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Steven
Average: 4.97 stars
Steven's Bio:
Clay, NY
Baldwinsville, NY
Probably one of the best customer service experiences I have ever had! From the ease of scheduling an online same day appointment, tech Steve called ahead, arrived early, clearly showed me the problem and offered two solutions. He made the repair quickly and was on his way. My neighbor asked what I had done and I told her what a great job Steve did and she said she wanted to have her door serviced and would give precision a call. to my surprise at 4:30 at the end of the workday Steve pulled into my neighbors driveway and waved to me as he got out. My neighbor was very pleased with your services as well. keep up the good work. I will continue to recommend your company.
- Beth Bellucci
Baldwinsville, NY
Steve was a very , courteous, knowledgeable, and efficient man.
- Nancy Sullivan
Jamesville, NY
Professional, competent and reasonable charges. They do not charge a visit fee....they came and fixed a loose wire and did not charge me anything (previous service was 2 years prior)! Strongly recommend!!
- Pratap Arasu
Clay, NY
Steve T. was a friendly and professional guy who replaced our garage door springs in under 30 minutes. He came right on time, assessed the overall state of everything and went right to work. It was quick and painless encounter. Thank you.
- Prez
Syracuse, NY
Excellent service by Steven. Appreciate his communication and work.
- Brian Mcmanus
Syracuse, NY
Anthony was excellent, very impressed! He was on time, answered every question, professional, friendly and knowledgeable!
- Lori Harrig
Fayetteville, NY
Your service tech Steve Thayer did a great job! He arrived on-time, explained my repair options, and had on his truck all the materials he needed to effect a completely satisfactory repair and improvement to our garage door. We are completely satisfied with every step of the operation and gladly recommend your service. Tom Richards, Fayetteville, NY
- Tom Richards
Red Creek, NY
Precision Door more than met my expectations. I called on Sunday night and Steve was here on Monday morning. He was very courteous and professional. He explained my options and we decided to do a complete door rebuild. He did a great job in a very timely manner.
- Diane Poole
Camillus, NY
Awesome service! Our technician Steve arrived on time and explained the repair needed and cost. The repair was completed in about an hour! Thanks again for the great service!
- Bob Breh
Skaneateles, NY
Steve was excellent.
- Michael Gorr
Syracuse, NY
I needed a repair on two doors at my house. Rails had corroded, a cable had broken and springs needed to be replaced. I had heard good things about Precision from neighbors and online on Facebook. The appointment booking process was so simple and easy. Steve arrived and in very short order had completed the repairs and now both doors work practically like new with new wheels, replacement rails and springs. Steve was EXCELLENT! Great job!
- Scot Peluso
Nedrow, NY
They are very polite and will come out and answer any questions you have
- South Onondaga Fire Department
Liverpool, NY
Tech Steve great: Explained everything and was very caring
- GLENN DAVIS
Syracuse, NY
Excellent service, quick response, the technician was friendly, very knowledgeable & efficient. Definitely recommend.
- Joanne
Baldwinsville, NY
Excellent service. Was able to come out almost immediately. Steve Thayer was great. Knowledgeable about his product and friendly and courteous. Would definitely recommend this company.
- Mark Fryer
Manlius, NY
Highly recommended. This is the third time I have had Precision Door fix or replace residential garage doors and parts in the past 15 years and each time quick, efficient, professional and fairly priced. Today even in brutal cold conditions quickly replaced snapped springs and bearings and got us back in operation quickly. Thank you to the team.
- Robert Powell
Syracuse, NY
After my large garage door broke at the top and wouldn't close I called in a panic. Steven came within a half hour and fixed it better than it was before. I am very happy with the service and the 10 year warranty, which I hope to never use.
- Diane Medvitz
Watertown, NY
Steve came today to show me new door options. I found him to be knowledgeable, polite and I felt like a valued customer.
- Tom Bradley
Manlius, NY
Excellent Excellent Excellent! Had a broken cable and a door that was wedged and wouldn’t open or close 2 days before Xmas.. Called early afternoon and had someone first thing next morning on Xmas Eve. Saved my Xmas .. Door was 15 years old so got 2 new cables new rollers and new spring.. Steve I think did a great job and door is good as new.. Also provided a 5 year warranty ..
- Marte Musell
Baldwinsville, NY
Very professional. Work was done in under an hour. Garage door works great, super quiet. Good value and warranty.
- David Ambrose
Syracuse, NY
Anthony did a fantastic job completing the job. Polite and courteous service.
- Denord Rerrie
Marietta, NY
A Excellent service very polite and professional I highly recommend your company!
- Chuck Braun
Baldwinsville, NY
Steven arrived promptly at the beginning of the time slot. After a friendly greeting he assessed the problem, made recommendations, and I approved the work. Twenty five to thirty minutes later he was done. He offered some suggestions, said goodbye, and was on his way. Absolutely excellent service! Highly recommended.
- Bill Criss
Manlius, NY
Steve Thayer came within two hours of my call. He fixed the problem in about 10 minutes. Professional and courteous
- Karen Yeager
Oswego, NY
great service at a great price, fast and reliable
- Doug White
Cape Vincent, NY
Precision Door provided excellent service. I called and they sent Steve the next day. Steve was friendly, professional, and knowledgeable. He had the door fixed in no time and went the extra mile and checked my other garage door and explained to me how to maintain and lubricate it. Not only will I be calling Precision Door again if I need garage door repair but I'll be telling anyone who might need their garage door repaired or replaced.
- Don Manfred
Syracuse, NY
Steve did an amazing job installing spring systems for my 3 garage doors! Steve was very professional and personable; it was a pleasure having him work on my home.
- Judith Sands
Syracuse, NY
Your people met all my expectations and beyond. I was so pleased with the quick response to my needs Thank you for the courteous and professionalism of your staff.
- Carol Fox
Auburn, NY
Excellent on the service. Technician is excellent and very knowledgeable. Clean and efficient workmanship. This was the second time we precision. We had used Precision about two years ago on a totally different problem and knew immediately that we would call back when we experienced a new problem with a different part of our door system.
- Lee & Susan Michaels
Contacted Precision Garage Door services witn a broken cable/springs on one of our garage doors, and within less than one hour a technician was already working and fixing the issue. The technician Steven Thayer was very professional with his suggestion on how he was going to fix the problem and how much the cost was going to be. We were very satisfied on how the 1st repaired garage door came out, that we had the second door done at the same time. We were very satisfied with the prompt service received by Precision Garage Doors as well as their professional workmanship. We are definitely recommending Precision Garage Doors to our families and friends. Keep up the good work.
- Armando Ramirez