4.9 1 2 3 4 5 677 Reviews

From Syracuse Homeowners

Garage Door Repair in Syracuse and the Entire CNY Area - Page 6

Precision Garage Door

Same-day garage door repair in the Entire CNY Area, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Syracuse FREE Service Call With Any Repair Valued at $69

Serving Syracuse

Proudly serving the Syracuse community with same day service.

Service truck

Local Garage Door Repair in Syracuse and the Entire CNY Area

Precision Garage Door of Syracuse provides same-day garage door repair in Syracuse and the Entire CNY Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Syracuse homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Syracuse and the Entire CNY Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Syracuse

Serving Syracuse

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 661 most recent customer reviews

Precision Garage Door of Syracuse is praised across the CNY area for fast response, knowledgeable technicians, and smooth, professional service from first call to completed repair or installation. Customers consistently highlight clear explanations, courteous communication, and dependable workmanship, with many noting same-day or next-day appointments, tidy job sites, and repairs that leave doors operating better, quieter, and more reliably. Reviewers also frequently mention fair or reasonable pricing and a no-pressure approach when discussing repair options or replacements.

What Customers in Your Area Mention Most

Responsiveness (210) Customers repeatedly praise how quickly the company responds, often with same-day or next-day appointments, fast callbacks, and prompt arrival windows. Professionalism (195) Reviewers consistently describe the team as professional, courteous, polite, and respectful from the first phone call through the completed job. Expertise (176) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems clearly while explaining what needs to be done. Communication (168) Reviews highlight clear explanations, helpful updates, and good follow-through, including call-ahead notices, text confirmations, and walkthroughs of the work performed. Speed (150) Many customers emphasize how quickly repairs and installations are completed, often in under an hour or within a couple of hours. Service (146) Customers praise the overall service experience as excellent, easy, helpful, and well handled from scheduling through completion. Trustworthiness (98) Reviewers value the company’s honest recommendations, no-pressure approach, and willingness to explain options without pushing unnecessary work. Workmanship (94) Customers often mention high-quality repairs and installations, with doors, openers, springs, cables, and related hardware working well after service. Value (57) Many reviews describe pricing as fair, reasonable, or worth it, especially when paired with quick service and strong results.

Recent Reviews from Syracuse

Christine Hampson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 12/02/2025

Mike was excellent. I needed a remote and general maintenance of my garage door opener. Mike was very thorough with what was needed and did the job very quickly even though I have a drop ceiling in my garage. He managed to lubricant the rails and recommend new rollers which he showed me how poorly they were operating. He was also able to get a new remote working for me as the opener is a bit old but still working fine. I will surely call Precision when I am ready to replace it.

Mike B

Technician: Mike B

Service: Garage Door Repair

Product: Rollers

Dan Stith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 12/01/2025

My 21 year old Genie garage door opener decided it had enough lifting and lowering my garage door yesterday. It waited until the car was in the garage and then slammed shut 3' from the floor. I put this opener in myself, a rebuilt unit from Bargain Outlet, that I got for a good price. In the course of the 21 years, I had a counterweight spring break (boy that will wake you up) and replaced both of them figuring the other side wasn't far behind. The replacements I got were I little weaker than what I needed, but I had no one to advise me at the "Big Box Store". Being 78 years old and retired and not moving as easy as I used too, I looked on line who was close to me and who had good reviews. Precision Garage Door Service met both criteria. Called and got an appointment the next day. Was told the tech would call ahead when he was about a half hour away (he did). Steven was very knowledgeable. He figured out that the springs were to weak for the wood door I had; that the screw drive was stripped out because of the weight it was pulling up and down for so long. "How much to replace the opener and springs?" I asked. "Paying how?" was his reply. "Check" was my answer. He starts pushing numbers on his phone and comes up with number just a tad over $1200. "Well ToTo, we are definitely not at the Home Depot in Kansas". I had recently got a check from the bank because the government forces you to pull a percentage out of your IRA when you are over 70. So I went with it. In 2 hours he was done. I got two remotes, a new outside key pad, a great warranty and door opener that is so quiet when it's working, you would think the belt drive is moving threw a column of wipe cream and when the door comes to rest, it's like it landed on a hundred bags of marshmallows. In closing, I wish I got Precision to do this job 21 years ago. Good People, Good Product, Great Service.

Steven

Technician: Steven

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Diana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marcellus, NY 12/01/2025

We were very pleased with the service from Precision today. Mike was very helpful and did a great job installing the new opener and explaining the features. We appreciated the quick and professional service that Precision delivers. Thank you!-diana

Mike B

Technician: Mike B

Service: Garage Door Opener Install

Product: Garage Door Opener

Anthony Lizzio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision had a repairman to our home within 24 hours. He was polite and explained everything to us. Would highly recommend this company.

