Garage Door Repair in Syracuse and the Entire CNY Area - Page 5

Nancy Tremlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called in the morning to have an estimate done for a new garage door opener. They set me up for a 2-6 appointment. The tech contacted me that he was on his way, my request, and arrived around 3ish. He gave me the low down on all the new products and the cost. My Craftsman door opener is over 21 years old and works but the wifi connectivity was not working as well. The tech Steve made a comment that he had one in the vehicle and could change it out now. That made the deal right then and there. Steve helped me with getting the app set up, all the remotes working and even got my car on line. He didn't know how to do it but was able to find the setting and got it working. Steve accepted me watching the install on the door and answered all my questions. It was a win win for both of us learning install to car setup. Turns out Steve is from my home town. I see why they get 5 star reviews on line.

Daniel Sommers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael Bowles was professional and brilliant at resolving the myriad issues inevitable when renovating a 70 year old house.

Connie Alfieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful company to work with.The installer Steve was explained in detail what was wrong with the garage door and what exactly needed to be done.Everything was completed in a timely manner.Thank you Steve for being such a professional. Connie

Ron Bildstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Four years ago one of my friends in the remodeling trade referred me to Precision for a new garage door. I was very pleased with the ease of getting the job done and the professionalism of the installer and for the operation of the door for the last four years. For some unknown reason, the cable popped off on the Sunday evening before I was to leave for a week's vacation. My early morning call promised an afternoon service call, but then I got a call from the service tech for 9:00 AM. The problem was fixed in 10 minutes flat and my bill was $.00! Many thanks to Precision for the excellent experience!!

Ann L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was so impressed with this company. My garage door would go up but would not go down. My technician ,Steven, was prompt and courteous. It took him seconds to learn there was nothing wrong just dirt on the sensor. He was very personable and helpful explaining to me what to do next time. And to top it off, in a day and age where everyone is ripping everyone off he said there was no charge because he didn’t even do anything. Not even a service call charge for coming to the house. Thank you Steven and Precision door Service for being an honest, upstanding Company. Much appreciated from a Senior on SS.

Marc Castellano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent

Allen Wombacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Anthony was prompt in coming to my home. He took care of the problem with my broken remote contol. He is an asset to the Precision Door company and in my opinon should receive a bonus or a raise for the quality work he does. Thank You Anthony Merry Christmas

Daniel Hallinan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony Femano came to give us a free estimate. He was professional, intelligent and thorough. He first sold us a door and explained that it would take 6-8 weeks. He then "MacGyvered" our broken door so that it would work in the time being: FOR FREE. It was easily the best sales experience I've ever had. If the completed door is half as good as the repair/sales job, we will be more than happy. I highly recommend.

Mark Owen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service very friendly

Marie Antil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the whole process. From the phone call down to the service. Jaymes did a great job and explained everything clearly.

Joshua Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Steven, was very knowledgeable and friendly. He’s the type of person you want when dealing with professional home services. He gave straight forward answers and advice and helped us find the best solution for our situation. Only downside was the cost, I will admit I didn’t shop around so the prices could’ve bee competitive but costs have gone up everywhere. I will say that after our year warranty on parts is up, we will be shopping around if/when the need for services arises.

Kais Elkaisy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job and very reasonable, would definitely recommend Steven Thayer for doing an excellent job.

Andrew Whiting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael upgraded/modernized our 2 overhead garage doors. We contacted Precision because of their great reviews, and we were very happy with the results. This type of work is like a root canal. It's expensive, a bit painful, but you want it done right. Precision did it right.

