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about Precision Garage Door
Precision Garage Door of Syracusehas received 375 reviews, averaging 4.90 Stars:
Brewerton, NY
Fayetteville, NY
I called precision because my garage door was opening on its own without prompting. They arrived within 2 hours and gave me my options. I ended up purchasing a new unit as that seemed to be the best route forward. They were professional and timely and the opener has stopped opening on its own. I would recommend.
- Todd Engelhart
Erieville, NY
Scott was your tech that came. He did an excellent job and answered my questions and explained what the garage door needed. This isn’t the first door that has broke like ours did yesterday. I knew what happened and how to fix it. He did everything right and did not try to up sell the repair needs.
- Neil Rollins
Product:
Liverpool, NY
Thank you very much for sending Scott F. To do my garage repair and replacement of my opener. He is very kind and professional. He demonstrated your product and effectiveness. This helped me make an informed decision. I’m delighted with my new opener. I will recommend your company with my friends and family. Thank you
- Juanita Reynolds
Product:
Clay, NY
Scott Fowler was my service tech. Could not have had a better experience. Prompt, courteous and very knowledgeable!! Would definitely call Precision again and request him.
- Andrew Rudd
Product:
Jamesville, NY
The torsion spring and cables broke last night around 8 PM. I had a Precision support rep on the phone by 9 pm and an appointment for 8 AM the following morning. Scott from Precision arrived, was very friendly and informative, and upfront about my repair options and packages. The door was repaired by 11 am and I was able to get my two cars out of the garage :-)
- Andrew B.
Product:
Liverpool, NY
When I called and chose a service window period, the technician Scott arrived within 2 hours of that service window. He was very professional and very knowledgeable, I was impressed.
- Didi Eke
Product:
Whitesboro, NY
Unfortunately I am unable to provide a high rating for this company. Taking into consideration our options we settled on a garage door that would work for us and were told we would receive a final estimate. That estimate never came. The company's initial "service fee estimate" cost $69 plus tax and we were told this fee would be applied with purchase of a new door vs. repairs to our current door. It has made us feel very uncomfortable and in good faith we can not recommend this company to anyone.
- Katherine Weller
Katherine, We're sorry you weren't happy with the service. Just for clarification, we charge a service fee to come out to the house to make repairs. Upon our arrival you couldn't determine whether you wanted to perform the work required or purchase a new door. Should you choose which you would like that fee would be credited toward whichever you choose.
Cicero, NY
the Gentleman who came to our home was very knowledgeable on the door we needed replaced came when he said he would gave us our estimate and we purchased a door and a electric door opener
- Ronald Gianni
Skaneateles, NY
You were the first name that was on the list when I googled garage door openers.
- Laura Moran
Bridgeport, NY
Work completed in 15 min. I had a broken wire was charged $189.The door 2 yrs old.was given 2 estimates for what he thought I should do over$500 and $800 I declined. Be careful!!!!
- Ellen Micho
Hello Ellen, Thank you for taking the time to review our service. We are sorry you didn't agree with the price. I hope you are not serious that your door is only 2 years old because we feel you may have been taken for a ride considering the poor condition. The price of $189 includes tax and travel to your home as well as the time we spend there making the repair. This amount for the repair is minimum type of charge in line with the industry standard. Most companies charge around $100 just to show up, we waive our service charge.
Product:
Rome, NY
Scott was extremely helpful and professional. Took the time to explain all my options and gave me an estimate on the spot. I'm very impressed with your product. As an aside, if I hadn't seen a Utica phone number I may not have contacted you since you are in Syracuse. Thank you for the one day service. I will make a decision soon.
- Kathy DeRuby
Cicero, NY
Joe arrived - explained my options and performed work in a timely manor. If I decided to replace the doors in the future, will give you the first call. Thanks Bob Tringali
- Bob Tringali
Syracuse, NY
After 17 years my old garage door opener needed to be replaced. That night I searched the web for a reputable company & discovered Precision Overhead Garage Door Service. The next morning I called for an appointment & within 2 hours the tech was at my house to assess my current system. He was extremely patient, informative & did not pressure me into anything more than I needed. I have nothing but praise for the tech, the service rendered & the convenience & quietness of my new garage door opener. I would highly recommend this company for someone in need of a new garage door system.
- Debbie Bradley
Service Provided:
Product:
Installer: Joe W
Fayetteville, NY
The technician who repaired my garage door was tremendous. He did an amazing job!
- Donatella Ferriolo
Syracuse, NY
I am thrilled with the looks of my new door! Color is a perfect match with the trim on my house. Kudos to Michael Holbok who sold and installed the door. He is professional and helpful in every way. I look forward to many years of good service.
