4.9 1 2 3 4 5 677 Reviews

From Syracuse Homeowners

Garage Door Repair in Syracuse and the Entire CNY Area - Page 22

Precision Garage Door

Same-day garage door repair in the Entire CNY Area, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Syracuse FREE Service Call With Any Repair Valued at $69

Serving Syracuse

Proudly serving the Syracuse community with same day service.

Service truck

Local Garage Door Repair in Syracuse and the Entire CNY Area

Precision Garage Door of Syracuse provides same-day garage door repair in Syracuse and the Entire CNY Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Syracuse homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Syracuse and the Entire CNY Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Syracuse

Serving Syracuse

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 661 most recent customer reviews

Precision Garage Door of Syracuse is praised across the CNY area for fast response, knowledgeable technicians, and smooth, professional service from first call to completed repair or installation. Customers consistently highlight clear explanations, courteous communication, and dependable workmanship, with many noting same-day or next-day appointments, tidy job sites, and repairs that leave doors operating better, quieter, and more reliably. Reviewers also frequently mention fair or reasonable pricing and a no-pressure approach when discussing repair options or replacements.

What Customers in Your Area Mention Most

Responsiveness (210) Customers repeatedly praise how quickly the company responds, often with same-day or next-day appointments, fast callbacks, and prompt arrival windows. Professionalism (195) Reviewers consistently describe the team as professional, courteous, polite, and respectful from the first phone call through the completed job. Expertise (176) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems clearly while explaining what needs to be done. Communication (168) Reviews highlight clear explanations, helpful updates, and good follow-through, including call-ahead notices, text confirmations, and walkthroughs of the work performed. Speed (150) Many customers emphasize how quickly repairs and installations are completed, often in under an hour or within a couple of hours. Service (146) Customers praise the overall service experience as excellent, easy, helpful, and well handled from scheduling through completion. Trustworthiness (98) Reviewers value the company’s honest recommendations, no-pressure approach, and willingness to explain options without pushing unnecessary work. Workmanship (94) Customers often mention high-quality repairs and installations, with doors, openers, springs, cables, and related hardware working well after service. Value (57) Many reviews describe pricing as fair, reasonable, or worth it, especially when paired with quick service and strong results.

Recent Reviews from Syracuse

TK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Overall service was good. The website is a little misleading. I was not offered same day service as noted. I also had a garage door with a spring system that they could not repair, only replace. Tech was very knowledgeable and had job completed very quickly.

Joe W

Manager: Joe W

Service: Garage Door Repair

Product: Springs

Victor Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Camillus, NY 11/10/2020

I had concern regarding my door. I had Mr. Scott Fowler provide evaluation and service. I could not be happier with the decision to do the repair today. Mr. Fowler was profession, pleasant and a gentelman. I had surgery a few weeks ago and he did everything in his power to facilitate me seeing what needed to be done, how it would be done and the cost. I whole heartily endorse this company and will be a long term customer

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Carfi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brewerton, NY 11/09/2020

Exceeded my expectation, great customer service and quick response (Same day) ! I would give 5 starts except I thought prices was a little high. That being said people are willing to pay a little more for good service and quick response! Scott Fowler was professional, friendly and knowledgeable. He calmly and professionally went through all my options. I ended up having opener repaired as it roughly 30 days before Christmas. I plan on replacing the garage door in the spring so I will definitely call you back for estimates. Thank you for a great job!

Service: Garage Door Opener Repair

Todd Engelhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called precision because my garage door was opening on its own without prompting. They arrived within 2 hours and gave me my options. I ended up purchasing a new unit as that seemed to be the best route forward. They were professional and timely and the opener has stopped opening on its own. I would recommend.

Joe W

Manager: Joe W

Service: Garage Door Opener Install

Product: Garage Door Opener

Neil Rollins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erieville, NY 11/05/2020

Scott was your tech that came. He did an excellent job and answered my questions and explained what the garage door needed. This isn’t the first door that has broke like ours did yesterday. I knew what happened and how to fix it. He did everything right and did not try to up sell the repair needs.

