a great job. Highly recommended

Dan And Barb Parkes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

Ron Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

Sarah Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

Richard Keene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

Cynthia Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

Brenda Penoyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steven Thayer was very professional and pleasant and he did an awesome job, Vey pleased with his service.

Maggie Meier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

Thomas Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door needed repair. I called Precision. Within an hour I got a call from the technician, Anthony, that he was on his way. When he arrived he quickly assessed my problem, prepared a quote for repair, and explained everything to me. He had all the necessary parts on the truck and repaired everything. My garage door has not worked this well since I have owned this house. Anthony was polite and professional. He did a wonderful job and the price was very reasonable.

Sr.Beth Ann of the Daughters Of St. Mary's Of Providence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome job! Our Tech, Brandon, had to fix two large garage doors and completed the job in under 2 hours. Amazing work. I highly recommend them!

Christine Foley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony Femano Met all my expectations. He is courteous, professional, and helpful. He's on time and listened to my problem, then jumped right into it and knew what had to be done. He has helped me before and works very fast to fix the problems. He makes sure everything is working perfectly before he leaves. I can't say enough about Anthony except he is Great!

Floyd Richeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After waiting 5 fruitless hours for another garage door repair service company to arrive, I was desperate to get my car out of the garage! I called Precision Garage Door Service and explained my problem. I was given a 2-6 pm window for a repair. To my surprise, he (Joe Hall) arrived by 2:30, repaired the door as well as another issue that would was soon to become a problem, and was gone in 45 minutes! Fast, informative, and efficient…... he did an outstanding job! I highly recommend the company and Mr. Hall.

Mark Braunitzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony Femano did the service on my door. Very professional and knowledgeable and he went over and above. I highly recommend the company.

Virginia Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an urgent situation, they got a technician out promptly who was great, very knowledgeable, explained everything, could not have been nicer. Finished the job in the time frame he estimated. Highly recommend Ginny

Louis Holloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was straight forward no hidden fees or surprises. Anthony came out and gave me an estimate on the job and when he left the door was fixed within an hour. Great customer service and workmanship. Thank you!

Karen R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repairperson was professional, courteous, and knowledgeable. He explained what needed to be repaired and why and was able to do the work on the spot. Thanks for the great service!

Mary Ann Binkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage done needed an adjustment. It was done perfectly. Michael was very professional and helpful.

Karen Aubrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, and my technician, Brandon explained everything before and after the work was completed.