- Donna Miller
Cicero, NY
Excellent job .
- Hope Leblanc
New Hartford, NY
Rekha Trivedi
- Rekha Trivedi
Manlius, NY
I am much satisfied with the service of my new garage door installation. Michael keeps me in good communication and showed up on time. He is nice, polite in explaining the work process to me and is professional in his job done.
- Ding & June Zhang
Syracuse, NY
I had called Overhead Doors to come repair a broken spring on an opener that had been installed by Overhead Doors about a year and 1/2 ago. I actually spoke with an Overhead Doors service representative who said that I would receive a call back the following week to set up an appt. date and time for the repair. 3 weeks went by. I never heard from them again. I decided to try another garage door place. I called Precision on a Sunday afternoon and spoke with a very pleasant representative who set me up with an appt. for the following Thursday. Michael Holbok came and quickly replaced the broken spring. While he was here I asked him if Precision replaced garage doors. When I found out that they did I ordered new garage doors. Within a few weeks the doors were in and Michael Holbok returned and installed them. We love our new doors and love Michael. He is so friendly, very personable and highly skilled at his job. I'm very pleased that I called Precision !!!!!! I highly recommend Precision Garage Doors for all of your garage door needs !!!!!
- Kathy Fancher
Utica, NY
Mike was very friendly and helpful. Giving me different options !!! Great worker
- Cheri Ellis
Jamesville, NY
Couldn’t ask for a nicer person than Mike! He explained everything in detail and made sure I understood. He was efficient and organized. Made sure I would call him if any problem at all, they would immediately return to resolve the issue. He even connected the remote to my car on first try! I would highly recommend Precision. Thank You
- Jodamp Dambroso
Camden, NY
excellent business and performance
- Doug Tilbe
Manlius, NY
Excellent, professional, friendly service! Thank you Mike. I had broken springs on one side of my garage door. Mike noticed there was a safety issue with the other door and explained how and why it needed to be fixed also. I will definitely be using Precision when it is time for new doors and/or any other work
- Cindy Carr
Clay, NY
Precision came out and fixed my garage door. I could tell the parts that they used were far superior to the existing parts. Mike the technician was cordial and professional. I have used garage door companies in the past at my other houses and this has been the best experience I have had. I highly recommend them!
- Robert McRobbie
East Syracuse, NY
Within one hour of my calling for service, Mike of precision garage door came to our house, identify the problem and fixed our garage door opening system. Extremely pleased with the responsiveness and level of professionalism of this company. Highly recommend this business.
- Jeff Perkins
Cicero, NY
Prompt courteous service. Same day service my installer was very efficient. Mike made sure to educate me on the use of the opener. He replaced rails springs and opener and completed the job in a very timely manner Thank you Precision. I will recommend your company to family and friends.
- Cynthia Watson
Baldwinsville, NY
tech Michael Holbok did an excellent job , called ahead to let me know he was on his way arrived on time,he looked at work to be performed explained how he was going to do the work and if it was ok with me,he did the work quickly , cleaned up after he was done.He is a great asset to your company.
- Jim Vulcan
Syracuse, NY
I want to let you know that we very much appreciate the prompt service we received from your company. Our garage door opener was “destroyed “ by a power surge after power was restored by National Grid. Mike explained to us what needed to be done, how it will be done and the charge for the replacement. He was friendly, courteous and efficient. Great service, k&j
- John S
Elbridge, NY
Installed new garage door and opener! It was completed in the time I was told! Works great! We will recommend Precision Garage Door for sure! I would recommend Mike he's great!!!!!!
- Debbie Phillips
(315) 215-6648
(315) 215-6648(315) 227-2908
(315) 227-2908(315) 236-9980
(315) 236-9980(315) 216-7449
(315) 216-7449(315) 257-6930
(315) 257-6930(607) 225-8880
(607) 225-8880(315) 239-4566
(315) 239-4566(315) 217-5218
(315) 217-5218Office: (315) 888-5899
18 Corporate Circle
Suite 6
East Syracuse, NY 13057
Exceeded my expectation, great customer service and quick response (Same day) ! I would give 5 starts except I thought prices was a little high. That being said people are willing to pay a little more for good service and quick response! Scott Fowler was professional, friendly and knowledgeable. He calmly and professionally went through all my options. I ended up having opener repaired as it roughly 30 days before Christmas. I plan on replacing the garage door in the spring so I will definitely call you back for estimates. Thank you for a great job!
- Joseph Carfi