Service: Garage Door Repair

Product: Springs

Juanita Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 10/29/2020

Thank you very much for sending Scott F. To do my garage repair and replacement of my opener. He is very kind and professional. He demonstrated your product and effectiveness. This helped me make an informed decision. I’m delighted with my new opener. I will recommend your company with my friends and family. Thank you

Service: Garage Door Opener Install

Product: Garage Door Opener

Andrew Rudd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clay, NY 10/28/2020

Scott Fowler was my service tech. Could not have had a better experience. Prompt, courteous and very knowledgeable!! Would definitely call Precision again and request him.

Service: Broken Garage Door Spring Repair

Product: Springs

Andrew B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jamesville, NY 09/24/2020

The torsion spring and cables broke last night around 8 PM. I had a Precision support rep on the phone by 9 pm and an appointment for 8 AM the following morning. Scott from Precision arrived, was very friendly and informative, and upfront about my repair options and packages. The door was repaired by 11 am and I was able to get my two cars out of the garage :-)

Service: Broken Garage Door Spring Repair

Product: Springs

Didi Eke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 09/19/2020

When I called and chose a service window period, the technician Scott arrived within 2 hours of that service window. He was very professional and very knowledgeable, I was impressed.

Service: Broken Garage Door Spring Repair

Product: Springs

Katherine Weller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Whitesboro, NY 09/16/2020

Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.

Response from Anthony Paruta Business Owner

Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.

Service: Garage Door Repair

Ronald Gianni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cicero, NY 09/08/2020

the Gentleman who came to our home was very knowledgeable on the door we needed replaced came when he said he would gave us our estimate and we purchased a door and a electric door opener

Joe W

Manager: Joe W

Service: Garage Door Repair

Product: Garage Doors

Laura Moran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You were the first name that was on the list when I googled garage door openers.

Joe W

Manager: Joe W

Service: Garage Door Opener Install

Product: Opener

Ellen Micho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bridgeport, NY 08/12/2020

Work completed in 15 min. I had a broken wire was charged $189.The door 2 yrs old.was given 2 estimates for what he thought I should do over$500 and $800 I declined. Be careful!!!!

Response from Anthony Paruta Business Owner

Hello Ellen, Thank you for taking the time to review our service. We are sorry you didn't agree with the price. I hope you are not serious that your door is only 2 years old because we feel you may have been taken for a ride considering the poor condition. The price of $189 includes tax and travel to your home as well as the time we spend there making the repair. This amount for the repair is minimum type of charge in line with the industry standard. Most companies charge around $100 just to show up, we waive our service charge.

Service: Garage Door Repair

Product: Cables

Kathy DeRuby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rome, NY 08/11/2020

Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.

Service: Install Garage Doors

Bob Tringali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cicero, NY 08/11/2020

Joe arrived - explained my options and performed work in a timely manor. If I decided to replace the doors in the future, will give you the first call. Thanks Bob Tringali

Joe W

Manager: Joe W

Service: Garage Door Repair

Product: Cables

Debbie Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 07/18/2020

After 17 years my old garage door opener needed to be replaced. That night I searched the web for a reputable company & discovered Precision Overhead Garage Door Service. The next morning I called for an appointment & within 2 hours the tech was at my house to assess my current system. He was extremely patient, informative & did not pressure me into anything more than I needed. I have nothing but praise for the tech, the service rendered & the convenience & quietness of my new garage door opener. I would highly recommend this company for someone in need of a new garage door system.

Joe W

Manager: Joe W

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donatella Ferriolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician who repaired my garage door was tremendous. He did an amazing job!

Joe W

Manager: Joe W

Service: Garage Door Repair

Product: Springs

Donna Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 07/15/2020

I am thrilled with the looks of my new door! Color is a perfect match with the trim on my house. Kudos to Michael Holbok who sold and installed the door. He is professional and helpful in every way. I look forward to many years of good service.

Service: Install Garage Doors

Product: Garage Door Opener

Hope Leblanc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cicero, NY 07/04/2020

Excellent job .