Mary Todeschini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy that I was appointment fast. I was fine with the service fee. It’s understandable but the thing that was very frustrating. Was everything was up sale. I was told the wrong price on the item that I got, which was super annoying. He told me it was $75 and then he told me after they where installing it was the wrong price $95 for each piece. The piece was already in the garage so I just paid for it, but after the fact, I was like I should’ve told him you messed up and I should not have to pay for all this. I feel like it was a bait and switch. I literally had to sage my garage to get the negative energy out of the garage because I did not want my garage to fall over because of this person telling me that I need a new door when. The springs are going to go anything is going to go literally anything in the garage is just gonna fall apart. I don’t appreciate that negative energy. I just wanted you to fix my garage door. I had another company come over and tell me that my door was fine. The door is fine. I’ve been here for 10 years plus and I’ve never had an issue with the door. I just feel like there was a lot of up sale and price swapping. I thought I was calling another company and I wish that I would’ve said no and it only took him 45 minutes to do the work. I got charged for the full hour. Which is fine I’m not mad about this, but I’m just annoyed that it was an easy fix and I should not have done the ups sale.

Victor Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve was great. He explained everything to me and gave insight on what I should do. Steve had a great friendly personality, very professional and made quick work of my problem.

Frank Ernenwein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience with Precision Garage Door exceeded expectations! Our technician- Steven Thayer- was prompt, courteous, and professional. He arrived on time, quickly identified the problem, explained clearly what he recommended, and then proceeded to fix the issue. We highly recommend this company and will use them again in the future if the need arises. Thank you Steven! Sincerely, Lee and Frank Ernenwein

Dana & Connie Decker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, thank you for your prompt same day service. Colin our technician was wonderful and corrected the low door issue. Since the cars are not in the garage until the snow flies, there is no way to know if the garage door height was always sent low or not. It is now up to the level of the door frame and my car tailgate can open completely without banging into the bottom of the raised garage door. Fingers crossed this solves the momentary issue. Great Job!!!! Dana & Constance Decker

Christine Hampson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was excellent. I needed a remote and general maintenance of my garage door opener. Mike was very thorough with what was needed and did the job very quickly even though I have a drop ceiling in my garage. He managed to lubricant the rails and recommend new rollers which he showed me how poorly they were operating. He was also able to get a new remote working for me as the opener is a bit old but still working fine. I will surely call Precision when I am ready to replace it.

Dan Stith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

Diana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the service from Precision today. Mike was very helpful and did a great job installing the new opener and explaining the features. We appreciated the quick and professional service that Precision delivers. Thank you!-diana

Anthony Lizzio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had a repairman to our home within 24 hours. He was polite and explained everything to us. Would highly recommend this company.

Bennett Bouchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon did a great job. Highly recommended

Joe Visconti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unbelievable, Michael showed up early and we discussed the problem with the door. We were given an estimate and I thought that they would be back later for the installation. Surprise surprise. All the parts were in the truck and two hours later my new garage door was installed. No surprise extras and the new opener is so quiet that I cannot hear it when I’m in the room next to the garage. I’ve used Precision before and if I need anything with the garage door I will be using them again.

Dan And Barb Parkes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

Ron Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

Sarah Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

Julie Montalbano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband Rick and I were very pleased with the quick response to our garage door opener issue. We received exceptional service from Michael Bowles! Though we thought our problem would be a mere adjustment, we learned that because the system we inherited when we bought our home was over 20 years old, it required a complete overhaul. Michael was very professional and courteous. He explained everything to us in detail and when we agreed to move forward, he fixed everything right then and there. Within a couple of hours we had a beautifully working garage door with new remotes. I highly recommend your company and Michael!

Richard Keene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

Debbie Sperry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service and technician were excellent!

John Burger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In the past when my garage door failed I called precision and was amazed at how quickly they got to my house. They did a fabulous job rebuilding the door with new springs cables. Everything else in addition to a 10 year guarantee. A week later, my dear old aunt backed into her garage door with a new car. She screwed around with a couple companies and then asked me what to do. I told her to call precision. I went out to her house the day that the representative came. He was able to salvage her door in addition to programming the opener in her car, which I was not able to do, and the Mercedes dealer was not able to do. So I am really happy with this company!! Once the weather got colder the keypad opener on my door was giving me problems so I called Precision to come and replace that and check out the door lubricate whatever we need. The representative did a wonderful job in addition to educating me on some different issues with garage doors. I’m always thankful for anybody that teaches me anything; education is very valuable. Thanks for your help sincerely, John.