Mike B

Technician: Mike B

Service: Garage Door Opener Repair

Bennett Bouchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 11/18/2025

Brandon did a great job. Highly recommended

Brandon M

Technician: Brandon M

Service: Broken Garage Door Spring Repair

Joe Visconti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Unbelievable, Michael showed up early and we discussed the problem with the door. We were given an estimate and I thought that they would be back later for the installation. Surprise surprise. All the parts were in the truck and two hours later my new garage door was installed. No surprise extras and the new opener is so quiet that I cannot hear it when I’m in the room next to the garage. I’ve used Precision before and if I need anything with the garage door I will be using them again.

Mike B

Technician: Mike B

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dan And Barb Parkes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Camillus, NY 11/11/2025

Anthony responded to our request for service and possible new garage door options in one day. Anthony communicated with professionalism and promptness, sending both messages and a personal phone call to give me a heads up on his arrival. When meeting Anthony he greeted me warmly and presented his business card. He explained the problem with the malfunction in our corroded garage door and how he would remedy the situation, plus new door options within the first 10 minutes! After the door was repaired, Anthony explained what he did to enable working order for our door and then spent considerable time showing me new door options; he listened carefully, spoke clearly and took time to summarize for my husband who was at the office. We are grateful for this repair and look forward to our garage door upgrade!

Anthony

Technician: Anthony

Service: Garage Door Repair

Ron Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 11/10/2025

Brandon the technician verified the problem. He explained my options with pricing. Brandon replaced the spring and cables and lubricated the door hardware. Very good work in a timely manner. Highly recommend

Service: Garage Door Repair

Sarah Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael was honest and so thorough. Thanks! I would definitely recommend Precision!

Mike B

Technician: Mike B

Service: Garage Door Repair

Product: Rollers

Julie Montalbano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rome, NY 11/05/2025

My husband Rick and I were very pleased with the quick response to our garage door opener issue. We received exceptional service from Michael Bowles! Though we thought our problem would be a mere adjustment, we learned that because the system we inherited when we bought our home was over 20 years old, it required a complete overhaul. Michael was very professional and courteous. He explained everything to us in detail and when we agreed to move forward, he fixed everything right then and there. Within a couple of hours we had a beautifully working garage door with new remotes. I highly recommend your company and Michael!

Mike B

Technician: Mike B

Service: Garage Door Opener Install

Product: Garage Door Opener

Richard Keene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 11/04/2025

I would like to say that the process with Precision, very much like the name, was easy and precise. Our technician, Steve, was very professional and explained the options to me. He had the gear on the truck, and was done quite promptly. I would recommend Precision to anyone who needs opener or door repair or replacement. Rich Keene.

Steven

Technician: Steven

Service: Garage Door Opener Install

Product: Garage Door Opener

Debbie Sperry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
10/30/2025

Service and technician were excellent!

Steven

Technician: Steven

Service: Garage Door Opener Install

John Burger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oswego, NY 10/30/2025

In the past when my garage door failed I called precision and was amazed at how quickly they got to my house. They did a fabulous job rebuilding the door with new springs cables. Everything else in addition to a 10 year guarantee. A week later, my dear old aunt backed into her garage door with a new car. She screwed around with a couple companies and then asked me what to do. I told her to call precision. I went out to her house the day that the representative came. He was able to salvage her door in addition to programming the opener in her car, which I was not able to do, and the Mercedes dealer was not able to do. So I am really happy with this company!! Once the weather got colder the keypad opener on my door was giving me problems so I called Precision to come and replace that and check out the door lubricate whatever we need. The representative did a wonderful job in addition to educating me on some different issues with garage doors. I’m always thankful for anybody that teaches me anything; education is very valuable. Thanks for your help sincerely, John.

Anthony

Technician: Anthony

Service: Garage Door Opener Install

Product: Remotes / Keypad

Terry Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike was courteous and professional!! He did a great job and I would recommend this company to looking for good quality work to be done!!

Mike B

Technician: Mike B

Service: Garage Door Repair

Julia Southwick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am AMAZED and SUPER PLEASED with the job Brandon did. I had 3 (20 year old) doors in horrible condition. He was here bright and early, gave me several options, was professional and personable. I can't believe he did all that work in ONE DAY! He rebuilt those doors! I would certainly recommend your company and hope Brandon gets credit for his excellent work and representation of your company!

