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Read what people are saying
about Precision Garage Door

Precision Garage Door of Syracuse
has received 109 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

Overhead Door opener replacement... Scott was Great! He was early, and took time to explain what he would do, and then what he did once finished. Customer service from point of call to end of installation, Precision was spot on!!

- Pamela Beaudin

Scott F Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Scott F
Review:

Scott showed up on time full of info on exactly what I needed to do my job more efficiently and any man that can help me make money deserves a bonus. Thanks dude!!!

- Frank Huddlesworth

Scott F Service Provided:

Garage Door Repair


Product:

Opener


Technician: Scott F
Review:

Overall service was good. The website is a little misleading. I was not offered same day service as noted. I also had a garage door with a spring system that they could not repair, only replace. Tech was very knowledgeable and had job completed very quickly.

- TK

Joe W Service Provided:

Garage Door Repair


Product:

Springs


Technician: Joe W
Review:

I had concern regarding my door. I had Mr. Scott Fowler provide evaluation and service. I could not be happier with the decision to do the repair today. Mr. Fowler was profession, pleasant and a gentelman. I had surgery a few weeks ago and he did everything in his power to facilitate me seeing what needed to be done, how it would be done and the cost. I whole heartily endorse this company and will be a long term customer

- Victor Rodriguez

Scott F Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scott F
Review:

Exceeded my expectation, great customer service and quick response (Same day) ! I would give 5 starts except I thought prices was a little high. That being said people are willing to pay a little more for good service and quick response! Scott Fowler was professional, friendly and knowledgeable. He calmly and professionally went through all my options. I ended up having opener repaired as it roughly 30 days before Christmas. I plan on replacing the garage door in the spring so I will definitely call you back for estimates. Thank you for a great job!

- Joseph Carfi

Scott F Service Provided:

Garage Door Opener Repair


Technician: Scott F
Review:

I called precision because my garage door was opening on its own without prompting. They arrived within 2 hours and gave me my options. I ended up purchasing a new unit as that seemed to be the best route forward. They were professional and timely and the opener has stopped opening on its own. I would recommend.

- Todd Engelhart

Joe W Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Joe W
Review:

Scott was your tech that came. He did an excellent job and answered my questions and explained what the garage door needed. This isn’t the first door that has broke like ours did yesterday. I knew what happened and how to fix it. He did everything right and did not try to up sell the repair needs.

- Neil Rollins

Scott F Service Provided:

Garage Door Repair


Product:

Springs


Technician: Scott F
Review:

Thank you very much for sending Scott F. To do my garage repair and replacement of my opener. He is very kind and professional. He demonstrated your product and effectiveness. This helped me make an informed decision. I’m delighted with my new opener. I will recommend your company with my friends and family. Thank you

- Juanita Reynolds

Scott F Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Scott F
Review:

Scott Fowler was my service tech. Could not have had a better experience. Prompt, courteous and very knowledgeable!! Would definitely call Precision again and request him.

- Andrew Rudd

Scott F Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scott F
Review:

The torsion spring and cables broke last night around 8 PM. I had a Precision support rep on the phone by 9 pm and an appointment for 8 AM the following morning. Scott from Precision arrived, was very friendly and informative, and upfront about my repair options and packages. The door was repaired by 11 am and I was able to get my two cars out of the garage :-)

- Andrew B.

Scott F Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scott F
Review:

When I called and chose a service window period, the technician Scott arrived within 2 hours of that service window. He was very professional and very knowledgeable, I was impressed.

- Didi Eke

Scott F Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scott F
Review:

Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.

- Katherine Weller

A Response from: Anthony Paruta

Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.

Scott F Service Provided:

Garage Door Repair


Technician: Scott F
Review:

the Gentleman who came to our home was very knowledgeable on the door we needed replaced came when he said he would gave us our estimate and we purchased a door and a electric door opener

- Ronald Gianni

Joe W Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Joe W
Review:

You were the first name that was on the list when I googled garage door openers.

- Laura Moran

Joe W Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Joe W
Review:

Work completed in 15 min. I had a broken wire was charged $189.The door 2 yrs old.was given 2 estimates for what he thought I should do over$500 and $800 I declined. Be careful!!!!

- Ellen Micho

A Response from: Anthony Paruta

Hello Ellen, Thank you for taking the time to review our service. We are sorry you didn't agree with the price. I hope you are not serious that your door is only 2 years old because we feel you may have been taken for a ride considering the poor condition. The price of $189 includes tax and travel to your home as well as the time we spend there making the repair. This amount for the repair is minimum type of charge in line with the industry standard. Most companies charge around $100 just to show up, we waive our service charge.

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.