Service: Install Garage Doors

Rekha Trivedi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rekha Trivedi

Service: Broken Garage Door Spring Repair

Ding & June Zhang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manlius, NY 06/25/2020

I am much satisfied with the service of my new garage door installation. Michael keeps me in good communication and showed up on time. He is nice, polite in explaining the work process to me and is professional in his job done.

Service: Install Garage Doors

Product: Garage Doors

Kathy Fancher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 06/19/2020

I had called Overhead Doors to come repair a broken spring on an opener that had been installed by Overhead Doors about a year and 1/2 ago. I actually spoke with an Overhead Doors service representative who said that I would receive a call back the following week to set up an appt. date and time for the repair. 3 weeks went by. I never heard from them again. I decided to try another garage door place. I called Precision on a Sunday afternoon and spoke with a very pleasant representative who set me up with an appt. for the following Thursday. Michael Holbok came and quickly replaced the broken spring. While he was here I asked him if Precision replaced garage doors. When I found out that they did I ordered new garage doors. Within a few weeks the doors were in and Michael Holbok returned and installed them. We love our new doors and love Michael. He is so friendly, very personable and highly skilled at his job. I'm very pleased that I called Precision !!!!!! I highly recommend Precision Garage Doors for all of your garage door needs !!!!!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Cheri Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Utica, NY 06/11/2020

Mike was very friendly and helpful. Giving me different options !!! Great worker

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Jodamp Dambroso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jamesville, NY 06/01/2020

Couldn’t ask for a nicer person than Mike! He explained everything in detail and made sure I understood. He was efficient and organized. Made sure I would call him if any problem at all, they would immediately return to resolve the issue. He even connected the remote to my car on first try! I would highly recommend Precision. Thank You

Service: Garage Door Opener Install

Product: Garage Door Opener

Doug Tilbe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Camden, NY 05/25/2020

excellent business and performance

Service: Garage Door Opener Repair

Cindy Carr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manlius, NY 04/27/2020

Excellent, professional, friendly service! Thank you Mike. I had broken springs on one side of my garage door. Mike noticed there was a safety issue with the other door and explained how and why it needed to be fixed also. I will definitely be using Precision when it is time for new doors and/or any other work

Service: Garage Door Repair

Robert McRobbie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clay, NY 04/21/2020

Precision came out and fixed my garage door. I could tell the parts that they used were far superior to the existing parts. Mike the technician was cordial and professional. I have used garage door companies in the past at my other houses and this has been the best experience I have had. I highly recommend them!

Service: Garage Door Repair

Product: Cables

Jeff Perkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Within one hour of my calling for service, Mike of precision garage door came to our house, identify the problem and fixed our garage door opening system. Extremely pleased with the responsiveness and level of professionalism of this company. Highly recommend this business.

Service: Garage Door Repair

Cynthia Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cicero, NY 03/12/2020

Prompt courteous service. Same day service my installer was very efficient. Mike made sure to educate me on the use of the opener. He replaced rails springs and opener and completed the job in a very timely manner Thank you Precision. I will recommend your company to family and friends.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim Vulcan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

tech Michael Holbok did an excellent job , called ahead to let me know he was on his way arrived on time,he looked at work to be performed explained how he was going to do the work and if it was ok with me,he did the work quickly , cleaned up after he was done.He is a great asset to your company.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ready to Experience 5-Star Service?

Join your Syracuse neighbors and let our experts take care of your garage door.

Syracuse Area (315) 215-6648
Utica and Rome Area (315) 227-2908
Clay and Cicero Area (315) 236-9980
Auburn Area (315) 216-7449
Watertown Area (315) 257-6930
Cortland Area (607) 225-8880
Oswego Area (315) 239-4566
Oneida Area (315) 217-5218
Precision Overhead Garage Door Service
Office: (315) 888-5899
18 Corporate Circle
Suite 6

East Syracuse, NY 13057
Precision Garage Door Service of Auburn
Office: 315-215-6302
7 South Main St
Jordan, NY 13080