Service: Garage Door Repair

Cynthia Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Liverpool, NY 10/27/2025

Anthony F. was very personable and gave us an honest estimate. He didn't try to sell us something we didn't need. He knows his stuff. We need more people like him in sales.

Anthony

Technician: Anthony

Service: Garage Door Repair

Product: Garage Doors

Burt K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oswego, NY 10/21/2025

Michael did a great job. He was prompt and friendly, going over all our options. Nice job

Mike B

Technician: Mike B

Service: Broken Garage Door Spring Repair

Brenda Penoyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fabius, NY 10/20/2025

Steven Thayer was very professional and pleasant and he did an awesome job, Vey pleased with his service.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Springs

Rosemary Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They came right away and solved the problem very nice people glad I called them technician was a very nice gentleman good job

Mike B

Technician: Mike B

Service: Garage Door Repair

Duke Epolito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mexico, NY 10/15/2025

Incredibly fast response from calling to completion. Very impressed with customer service both on phone and at my home. Tech was great. Very knowledgeable and direct. Would highly recommend.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Cables

Jesse Marion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are happy with the service. Making the appt was quick and easy. Our technician Steven was polite, very knowledgeable, and did a great job. It took him no time to get our door fixed. We will be in touch if any need for service pops up in the future. Thanks Steve.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Maggie Meier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 10/13/2025

Precision Door CNY is the best company for garage doors in Syracuse. They have wonderful customer service; excellent technicians and they stand behind all the work they do. I will never use anyone else.

Steven

Technician: Steven

Service: Garage Door Repair

Kathy & Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bridgeport, NY 10/10/2025

Service was excellent from making the appointment and Anthony who came to repair the door the next morning. In addition to the repair, he inspected everything on the door to make sure it was in good working order. Very professional attitude and explained everything he did. I would highly recommend Precision for a purchase of a new garage door.

Anthony

Technician: Anthony

Service: Garage Door Opener Repair

Thomas Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
LaFayette, NY 10/09/2025

My garage door needed repair. I called Precision. Within an hour I got a call from the technician, Anthony, that he was on his way. When he arrived he quickly assessed my problem, prepared a quote for repair, and explained everything to me. He had all the necessary parts on the truck and repaired everything. My garage door has not worked this well since I have owned this house. Anthony was polite and professional. He did a wonderful job and the price was very reasonable.

Anthony

Technician: Anthony

Service: Garage Door Repair

Sr.Beth Ann of the Daughters Of St. Mary's Of Providence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 10/08/2025

Awesome job! Our Tech, Brandon, had to fix two large garage doors and completed the job in under 2 hours. Amazing work. I highly recommend them!

Service: Garage Door Repair

Product: Springs

Rob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cicero, NY 10/06/2025

I scheduled a maintenance appointment. They came onsite same day and were there within 1 hour of my call. The schedulers were polite and informative. The technician Michael was fabulous. He explained everything, was very professional and did an excellent job. Great customer service. Would highly recommend.

Mike B

Technician: Mike B

Service: Garage Door Repair

Product: Rollers

Jaime Laracuente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oswego, NY 10/06/2025

Brandon came out as scheduled and provided exemplary customer service and repaired the garage door with the recommended replacement parts. If you don't believe me have Precision come out at no charge because seeing it is worth your time and money.

Service: Broken Garage Door Spring Repair

Product: Springs

Christine Foley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Syracuse, NY 10/06/2025

Anthony Femano Met all my expectations. He is courteous, professional, and helpful. He's on time and listened to my problem, then jumped right into it and knew what had to be done. He has helped me before and works very fast to fix the problems. He makes sure everything is working perfectly before he leaves. I can't say enough about Anthony except he is Great!

Anthony

Technician: Anthony

Service: Garage Door Opener Repair

Mark Putman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oswego, NY 10/04/2025

I enjoyed working with Steven on our garage door repair. He was at our house previously to repair the other door and did a spectacular job. It did not take long and he did a great job. Thanks for the great service.

Steven

Technician: Steven

Service: Broken Garage Door Spring Repair

Product: Rollers

Floyd Richeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After waiting 5 fruitless hours for another garage door repair service company to arrive, I was desperate to get my car out of the garage! I called Precision Garage Door Service and explained my problem. I was given a 2-6 pm window for a repair. To my surprise, he (Joe Hall) arrived by 2:30, repaired the door as well as another issue that would was soon to become a problem, and was gone in 45 minutes! Fast, informative, and efficient…... he did an outstanding job! I highly recommend the company and Mr. Hall.

Joe W

Manager: Joe W

Service: Garage Door Repair

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