- Kathy DeRuby

Scott F Service Provided:

Install Garage Doors


Technician: Scott F
Review:

Joe arrived - explained my options and performed work in a timely manor. If I decided to replace the doors in the future, will give you the first call. Thanks Bob Tringali

- Bob Tringali

Joe W Service Provided:

Garage Door Repair


Product:

Cables


Technician: Joe W
Review:

After 17 years my old garage door opener needed to be replaced. That night I searched the web for a reputable company & discovered Precision Overhead Garage Door Service. The next morning I called for an appointment & within 2 hours the tech was at my house to assess my current system. He was extremely patient, informative & did not pressure me into anything more than I needed. I have nothing but praise for the tech, the service rendered & the convenience & quietness of my new garage door opener. I would highly recommend this company for someone in need of a new garage door system.

- Debbie Bradley

Joe W Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Joe W
Review:

The technician who repaired my garage door was tremendous. He did an amazing job!

- Donatella Ferriolo

Joe W Service Provided:

Garage Door Repair


Product:

Springs


Technician: Joe W
Review:

I am thrilled with the looks of my new door! Color is a perfect match with the trim on my house. Kudos to Michael Holbok who sold and installed the door. He is professional and helpful in every way. I look forward to many years of good service.

- Donna Miller

Mike H Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Manager: Mike H
Review:

Excellent job .

- Hope Leblanc

Mike H Service Provided:

Install Garage Doors


Manager: Mike H
Review:

Rekha Trivedi

- Rekha Trivedi

Scott F Service Provided:

Broken Garage Door Spring Repair


Technician: Scott F
Review:

I am much satisfied with the service of my new garage door installation. Michael keeps me in good communication and showed up on time. He is nice, polite in explaining the work process to me and is professional in his job done.

- Ding & June Zhang

Mike H Service Provided:

Install Garage Doors


Product:

Garage Doors


Manager: Mike H
Review:

I had called Overhead Doors to come repair a broken spring on an opener that had been installed by Overhead Doors about a year and 1/2 ago. I actually spoke with an Overhead Doors service representative who said that I would receive a call back the following week to set up an appt. date and time for the repair. 3 weeks went by. I never heard from them again. I decided to try another garage door place. I called Precision on a Sunday afternoon and spoke with a very pleasant representative who set me up with an appt. for the following Thursday. Michael Holbok came and quickly replaced the broken spring. While he was here I asked him if Precision replaced garage doors. When I found out that they did I ordered new garage doors. Within a few weeks the doors were in and Michael Holbok returned and installed them. We love our new doors and love Michael. He is so friendly, very personable and highly skilled at his job. I'm very pleased that I called Precision !!!!!! I highly recommend Precision Garage Doors for all of your garage door needs !!!!!

- Kathy Fancher

Mike H Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Manager: Mike H
Review:

Mike was very friendly and helpful. Giving me different options !!! Great worker

- Cheri Ellis

Mike H Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Manager: Mike H
Review:

Couldn’t ask for a nicer person than Mike! He explained everything in detail and made sure I understood. He was efficient and organized. Made sure I would call him if any problem at all, they would immediately return to resolve the issue. He even connected the remote to my car on first try! I would highly recommend Precision. Thank You

- Jodamp Dambroso

Mike H Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Manager: Mike H
Review:

excellent business and performance

- Doug Tilbe

Mike H Service Provided:

Garage Door Opener Repair


Manager: Mike H
Review:

Excellent, professional, friendly service! Thank you Mike. I had broken springs on one side of my garage door. Mike noticed there was a safety issue with the other door and explained how and why it needed to be fixed also. I will definitely be using Precision when it is time for new doors and/or any other work

- Cindy Carr

Mike H Service Provided:

Garage Door Repair


Manager: Mike H
Review:

Precision came out and fixed my garage door. I could tell the parts that they used were far superior to the existing parts. Mike the technician was cordial and professional. I have used garage door companies in the past at my other houses and this has been the best experience I have had. I highly recommend them!

- Robert McRobbie

Mike H Service Provided:

Garage Door Repair


Product:

Cables


Manager: Mike H
Review:

Within one hour of my calling for service, Mike of precision garage door came to our house, identify the problem and fixed our garage door opening system. Extremely pleased with the responsiveness and level of professionalism of this company. Highly recommend this business.

- Jeff Perkins

Mike H Service Provided:

Garage Door Repair


Manager: Mike H
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Syracuse Area

(315) 215-6648

(315) 215-6648
Utica and Rome Area

(315) 227-2908

(315) 227-2908
Clay and Cicero Area

(315) 236-9980

(315) 236-9980
Auburn Area

(315) 216-7449

(315) 216-7449
Watertown Area

(315) 257-6930

(315) 257-6930
Cortland Area

(607) 225-8880

(607) 225-8880
Oswego Area

(315) 239-4566

(315) 239-4566
Oneida Area

(315) 217-5218

(315) 217-5218
Precision Overhead Garage Door Service
Office: (315) 888-5899
10 Adler Dr
Suite 112

East Syracuse, NY 13057